Your shop should be able to diagnose the brake problem. Of course, every aspect of the system works in perfect harmony with the bike. These specific eCranks are made for Specialized eBikes with steel "ISIS" spline spindle motors. It now comes with original connectors which gives riders a true plug & ride solution. Our Road, Mountain, Turbo, Fitness and Innovation stories. All updated and recently serviced by my local bike shop. Q: I am not eligible for a warranty. System Status tells you at a glance if your Turbo system is healthy or if user action is required. Qu sucede si tengo un problema con un producto que no figura en la tabla? A non-matching wheel circumference leads to false speed and distance readings in Mission Control and any connected ANT+ devices, such as the TCD. SRAM or Shimano) are warrantied directly by that manufacturer. Yes, but Red, you say you do 300km's a week (chain & cassette thread). Compliance. Our #1 pick for 1.1 SL Mahle motor comes from Levociraptor. Kabelbinder zum Fixieren des Anschlusskabels. You put them in a situation where they get rattled a bunch, it'll be a bigger problem. Turbo batteries have a warranty for 2 years or 300 charge cycleswhichever comes first. At Specialized, our first guiding principle is that "The Rider is the Boss." Our priority is to serve our riders with the most innovative cycling products in the world, and to stand behind the products that we sell. Some scratches and knocks to the back wheel as you would expect but all works perfectly. Recibos originales y/o Facturas de compra. My Specialized Turbo Levo has a faulty connection between battery and motor. Please make sure that you always run the latest firmware for the best performance and the full scope of functions. Nearly New 2022 Specialized Sirrus 1.0 Hybrid Bike - Large - Black/Charcoal/Black. You must log in or register to reply here. For 3rd party products that came as original equipment on Specialized bikes, check directly with the original manufacturer for coverage.What if I have an issue with a product not listed in the table?Products not specifically listed do not qualify for Assisted Replacement. Birmingham Concept Store Operated by Certini Bicycle Co Ltd (5725054). Easy installation You can install the SpeedBox tuning chip yourself using the basic tools. If it's as simple as the known fault of the cable between battery and motor that's diy. It weighs 2.9 kg but with that brings power of 565 W and 90 Nm of torque. Bought Specialized because of reputation for supporting their ebikes but experience has been disappointing. 1 x GPS Tracker mit integrierter SIM Karte, passend zu Specialized E-Bikes mit Brose Motor (alle Displays) 1 x Zusatz-Akku (Leistung 1.000 mAh) 1 x Anschlusskabel fr Brose Systeme. S216800029: ELE MY22 SPECIALIZED DRIVE T MAG HORIZONTAL, 28MPH: 2.0 - 70 Nm Max Torque (E57026) Tero 4.0 models. As mentioned earlier in the post, the 2.2 has only been out a few months therefore the options are more limited. Newbury Concept Store Operated by Specialized Concept Store (Newbury) Ltd (08056179). I think you have already answered your own question from your research so I will just confirm your thoughts.stay away from Specialized Brose until they resolve the nagging motor failure question. Harrogate Concept Store Operated by Specialized Concept Store (Harrogate) Ltd (06894353). If . Located in Kendal for local collection only. Para empezar, debers proporcionar la parte que deseas inspeccionar, junto con el comprobante de compra original, boleta o factura, a un distribuidor Specialized autorizado. The Brose Drive S Mag is the most powerful motor out of this pack with 90Nm of torque and a maximum support of 410%. Bike down 2 days. Given the difficulties finding spare parts, why would a US buyer buy anything other than Bosch? They shipped it that day and I had it 2 days later. For that reason we actually extended the warranty from 2 years, to 4 years on the motor. For this reason, we're pleased to offer one of the industry's most generous and rider-friendly warranty policies. Note:Specialized guarantees that the battery holds at least 75% capacity after 300 charge cycles or two years, whichever comes first. The worst issue at this time is with the disc brake system which has completely failed and has needed to be disabled to even move the bike. This is the exact reason of an initial posting I had done some time ago and got lambasted by 'others' here for expressing my opinions. After the fourth brose motor failure of my 2018 Vado, Cynergy / Specialized offered me a bike swap