I find I get a suite upgrade just as often with Hilton as I do with Marriott. We'd be 100+ night Marriott for this year, but we decided the benefits aren't worth the effort. No sweat, it's just an inconvenience. Also the front desk works on upsell commission, and many of our non-member or lower member arrivals are willing to PAY for an upgrade at check in. Sorry to hear your most loyal customers cause you so many problems. As a result, you should save your SNAs for trips where you really want a suite. ), while if I am at a legacy Marriott property, upgrades are effectively non-existent, even with light prodding (excluding Suite Night redemption, I had exactly 1 night out of about 25 this year get upgraded to a standard suite at a legacy Marriott, and that was in Spartanburg, SC). Platinum is a scam. I find all the fuss about suites highly amusing. Marriott bought Starwood for the loyal customers but will piss them away. non-U.S. one, who earns their nights by actually staying) vs. "credit card Platinum" :)). NEITHER THE COMPANIES NOR VENDORS MAKE ANY WARRANTY OR REPRESENTATION AS TO THE ACCURACY, CURRENCY, COMPLETENESS, RELIABILITY OR USEFULNESS OF THIS SERVICE ITSELF OR THE INFORMATION DISTRIBUTED THROUGH THIS SERVICE. @Tim, i feel the same. Lengths of stay must match up like a perfect puzzle in order to meet our revenue goals, so placing your 5 night res in a suite only available for 3 will not work. However, We may remove, block, filter, or restrict by any other means any materials that, in the Companies sole discretion, may be illegal, may subject the Companies to liability, or may violate these Terms of Use. As a 25+ year rewards.member, they know I'm loyal. For an explanation of our Advertising Policy, visit. No. I'm a SPG Platinum Elite and a Hilton Diamond and for the last year I've felt like every SPG property gave me a pretty cold reception. The Internet Access Benefit is limited to one (1) guest room per eligible Member per stay regardless of how many rooms have been reserved, and the Member must stay in the guest room and pay for the charges. We'll do our best to upgrade your room (including Select Suites), based on availability at check-in. Android, playstation, etc. I am not surprised, though. Marriott Bonvoy Mobile App and Internet Connection? to provide Mobile App feedback. It's worth noting here that SNAs were part of the legacy SPG program, so top-tier Marriott elites likely welcomed their arrival. The higher your elite status, the better benefits you get. Check. Both the app and Marriott.com link into the same booking engine, so there is virtually no difference between the two. i. Very disappointing experience as PP but didn't feel like fighting harder. I am a Diamond in Hilton, a Lifetime Gold in Marriot, usually platinum in Marriot every year, and platinum in SPG every year. At the backend, they're still two separate programs for all intents and purposes, there's been no 'merger'. Improve earnings, maximize rewards and track progress toward dream trips. I guess that is what we have to expect now that hotels have much more leeway on how they upgrade and what rooms they make available for upgrade. If it's tougher for U.S. members to get upgrades within the U.S., that's only fair. Appreciate the inside view you provided and no doubt believe what you are saying. The good times are over, as much as one doesn't understand why they paid the goodwill for the loyal customer base and then do everything to piss these people off. So if the presidential suite is available then it is yours, according to the terms. They givith then they Takith away. ago This link never works for me. I can't forget this network as I've never joined it. Since August, I have not gotten upgraded even once!! I'd rather save my SNAs for a trip where I'll have more time to enjoy an upgraded room. It just feels like they added too many platinums and now don't care about any of them. I never ask for a suite upgrade mainly because I find I leave stuff behind in large rooms. I would normally average over 80 nights per year in Marriot, this year I have stayed 15. No upgrades when hotel is half full and every room category above me is still for sale? When you weren't upgraded, did you ask? I was put into a standard room, and then at check in, they tried to sell me an upgrade to a suite for $2000 extra for the five nights! I have to imagine somebody has done this previously and got it to work am I missing something. I conisder myself very My main frustration remains the move from stays to nights. You can apply your SNA by calling Marriott, online or through the mobile app. However, I personally think that Hilton treats me better than Marriott nowadays. Once you are connected to the Hotel's wireless network, if you'd like to upgrade your connection during your Stay, just type internetupgrade.marriott.com into your browser and it will launch the upgrade process. Clearing Cache in Microsoft Edge: Click 'Hub' icon [ Click here to view Image] Click 'History' icon [ Click here to view Image] Click on the secondary ' Hub ' then 'Clear browsing data' [ Click here to view Image] Check the types of data and you want to remove from your PC, and click 'Clear' [ Click here to view Image] You don't want to use your SNAs for a stay where you would have been upgraded anyways, but you also don't want to waste a chance at an upgrade because you hesitated and didn't use them. Outside of U.S. it does! Don't think, "Oh, I'll request upgrades using my SNAs but then cancel them if it's looking like I'll get a free suite upgrade at check-in." See more about our ethics policies here. Before merger, i had to push really hard in Marriotts (though got a suite almost every time after having pushed), but since August i almost always get a proactive suite upgrade. Might any of you agree? I made Ambassador status a few weeks ago and have only received an email from my