for a 2020 Vado 5.0 and sent me this clip of text: WTF!!!???? Electric Cargobike E-Cargo Big by Triobike - 250W Brose Drive S motorPower 90 Nm Battery with lithium-ion cells, 36 V - 501 Wh Enviolo gearbox and Gates Carbon Drive belt transmission E-SYSTEM WARRANTY: 2 years Other characteristics: Aluminum frame Dimension: Length 274 cm; Width 50 cm - 66 cm with 2 kits for children Weight 33.7 Kg Load Base: Width: 50cm; Length: max 107 cm., Min 96 cm . Para productos de terceros que venan como equipo original en bicicletas Specialized, consulta directamente con el fabricante original para obtener cobertura. Some fail soon, and it is the matter of the warranty. I asked the same thing recently and was told if you buy a new motor it comes with a new 2 year warranty. Instead, they're likely using that inventory to sell more new bikes, knowing that customer service and warranty experience will suffer. Select your region to download the policy in the local language. Battery aging over an estimated lifetime is taken into account for counting the cycles. Save 24% - Specialized Rockhopper 29" - Nearly New - S 2022 - Hardtail MTB Bike 399.00 or just 33.25 per month with 0% APR finance. You can read more of my experience, We currently service/overhaul Brose, Bosch, Yamaha, Impulse and Panasonic motors, although some Brose repairs are currently limited, due to the way they are built. Si daas un producto elegible mientras vas en la bici y no est cubierto por la garanta, te ayudaremos a remplazarlo segn las polticas del beneficio. Quin califica para el Crash Replacement? The only downside being that it won't give accurate speed or distance on your display or mission control, however you can use the third party BLevo appvia a bluetooth integration if you need this function. See your Turbo manual for more battery details. RE: "To me it wouldnt be worth the hassle and stress". Contact Us. It's slightly more complicated to fit as it requires access to the motor however you do get more features compared to the Gen1 Levociraptor. More information. How many kms have you done sofar? I've been trying to get contact info beyond the email address I've been sending to but no luck even getting a response. Shimano has announced the new EP6 and an updated EP8 motor. Q: How do I submit a warranty claim to Specialized?A: Contact your Authorized Specialized Retailer and they will help you through the process. It was also nice to hear that the replacement motors would have a rolling warranty of 2 years. Brose's 2.2 motor is the latest iteration of the 2.1. Buy Now. Our complete policy, with all terms and conditions, is included below. There are afew important considerations before purchasing. In addition to our limited warranty, many Specialized and Roval-branded products are covered under our Assisted Replacement Policy. The pricing for the replacement or repair depends on your location, the product, and how long youve owned it. Maybe we should start manufacturing here in the good 'ol USA? Debe de ser debido a lo bien lubricados que vienen de fbrica.This is my experience with Specialized warranty when breaking my Turbo Levo 2019 Brose motor. If only one new bike ships while a customer is waiting months for a warranty part, that's a giant fail. Have I been scammed? Note: Specialized guarantees that the battery holds at least 75% capacity after 300 charge cycles or two years, whichever comes first. One of the most popular chips on the market,it connects via the TCU giving you a plug & ride solution. The Brose/Specialized Drive S Mag/Turbo Full Power System 2.2 Motor boasts 90Nm of torque, beating - on paper - the other motors on test. The Specialized Vado/Como 604 Wh battery, and, at the same time, The Specialized SL Range Extender battery. Your Turbo comes with a pre-set default wheel circumference, based on the original tire specification. FAZUA/BROSE/TQ CARBON eCRANKS $ 280.00 ADD TO CART; PRODUCTS. Turbo batteries have a warranty for 2 years or 300 charge cycleswhichever comes first. . Nuestro Programa de Reemplazo Asistido puede ofrecer precios preferenciales para los riders que no califican para la garanta. Our Assisted Replacement Program may offer preferred pricing for riders that are not eligible for warranty. At Specialized, our first guiding principle is that "The Rider is the Boss." Our priority is to serve our riders with the most innovative cycling products in the world, and to stand behind the products that we sell. Nowadays, Brose supplies about 80 automotive brands and has more than 22.000 employees in 23 countries. Specialized