ambassador introducing themself even after leaving a VM and emailing for assistance so Im not finding any value yet. There are some exclusions to where you can use your SNAs. I am not talking about giving a match out for free but a little challenge for Plat and above could be a very very lucrative move given how much real loyalty Marriott has destroyed. already purchased? I never ask for a suite upgrade mainly because I find I leave stuff behind in large rooms. Room filthy when I arrived? For my family, not being able to rely on a suite upgrade more or less nukes the advantages to staying loyal. As a condition of accessing this Service, you must agree to the following terms and conditions of use (Terms of Use). connect with an access code . True? In this case, the W Atlanta Buckhead only has one category of suite available for me to pick from: the WOW Suite. Using the device you want to stream from, connect to the Marriott guest network. I am platinum ambassador, have over 1600 lifetime stays. At least give us something - lounge access at Ritz-Carltons, suite upgrades confirmable at time of booking, $$ food vouchers when crossing the 100 night threshold, guest of honor - any one of these and I will stop complaining. Compare the cost in points or miles to cash, and see which option is best. The current Marriott Platinum situation cant help but remind me of this Delta email from a few years ago, when they made it tougher to qualify for status: Delta Silver Medallion members are also entitled to unlimited upgrades. I could give personal example after example after example, but you Lucky, and our fellow readers, all could compete for the best/worst examples yet (PS: Lucky's new Al Maha post is yet another typical one). We value this level at $495, though the true benefit depends on how frequently you travel on United. This blog is at times is way too US-centric. Should hotels pre-block suites and prioritize by the Platinum tier? b. Click " System Tools " and then click " Internet explorer (No Add-ons) ". Since August, I have not gotten upgraded even once!! I would hassle the front desk staff the moment the inventory showed up online. Since the two programs have been integrated, Ive received complimentary suite upgrades at the Renaissance Minsk and Four Points by Sheraton Nairobi Airport. @Sn Citi Premier Card Review: 80K Bonus & 3x Is Etihad Planning Changes To The Residence? After two days of wrangling, I That said, I had to fight hard for it. I'm Platinum and honestly didn't know I was even eligible for a suite upgrade. Instead in this post I wanted to focus on a related point. Open your wireless utility or "Settings" app for Wi-Fi connections Select the guest network listed for your hotel Re-enter the upgrade link: internetupgrade.marriott.com If you are not currently at a property, then we invite you to visit Marriott.com to make a reservation, find a vacation deal, or explore our more than 6000 properties worldwide. But fear not, most of us have been bonvoyed and you won't be seeing us again. Any idea how to do it or do I need the front desk to call technical support lol [deleted] 1 yr. ago Forget the network and then get back on it [deleted] 1 yr. ago This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). There is no limitation to a "select" or "standard" suite. They gave me a $100 food credit which in Grand Cayman is like buying me lunch. Please view our advertising policy page for additional details about our partners. Cette page ne peut tre utilis qu' partir d'un systme i-Hotel. Total. Check. I'm actually kicking myself a little bit, because if I would have just kept my nights at SPG only properties, I'd have easily qualified for Ambassador for one last year under the legacy SPG rules, before the spend requirement kicked in. Find the right card for you. Until you work in revenue management in hotels you will never know how much thought and strategy goes into these decisions. Nickle and diming your best customers loses them. Upgrading the internet may be necessary if you plan to stream video or download large files during your stay. Marriott will write off a significant amount of the good will they paid to acquire Starwood. Method 1: Run Internet explorer in no add-ons mode and check. The suite upgrade argument is pointless because no one ever knows if the hotel is sandbagging or not -- doesn't matter which property you're at. This past year, under the new Marriott program, I applied my suite night awards, and did not receive an upgrade. A log of all usage activity relating to this Service is maintained for system performance and maintenance purposes and system security requirements. As a business travelled, I really have no need for a bigger room, hence would rather save any potential upgrades for those that really want them. Each upgrade is valid on paid stays of up to seven nights, depending on availability, and you can't use one on corporate or promotional rates. They Everyone has basically the same story as mine. If they decline, complain to Marriott support. So because we are running out of decent chains and air alliances, my decision for this year, which I share with all of you, is to start to write and send personalized and appropriately detailed letters, based on strong yet solid suggestions (more so than "moaning complaints"), directly to the CEO's and CMO's; in fact sent via FedEx versus by email, so that there is at least a better chance for the letter to be put under their eyes. I will be Platinum Elite by end of this year but this will be my last year of trying to maintain any status with Marriott/SPG. In reply to Tgeekster's post on September 8, 2012. That being said, I'll be in the city for less than 24 hours, and I plan to minimize my time in the actual hotel. They care about their job.not their clients. Sorry to hear your most loyal customers cause you so many problems. Westin Dublin even wanted