washing their hands concerning your brake problem because they didn't manufacture the brakes is ludicrous. I noticed it when I got home but the damage was my fault so only me to blame. After I read Bosch subforums here, I would never have bought Bosch e-bike, and I was very close to Cannondale Topstone Neo Lefty. Unfortunately it won't give accurate speed or distance on your display or mission control. Q: What documentation do I need for my claim?A: As a start, you will need to provide the part you want warrantied, along with the original proof of purchase, to an Authorized Specialized Retailer. Did you race one race in the mud or water and suddenly your motor whines, gurrrs, grinds, or actually seize up? Brake pads replaced at 2205 miles on 2022 Vado 5.0---question? If you bought a Levo it shouldnt hurt much. Bike Registration. NOOOOOO! Por esta razn, nos complace ofrecer una de las polticas de garanta ms generosas y amigables para la industria. The Scott e-Spark was introduced all the way back in 2015. Brose is a very well-known and highly successful German automobile supplier with a history of more than 100 years. Specialized dealer traced issue to the battery/charge port cable. 1 x Doppelseitiger Montage-Kleber zum sicheren Anbringen des GPS Trackers. If you've purchased your product on Specialized.com, contact Specialized Rider Care directly. It was released at the end of 2021 and has received a minor update to it'ssoftware as well as a new drive belt. 4 year motor warranty for all owners of 2019/20 Turbo Levo & 2020 Kenevo featuring the Specialized 2.1 motor. The new Scott Lumen eRide introduction and testride of a Superlight emtb. What should I do? Powered by PushRetail. Specialized use a variety of different motors on their eBikes so it's important to understand exactly what one you havefirst. They will then be able to look up all related information in a dedicated program to suggest the next service steps. They will never forget that glorious day. Here's to your life on two wheels. Ruislip Concept Store Operated by Revolution Cycles Ltd (04956084). See the complete warranty policy for a more detailed list. I told my LBS what happened and they replaced the rotor free and problem solved. If you're looking for a cheap & cheerful tuning chip for a Brose S Mag, Brose S or Brose 1.2 motor then it's worth taking a look at the Speedbox 1.0. Does It seem like just looking at the Bosch, Brose (specialized), or Yamaha eBike and eAssist motors the wrong way voids the warranty? Do you have a program to help me?A: Yes. S. 6 months old with transferable 2 year warranty. Chelmsford Concept Store Operated by Thomas's Cycle Revolution Ltd (6708909). And while it's not an easy route to go, real innovation rarely is. Levociraptor Gen1 Tuning Chip for 2.1 motors. At 2 years 8 months I am completely satisfied. After tapping the red arrow besides Motor, you will be able to view more information on your bike motor. I had a service request from them 2 weeks ago due to the wrong size battery being installed when it had a warranty repair. For products purchased on Specialized.com, Rider Care will provide instructions on claim submittal. It has the same power and torque as it's predecessor with 565 and 90 respectively. Weighing just 1.95 kg it's the lightest of the all the motors, delivering power of 240 W and 35 Nm of torque. Our top pick is the PearTune 3.0, there are two versions available; 'Standard' or 'Always On', both give accurate speed & distance on your mission control. The updateprocess can take up to 10 minutes. Specialized doesn't make the motor either, Brose makes the motor but Specialized will warranty it? You add the pandemic supply issues, then you've got a problem that's most likely not getting solved in a hurry. Qu NO est cubierto por su garanta? I had my motor replaced by Specialised Australia four months out of warranty, I found that quite impressive. Specialized e-Bike Technology System Our Specialized e-Bike Technology System delivers smooth, powerful, and silent pedal-assistance, as well as maximum range and superior connectivity solutions. Has been in the shop for 3 months waiting for replacement part. Specialized Bicycle Components Turbo Kenevo Replacement Parts Replacement Parts The majority of replacement parts must be ordered through and installed by an Authorized Specialized Retailer. Firmware:The installed battery firmware is shown here. Can be shipped anywhere in mainland uk . Firmware:The installed display firmware is shown here. Yes, Levo owners know the exact date they bought one. Where are specialized e bikes manufactured? The Fora platform includes forum software by XenForo, VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. and not the brakes..Sorry to say and sad to report but your first mistake was buying a bike from Specialized with a Brose motor and your second mistake was buying a bike with Sram brakes!! They sent one but I was down for longer then I should have beenso much for premium bike. Serial number:Displays the motors serial number to reference type and manufacturing details. The 2.1 motor is based on the Brose S-Mag, it's one of the most popular motors for Specialized eBikes. I have a warranty issue with a non-Specialized component on a Specialized bike. Por favor leer resumen de beneficios en https://www.soyspecialized.cl/resumen-beneficios/. Helmets. Crnica de mi experiencia al romperse el motor de mi Turbo Levo. The pressure to deliver quarterly numbers is insane. All discounts are based on suggested retail price. If there is a deeper error, you will be referred to your local Specialized retailer. ICE TECHNOLOGIES | SHIMANO BIKE COMPONENT | SHIMANO BIKE-EU, A continuing Saga with a defective SRAM fork, a new Como 5.0, and zero progress. How many issue have you had? It's always funny when someone makes a statement like that, which can easily be proven wrong. I replaced a Brose motor for a customer under warranty and months later Specialized still hasn't paid us. Our complete policy, with all terms and conditions, is included below. Shimano Steps. Cmo presento un reclamo de garanta a Specialized? Once the bicycle has been given its specifications, it is produced by a contract manufacturer in Taiwan. Or, I believe your comment the other day was "no need to be sorry if you've not bought it yet". Does you bike shop want to send it in to the manufacturer and not touch it at all? Electronics are always going to have problems in general. Specialized have. Qu documentacin necesito para mi reclamo? Principles. MOUNTAIN CRANKS ROAD CRANKS RIMS ROAD/CX RINGS MOUNTAIN RINGS BOTTOM BRACKETS Safety Notifications. This is the bikes serial number thats also stated on the frame itself. It is out of warranty. It may not display this or other websites correctly. Before we jump in to the different tuning chips for Specialized eBikes we need to establish what motor you have on your eBike. Q: What documentation do I need for my claim?A: As a start, you will need to provide the part you want warrantied, along with the original proof of purchase, to an Authorized Specialized Retailer. Muted brose output after warranty replacement. For products purchased on Specialized.com, Rider Care will provide instructions on claim submittal. As you can see there are lots of options when it comes to Specialized tuning, we hope you found this blog post helpful. Counterfeit Awareness. >Does not include Mac ride or range extender (could include for extra). If you want to be the first to hear about our new products and eBike news give us a follow on Facebook and subscribe to our newsletter. During this time you must keep the bike turned on and your phone near the bike. Any live system events are shown and a solution is supported through simple steps you can carry out yourself. The Specialized bike brand is based in Morgan Hill, California. It's simple, too: We stand behind our framesforever. Dieses bewhrte Tuning Modul hebt die 25 km/h Geschwindigkeitsbegrenzung komplett auf - nicht mehr, aber auch nicht weniger. Q: How do I submit a warranty claim to Specialized?A: Contact your Authorized Specialized Retailer and they will help you through the process. Your retailer will have the details. How can you have noise and vibration from the front brake if there are no pads and you are not using it? The Specialized Levo uses a Brose motor, but set new standards in terms of peripherals integration. Our complete policy, with all terms and conditions, is included below. Our Assisted Replacement Program may offer preferred pricing for riders that are not eligible for warranty. JavaScript is disabled. Hardware:Identifies the motor in detail. Q: I have a warranty issue with a non-Specialized component on a Specialized bike. The worst issue at this time is with the disc brake system which has completely failed. Same From Trek when crank arm fell apart in first 50 miles they said "talk to Raceface / Fox Factory they made the crank" RaceFace aka Fox Factory never responded to warranty claim ended up putting on Shimano Deore crank. It is not uncommon for battery health to drop a few percent within 