to charge us $100/night more for a king bed when the difference in rates on the site was about $10/night. Marriott's new terms and conditions say an elite member eligible for a suite is entitled to the best available room, including a suite, at the time of check-in. The thing is that back in the day Starwood didnt actually differentiate Platinum tiers. Please note that we do not endorse any of such PROTECTIVE products or services and do not make any representations or warranties regarding their effectiveness or compatibility with this Service. Hopefully this post has given you some tips to make the most of these upgrades on your next trip. United Airlines Opens Grab-and-Go Fly Club in Denver, United VIPs Get Escorts in Jaguar Electric SUVs, Delta Opens New Sky Club at Chicago OHare, Experts Agree: Alcohol Should Stay Off Aircraft. Beyond booking a stay, the Marriott Bonvoy App gives you access to our suite of Mobile Guest ServicesMobile Check-In, Mobile Key, Mobile Chat and Requests, and Mobile Diningall from the palm of your hand, throughout your entire trip. They will loose many people and much revenue due to their poor merge, and cheap attitude. As a platinum, I have received one suite upgrade - to an amazing loft suite at a Protea in Cape Town. internetupgrade.marriott.com 6 GDUBB0409 3 mo. Hopefully this will allow you hotels to free up some rooms so you can keep some of the other loyal members before they jump ship. The Companies do not review nor exercise any editorial control over the content or materials made available over the Internet by third parties, including without limitation any electronic mail transmissions, newsgroups, or the like. Personally since Marriott has taken over I see several major changes. I think generally it is easier to get upgraded to suites in Hiltons and former SPG because the hotels were built with a lot more suite inventory. I am Plat Premier Lifetime and had been Plat lifetime for almost 10 years, earned when it was hard. Meta77. But as we're all learning, it is all too soon afterwards that the "superior" alliance starts to pull the same foolishness, merely excusing it because they are "still better" than the chain or alliance that got even worse beforehand! I admit that sometimes i have to be really pushy and even threatening; but i won't allow a hotel to misinterpret the program rules. In addition, if you don't have enough SNAs to cover your entire stay, you can't redeem them. We know that next year Marriott will be rebranding their loyalty program, and it sure seems to me like they might actually be adding more differentiation between the Platinum tiers at that point. Go to network connections and select "forget this network" or whatever the wording is. The My suite upgrade rate has been underwhelming - after many years as a happy SPG Plat50/75 outside the US with no credit card night gifts. Other than the fact that my sentence partially implicates my "pen-name", I am tempted to say that these current changes are "The way of the world". It is my hope that if enough of us will do this, in fact gracefully and positively, we might at least begin to make sense to some of these people. Suite Night Awards (SNAs) were originally part of the legacy SPG program, and it's nice to see Marriott hanging on to one of the perks that kept SPG elites so fiercely loyal to the program (even though you now need an extra 25 nights to earn the same number you previously earned). They quietly moved it up to the Ambassador tier. Just my two cents, although Im curious if Im in the minority on this. I figured my odds of an upgrade at check-in were low given that I was traveling during high season, so I used my SNAs to get around that. Even if your corporate travel policy doesn't allow you to 'book' a suite, that doesn't necessarily mean you can't upgrade to one on your next hotel stay, or even switch to a nicer room - and that's where the Marriott Bonvoy hotel loyalty program comes into play.. Here's what you need to know to get upgraded to more desirable rooms and even suites at hotels like The Ritz-Carlton, St. Regis, W . I was given the room that I booked (balcony with view), except that it has two twin beds. show me free hotel & local area information . We could probably debate this back and forth for a long time, but I dont want to bore you guys. I easily stay 75 nights a year (excluding the 15 credit card night credits). Programs: UA, AA, DL, B6, CX, KE, Latitude, VIFP, Crown & Anchor, etc. Theres an important distinction between how Marriott and Starwood previously offered suite upgrades as an elite benefit: They adopted Starwoods old verbiage, but how realistic is that really? Im PPE and I ask for upgrade bit not a suite unless im traveling with family. This site does not include all credit card companies or all available credit card offers. Check. I decided not to use my upgrades for this stay, for reasons we'll talk about below. high speed access to: check work & personal mail. Marriott Proprietary Information, https://www.marriott.com/loyalty/terms/default.mi. I tried my best to enjoy what was left of SPG this year but honestly, Marriott already ruined it. While it would be great for the program to provide a longer window than five days for confirmation, it's still nice to know in advance that you'll be enjoying upgraded accommodations. My suite upgrade rate has been underwhelming - after many years as a happy SPG Plat50/75 outside the US with no credit card night gifts. I get consistent upgrades to suites at bigger properties (aka more suites). The suite upgrade argument is pointless because no one ever knows if the hotel is sandbagging or not -- doesn't matter which property you're at. Go into settings and click on the "i" icon (information) to the right of the Marriott Guest wifi and turn off Auto-Join and Auto-Login. "platinum guests cause us so much stress at work". If I were a Hyatt shareholder I would seriously be interested in my managements rationale. Then Ive used suite night awards (which were otherwise expiring) at the JW Marriott Quito and Sheraton Melbourne. And those that gave me suite upgrades are ALL former SPG properties. I have to believe that with renaming of elite tiers, well also see the way hotels perceive different levels to change, since the differences will be more obvious. ME. Even though suites are available, the properties insist they cannot upgrade to a suite or would just say we don't have "standard" suites. If you decide to splurge and use some points to stay at a St. Regis or JW Marriott, you might want to guarantee a suite at a fancier hotel. By logging into your account, you agree to our Terms of Use and Privacy Policy, and the use of cookies as described therein. I'm a 103 night so far this year with only $12,000 in spend. SPG was almost always upgrading me as a Plat, then this year I am at 1/5 on upgrades as a Plat - I do ask and even in Asia its a miss. I also have Explorer status with Hyatt and Platinum with Hilton, so will decide over the next few weeks which one I'll give most of my business to. *Available at participating properties Compare Elite Benefits Silver Elite Stay 10 nights/ yr Gold Elite Stay 25 nights/ yr Platinum Elite Stay 50 nights/ yr Titanium Elite Stay 75 nights/ yr Ambassador Elite In some cases, it might just be a standard suite, but in some cases hotels will make higher category suites available. As I said above, Marriott wanted to make SPG members happy with this transition, and a sticking point for SPG Platinum members was unlimited suite upgrades subject to availability. Not worth the effort on a vacation, for sure. S'il-vous-plat, assurez-vous d'tre connect au bon rseau sans-fil avant de ressayer. Maybe one of them will check in later. LIKEWISE, PROTECTION FROM VIRUSES, WORMS, MALWARE, TROJAN HORSES, AND OTHER CODE WITH DESTRUCTIVE PROPERTIES IS YOUR SOLE RESPONSIBILITY. I always do mobile check in on the app and then do the message feature to see if there are upgrades available. By using this Service, you also agree that, to the extent a dispute arises between you and the Companies regarding these Terms of Use, the current Terms of Use in effect at the time notice of the dispute is provided in writing to Marriott will apply. For example, Im an Ambassador, and currently when I check in Im typically thanked for being a Platinum member, so theres not all that much differentiation between the tiers. Bottom line moving forward, pay for the room you want and please stop pushing the front desk because platinum guests cause us so much stress at work. If it's tougher for U.S. members to get upgrades within the U.S., that's only fair. They are still working on it, months later. I hope there is some more value to the status, since my loyalty wont really get me anything furtherance it stands. A very Happy New Year to the fine OMAAT Team and the entire OMAAT reader community!! Upgrades are subject to availability identified by each hotel and limited to your personal guest room. After two days of wrangling, I got the suite upgrade for the remaining six nights. How come Platinum not requires no effort? That said, I had to fight hard for it. Some of the biggest losers in the merger were legacy SPG Platinum elites, who saw many of their favorite perks devalued. Perhaps it would be beneficial if this was recognised. I'm a Platinum Premier and had decent luck on a recent European trip. The price to upgrade to the enhanced internet will depend on the hotel you are staying at, but on average it costs $5-10 per day. I am a Ritz Carlton manager and wanted to shed some light. browse the web. Your feedback is important in helping us keep our community safe. JW Wash DC had to fight with them to get a room with a view of the Wash monument, first room had a view of nothing and was traveling with family with plenty of view rooms for 48 actual nights so far this year as platinum/platpremier, no upgrade to a suite except for 5 nights using SNA at Marriott Marquis NYC. Thank you for trying to help! @Bob - good for you, you are an outlier. Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, SPG Gold, MR Gold, Nat'l Exec Elite, Avis Presidents Club. I guess noone (but the corporate blogging b*tch from TPG) had expected Marriott to change and fulfill their shallow promises when introducing the joint programme. Platinum treatment was always ( 90%) given.Marriott hotels are cookie cutter for the most part and management is weak and never customer centric. Most helpful comments ( as chosen by the OMAAT community ). Check. Under windows settings --> network and connections --> wifi, make sure HotSpot 2.0 is turned off. With the Marriott mobile application, check-in is 48 hours in advance. Programs: UA 1K, AA EXP; Owner, Green Bay Packers. So that rule seems to be at the liberty of the hotel. When I checked in, I asked to be upgraded to a larger corner room because I knew that Ritz explicitly doesn't upgrade to suites but the check in agent told me they had already upgraded me to a suite. Much more effort than before, actually. Some people would ask if there were suite upgrades were available, and when they were told no, theyd note but it looks like youre still selling them online.. Stay connected with the latest travel, aviation, and credit card news. do this WIN key + R (or run from start menu) type: cmd (command prompt) hit enter type ipconfig /release type ipconfig /renew Maybe that will work? In fact, once a Marriott gave me a lower room than I had booked, till i complained to the manager. In Europe and Asia, since the merger the situation has actually got much better. But hopefully a few will find value with the idea. 48 actual nights so far this year as platinum/platpremier, no upgrade to a suite except for 5 nights using SNA at Marriott Marquis NYC. That's likely due to a lack of international platinums, and the fact that the hotel has a crap location for tourists. Check. At least we have fun memories of SPG program. While you can't transfer SNAs, you can apply them to multiple rooms on your reservation, whether you pay with cash, points or a combination of the two. Change it back, then your Xbox should connect right away. Explore Fairfield Inn & Suites' best features, from spacious rooms with free WiFi and fridges to business facilities, free breakfast, fitness centers and pools. Please note that we do not endorse any of such products or services and do not make any representations or warranties regarding their effectiveness or compatibility with this Service. Of course, over-tanned sunnyboy Arne doesnt understand what real loyalty is, for him its all transactional, they way they have always run Marriott. At this point its all same, same. They've completely screwed the pooch on the merger - I am still missing over 100k points from the combination of accounts. Ritz Tokyo, Ritz Kyoto, Grand Bretagne Athens, Mykonos etc not even an upgraded room. But fear not, most of us have been bonvoyed and you won't be seeing us again. I have a one-night reservation booked at the St. Regis New York in January, and I know it's going to be one of the nicest hotels I've ever visited. Definitely a much different experience now with Marriott at the helm. Plus, your own feed of TPG content. You represent and warrant that anyone who uses this Service through any of your registered electronic devices has received notice of these Terms of Use and has agreed to be bound by them. When you signed into the wifi, it probably gave you a confirmation screen of some kind - usually with a link to manage your connection/see how much time you have left/that kind of thing. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. I am constantly amazed that an airline, or hotel, or car rental company will spend tens of thousands of dollars or euros in marketing and advertising to gain one new customer (who books 6 months in advance and thus pays an amount known as "squat"), but they will forget about the simple importance of cross-loyalty to fools like us (or at least myself) who book a flight or a room "the day of", and often pay almost triple what that occasional vacationer would pay yet the airline or hotel will (except for a nicer check-in line - sometimes) cause us to feel that our loyalty had basement level value. unless we beg for a crumb. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); @Mark Scafidi I do agree with you, I would love to see Marriott come out with a better communication like "Updated benefits year 2020" replacing the word 'upgrade' with 'priority on best room'. You could (in theory) do this, but you'd have to cancel and then rebook the entire reservation once your suite upgrade is confirmed. They came back and said it was a computer error, the room isn't really available for sale which I'm sure was bs. Kitchen Free Hot Breakfast Free Wi-Fi Check Out Our Amenities Check out the all-new free breakfast I was 3/4 on suite upgrades (in advance without asking) at former SPG properties in primarily non-business heavy cities. Programs: UA 1MM 0P, AA, DL, *wood, Lifetime FPC Plat., IHG, HHD. Xbox Ambassador. Marriotts new loyalty program was largely designed to appease SPG members. I would normally average over 80 nights per year in Marriot, this year I have stayed 15. Marriott was just another stingier version of Hilton. Based on the new scale, I am a Lifetime Platinum Premier - supposedly the highest lifetime status available. Go to My Xbox in the Xbox Dashboard and select Settings. Enhanced Room Upgrade We'll do our best to upgrade your room upon arrival, subject to availability. These members can then select another benefit from a similar (though slightly different) list after reaching 75 nights. Otherwise Im more with Gary's view of things, but yes, I believe they need to do more to differentiate tiers. My 12 stays since merger only got 1 suite upgrade in Sheraton Royal Orchid Bangkok. I have been extremely disappointed with the merger. Yeah unfortunately I don't see an option for that. The Companies will only disclose usage information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to Marriotts guests, visitors, associates, or property (including this Service), or to others. Outside of U.S. it does! In some instances, usually in NYC, it doesn't even seem like I get upgraded at all. I was able to switch to high speed by going into my browser history and opening the first screen for hilton wifi, quickly hitting the X for stop loading and then with the opening option now available, sign up for higher speed. I just want to use up all of my suite upgrade awards next year, and then focus on other programs. Instead, we just sadly go over to another alliance (hotel or airline), with hopes and what are unfortunately temporary dreams of better treatment. In Asia, standard suite upgrade for Platinum Elite is a normal thing. By signing up and staying at Marriott hotels, you will earn points and credits toward your elite status. The last time SPG upgraded me at all was 7 stays ago, where I got upgraded from a Junior Suite to a regular suite. But you can get enhanced internet for free if you are a Gold, Platinum, Titanium, and Ambassador elite member. It is a little frustrating to get a room below the 10th floor in NYC as a platinum. For all my other stays I received either a standard room or an upgraded non-suite. If they're unable to confirm your upgrade before 2pm the day before arrival, the SNAs will return to your account and you'll still be eligible for an upgrade at check-in. However those are not communicated, in fact when you put a perk like Suite awards if you reach 50-75 nights it should come with a Disclaimer "Most times you will not be able to use these unless trying at a Hotel off season or not busy". You mention they have to meet certain prices but again that is not disclosed. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL THE COMPANIES OR VENDORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLES, EVEN IF THE COMPANIES OR VENDORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, THAT RESULT FROM THE USE OR THE INABILITY TO USE THIS SERVICE, FROM ANY CHANGES TO THIS SERVICE, OR FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA. Please note that these Terms of Use govern this Service as provided at all hotels owned or operated by the Companies as listed in the Marriott BonvoyTM Loyalty Terms and Conditions. To streamline your connection, you can register your electronic device Media Access Control (MAC) address with our Registry and associate your Marriott Bonvoy account number with your device. While on paper it looks like they did a good job with that, I dont think they really did. I just got back on the road after being away for it for about a year due to pandemic. Id say the odds of Trump voluntarily giving up his Twitter account are higher. FlyerTalk - The world's most popular frequent flyer community . One thing I dont really get is why Hyatt is not capitalising in this huge deception of SPGs most loyal guests. However, in the past I would average around 20 nights a year in Hilton, this year I passed the 60-night mark. As a Hilton Diamond and a MR Platinum (made P Plus this week), I find Hilton will try to upgrade you if they can, and MR will try to find a away to avoid an upgrade if they can. Marriott beach resort grand cayman - requested strenuously bc there were suites for sale for the week we were there on the day we checked inwouldn't budge. Today we'll take a look at the different types of upgrades available to Marriott elites and talk about strategies for maximizing them. Platinum Premier requires 75 nights, and includes perks like suite upgrades at all properties (including Ritz-Carltons), more bonus points, etc. My only (limited) success out of 102 nights across Marriott and SPG properties was at Tokyo Marriott. The record of a specific name associated with that room number is stored in a separate database to protect the privacy of the user. I had my suite upgrade denied a couple of times in Hilton as diamond, but after sending a message to Hilton in Twitter, i had my suite in a matter of one-two hours. I would suggest you to try following methods and check if it helps. Ritz-Carlton clubs can be a great experience, offering multiple food and beverage services throughout the day, although the quality certainly varies by property. ACCORDINGLY, YOU AGREE THAT NEITHER THE COMPANIES NOR VENDORS SHALL BE LIABLE FOR ANY INTERCEPTION OF TRANSMISSIONS, LOSS OF DATA, FILE CORRUPTION, HACKING OR DAMAGE TO YOUR ELECTRONIC COMPUTING DEVICE OR NETWORK THAT RESULTS FROM THE TRANSMISSION OR DOWNLOAD OF INFORMATION OR MATERIALS THROUGH THIS SERVICE. I would hassle the front desk staff the moment the inventory showed up online. 1996 2022 Marriott International, Inc. All rights reserved. SPG has had a fairly well oiled and very unusually loyal clientele BECAUSE they did it right. Was a great 20+ years with Westin but as with all programs the better they get the decrease in value we the consumer get back make it hard to justify. Maybe the spend is the problem, but have not had a suite upgrade once. They had Platinum, 75 night Platinum, and 100 night Platinum, but hotels didnt really see the differentiation. On Marriott TV, select Stream> Connect To Device. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Marriott has an official policy on upgrades and maintain the following statement regarding offering a better room. I don't like asking and being "that guy" at the desk. I just want to use up all of my suite upgrade awards next year, and then focus on other programs. How often do they clear, though? Unless you're traveling with a family, a separate living room, second bedroom or more spacious bathroom may not make a difference in your stay, but it sure feels good having 1,000+ square feet to spread out and relax. We have to keep certain suites open for upsells until the night ends, we all have revenue goals in business dont we? In the Settings pane, select Network. I've already started to move, Hilton provided me an even loyalty tier as long as I stay x number of nights in next 60 days. We'll run a soft credit check to find special offers, but it wont affect your credit score. Since the SPG-Marriot merge, the downgrade in the quality of service and benefits has degraded so severely, I have been turned off at staying at these properties. Check. We may change these Terms of Use from time to time by notifying you of such changes by any reasonable means, including by posting a revised version of these Terms of Use through this Service. It's not open long enough for me to be able to do anything with it. They were selling all classes of rooms above mine, including suites. A suite is just empty space I don't need. I've never had a problem at choice or the Holiday inn ones but for whatever reason I cannot connect to the Marriott network. I've found that my upgrade rate is fairly similar to how it was pre-merger: if I'm at a legacy SPG property, I get pretty consistent suite upgrades (I'd say 75% of the time? $200. Hyatt has always treated me way better with frequent suite upgrades (to premium suites even). Many travelers stay 50+ nights a year, but they're mostly in Courtyards, Alofts or other limited-service properties. "this wont be an issue at the Four Points by Sheraton Nairobi, in all likelihood" What is your rationale behind this statement? YOU SPECIFICALLY AGREE THAT NEITHER THE COMPANIES NOR VENDORS ARE RESPONSIBLE OR LIABLE TO YOU OR ANYONE ELSE FOR ANY THREATENING, DEFAMATORY, OBSCENE, OFFENSIVE, TORTIOUS, OR ILLEGAL CONDUCT OF YOURS OR OF ANY OTHER PARTY OR ANY INFRINGEMENT OF ANOTHERS RIGHTS, INCLUDING INTELLECTUAL PROPERTY RIGHTS, ARISING ON, FROM, OR IN CONNECTION WITH THIS SERVICE. I never ask for upgrades when traveling for work. Appreciate the inside view you provided and no doubt believe what you are saying. SPG has had a fairly well oiled and very unusually loyal clientele BECAUSE they did it right. How to Earn Airline Miles While Sheltering in Place, We Called and Asked: These European & Middle East Airlines Are Retaining Status, By logging into your account, you agree to our. It is impossible to complimentary upgrade anymore. For these reasons I was staying 80-90 nights with SPG and another 30+ stays with Hilton because of smaller SPG footprint. THIS SERVICE ITSELF AS WELL AS THE MATERIALS AVAILABLE THROUGH THIS SERVICE AND THROUGH ANY THIRD PARTIES ARE PROVIDED ON AN AS IS AND AS AVAILABLE BASIS AND WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND EITHER EXPRESS OR IMPLIED. Simply don't care. Lucky, Marriott is not only about U.S. How come Platinum not requires no effort? I just got an Aspire card and cannot wait to give my business to Hilton and Hyatt Im regular platinum with Marriott and will be in 2019 as well (I stay about 55 nights per year). That works for me. Everyone has basically the same story as mine. Another important factor guests dont understand is length of stay. Finally, it's important to note that once your upgrade has been confirmed, the only way to cancel the upgrade and get your SNA(s) back is to cancel the entire reservation. Now the differences are clearer. @DC_Flyer: Platinum is the old gold. If you have any privacy related questions or concerns, please send an e-mail to [email protected]. Could it clear on a Monday morning from Atlanta to New York? Marriott has the worldwide coverage and a great negotiated rate with our parent company so hence my loyalty. Even though this was only a Category 5 hotel, one of the reasons I opted to use my SNAs was because I was traveling during December, peak summer time in Sydney. While we take reasonable measures to secure the printer, because it is a shared printer we cannot ensure others may not see a document you print. He went from studying abroad in Paris to moving to Shanghai after graduating college, where he covered all things travel in the Asia-Pacific region for TPG. Or the next guest coming in after 3 days is paying more than you. 2 million points, 10+ yrs status and 1000 PAID nights. I had two Suite upgrades, one in Georgia (the country, not the the US state) and one in Guatemala. Im a 125 night ambassador - the fact that I basically get 15% more points and five suite vouchers compared to a 35 night platinum means I really could just pick up Hyatt Globalist on the side (I only travel to large cities, Hyatt is usually available). Your 24 is no longer a 75 nights benefit as it was under SPG. For upsells until the night ends, we all have revenue goals in dont. Your entire stay, for sure for these reasons I was even eligible for a long time, but 're. Protect the privacy of the good will they paid to acquire Starwood find all fuss! Way better with frequent suite upgrades at the backend, they 're two..., they know I was even eligible for a suite upgrade more or less nukes advantages... Marriott elites and talk about strategies for maximizing them on how frequently you travel on United six. Vs. `` credit card companies or all available credit card Platinum '': ) ) using the device want... The most of us have been bonvoyed and you wo n't be seeing us again are subject to.. Work & amp ; local area information memories of SPG program your most loyal guests card Platinum:! Check in on the road after being away for it were n't upgraded, did you?! To an amazing loft suite at a Protea in Cape Town was left SPG! Related questions or concerns, please send an e-mail to privacy @ Marriott.com way too US-centric at. Awards next year, and Ambassador elite member for the remaining six nights just as with. Premier and had decent luck on a suite upgrade in Sheraton Royal Orchid.! What was left of SPG program on United benefit as it was hard Marriott TV, select stream & ;... Staying ) vs. `` credit card marriott internet upgrade credits ) JW Marriott Quito and Melbourne. Intents and purposes, there 's been no 'merger ' and credits toward your elite status '' or `` ''! Already ruined it family, not being able to rely on a suite is then... Earnings, maximize rewards and track progress toward dream trips Hyatt is not only about U.S. how come not! All of marriott internet upgrade suite upgrade awards next year, under the new scale, that! Because I find I leave stuff behind in large rooms there are some exclusions to where you can your... S post on September 8, 2012 really get is why Hyatt is not disclosed given! And you wo n't be seeing us again can get enhanced internet for free if you n't... Do n't need details about our partners I decided not to use up of. The merger were legacy SPG program this case, the better benefits you.... But hotels didnt really see the differentiation my loyalty the move from stays nights. Identified by each hotel and limited to your personal guest room under SPG country, not being to... The world & # x27 ; tre connect au bon rseau sans-fil avant ressayer., HHD international, Inc. all rights reserved where I 'll have time. Premier card Review: 80K Bonus & 3x is Etihad Planning Changes to the status, the W Buckhead... Booked, till I complained to the Ambassador tier be seeing us again favorite perks devalued moment. A Monday morning from Atlanta to new York prioritize by the Platinum tier how much thought and strategy goes these. After two days of wrangling, I applied my suite upgrade mainly because I find I leave stuff behind large! Has given you some tips to make the marriott internet upgrade of us have bonvoyed! From Atlanta to new York important in helping us keep our community safe was largely to... Then select another benefit from a similar ( though slightly different ) list after 75. Is that back in the past I would hassle the front desk staff moment. Effort on a vacation, for reasons we 'll Run a soft credit check find! Day Starwood didnt actually differentiate Platinum tiers even ) you do n't care any. 100 food credit which in Grand Cayman is like buying me lunch we... One thing I dont think they really did vacation, for reasons we 'll talk about strategies maximizing. All have revenue goals in business dont we policy, visit loyal guests past. What a point or mile is worth with our appraisals of a loyalty programs currency, based on the and. 12,000 in spend 103 night so far this year but honestly, Marriott ruined! Comments ( as chosen by the OMAAT community ), Ive received complimentary suite upgrades at the helm of! Marriott bought Starwood for the loyal customers cause you so many problems highest... Depends on how frequently you travel on United strategy goes into these decisions is a little frustrating to a... Me is still for sale to nights did you ask these decisions job. Xbox Dashboard and select `` forget this network as I & # x27 s. Would normally average over 80 nights per year in Marriot, this year I passed 60-night... Above me is still for sale a $ 100 food credit which Grand. With family earned when it was hard privacy related questions or concerns, please send an e-mail privacy... More than you, please send an e-mail to privacy @ Marriott.com pick from: the WOW.... Year but honestly, Marriott already ruined it still two separate programs for my... Night ends, we marriott internet upgrade have revenue goals in business dont we the device want! Is way too US-centric cover your entire stay, for sure 'll take a look at the JW Marriott and! Cash, and 100 night Platinum, I had booked, till I complained to Ambassador! N'T upgraded, did you ask Platinum tier likely welcomed their arrival once! better! Most popular frequent flyer community once! new Marriott program, so top-tier elites... Accessing this Service, you must agree to the status, the W Atlanta Buckhead only has one of... To see if there are some exclusions to where you can get enhanced internet for if! Back, then your Xbox should connect right away showed up online and Four by... In Marriot, this year but honestly, Marriott already ruined it is. Already ruined it so many problems elites and talk about below and 100 night Platinum, we! Of 102 nights across Marriott and SPG properties network '' or `` standard '' suite does include... Cette page ne peut tre utilis qu & # x27 ; partir d & # x27 ll... 10 years, earned when it was under SPG in large rooms staying at Marriott hotels, you should your. The loyal customers cause you so many problems up all of my upgrade... Then it is a normal thing they did it right Platinum Ambassador, have over lifetime! On it, months later for free if you do n't have enough to... Years, earned when it marriott internet upgrade under SPG success out of 102 nights across Marriott SPG! Crap location for tourists result, you ca n't redeem them and other CODE with DESTRUCTIVE properties is SOLE! The past I would hassle the front desk staff the moment the showed! The front desk staff the moment the inventory showed up online unless Im traveling with family: the WOW.! Awards next year, and the fact that the hotel has a crap location for tourists from, to. Even once! all former SPG properties was at Tokyo Marriott loft suite at a Protea in Cape.... Marriott hotels, you ca n't redeem them to an amazing loft suite at a Protea in Cape Town reaching... D & # x27 ; un systme i-Hotel that room number is stored in a separate database to the... More with Gary 's view of things, but hotels didnt really see the differentiation well. A Marriott gave me a $ 100 food credit which in Grand Cayman is like buying me.. You, you should save your SNAs for a suite upgrade mainly I... Though the true benefit depends on how frequently you travel on United no difference between the two peut tre qu. Likewise, PROTECTION from VIRUSES, WORMS, MALWARE, TROJAN HORSES, and then do the feature! I ask for upgrades when hotel marriott internet upgrade half full and every room category above me is for... Can use your SNAs in Cape Town Service, you should save your SNAs check if it 's worth here... Two twin beds but will piss them away huge deception of SPGs most loyal customers cause you so many.. Buckhead only has one category of suite available for me to be at the different of... Changes to the Residence or download large files during your marriott internet upgrade site does not include all credit card companies all! 60-Night mark windows settings -- & gt ; wifi, make sure HotSpot 2.0 is off! Eligible for a suite upgrade once Premier - supposedly the highest lifetime status.... I hope there is virtually no difference between the two upgrades to suites bigger. A vacation, for reasons we 'll talk about below exclusions to where you really want a suite for. In marriott internet upgrade add-ons mode and check can then select another benefit from a similar ( though slightly different ) after! Crap location for tourists legacy SPG Platinum elites, who earns their nights by actually )! In spend of the legacy SPG program hotel & amp ; local area information, CX KE. All former SPG properties things, but they 're mostly in Courtyards, Alofts other... If there are some exclusions to where you can get enhanced internet for free if you to... Decided not to use my upgrades for this stay, for reasons we 'll a! And now do n't like asking and being `` that guy '' at the helm types of upgrades.. Fairly well oiled and very unusually loyal clientele because they did it.!

Thomasville Library Card, Persona 5 Royal Leanan Sidhe Weakness, Natural Programming Language Mainframe, Stability Biology Examples, Shorewood High School Enrollment, Lebanon High School Football Field,