20 cycles and then to hold that level for a year or more. For further details on terms and eligibility, contact your retailer. If your country is not one of the available options, select Global Policy and select your desired language. Brose's 2.2 motor is the latest iteration of the 2.1. Norwich Concept Store Operated by Thomas's Cycle Revolution Ltd (6708909). I had a brake issue and both the local shop and Stromer sent me to Magura until they realized it was a Stromer only lever and no one had one until I called Stromer and raised a fit. Selecciona tu regin para descargar la Poltica en el idioma local. Unless you think some CEO is going to say "No, no, no. You'll find this motor fitted to Specialized Turbo Levo's (2019-2021). Al final, una impecable gestin de Deportes Goyo y atencin de Specialized Espaa consiguieron que tuviera la bici lista en 8 das El vdeo tambin incluye una bromilla del mecnico . It clips on to the frame of your eBike so doesn't require access to the motor. Personally, I would get a new motor under warranty, buy new brakes, and eat the cost. Our #1 pick for this motor comes from PearTune. Bosch. This motor can be found on the latest 2022 Turbo Levo models. To transport the brand new bike home I took the front wheel off. Our runner up for the 2.1 motor is the PearTune 3.0. For a better experience, please enable JavaScript in your browser before proceeding. The "Latest" on the Como defective fork issue. . Apparently motors are on back order and have been since I took my bike in 3 weeks ago. Motor Opinion/Review: Bosch Speed vs Specialized 2.2 (Vado 28mph). You should read the entire policy. Torque (or the climbing grunt of a motor) is 20% higher with the Brose S over the CX. In all cases, the policy applies only to damage that happened during riding. Serial Number:Displays the battery's serial number to reference type and manufacturing details. lot of sketchy stores out there so that might be the problem. The updates come with further improvements for torque peak spikes and walk assist improvements. I think everyone is experiencing repair delays especially when it comes to electronics. I do not understand this. I've had to replace the Brose motor 3 times, all under warranty. Aprovech para grabarlo a tope con el iPhone 12 en 4K, 60fps y HDR Dolby Tengo una duda: si me pusieron entonces un motor de ltima generacin, Me instalaron el Turbo Full power 2.2? You are using an out of date browser. Had it in stock and replaced it. You are using an out of date browser. Both local dealer (Deportes Goyo) and Specialized Spain managed to replace the motor in 8 days. However, I greatly prefer ridng brose to bosch. I am worried about the brose breaking after out of specialized warranty, and then it being costly to service/get replacement parts vs. a bike with a bosch motor. Just like our frames, Roval wheels are warrantied for life. It does not apply to cosmetic damage.To take advantage of this policy, you must go to an Authorized Specialized Retailer. Please make sure that you always run the latest firmware to ensure the best performance and the full scope of functions. You need a working internet connection; the upload will take approximately 30 seconds. They just can't get the parts to fix it due to lack of supply. Roval Registration. The motor is covered under warranty with Specialized, and on the 2020 model Levos there is a known issue with the belt. Due to courier industrial action, we are unable to guarantee orders will arrive in time for Christmas, https://media.specialized.com/support/collateral/0000109731-warranty-uk-en.pdf. Our Story. You must log in or register to reply here. Bike Archive. It's also happening in quite a few other industries. Customised to perfectly match different uses, the Brose Drive product family guarantees riding pleasure and optimal performance in every situation. Especially on a site where people are passionate and educated on the products and companies they buy from. Specialized Sirrus X 4.0 2022 Key Features: Future Shock 1.5 delivers 20mm of compliance to give maximum comfort and control over the rough stuff. Been riding the Brose speed pedelec motor for about 6 months now, 100 miles/week commuting. For a better experience, please enable JavaScript in your browser before proceeding. All Articles Support. If your product needs to be replaced and we no longer have it in stock, well try our best to find you the most similar product then available.Shipping costs are never included, and your Specialized retailer may charge you for labor or administrative costs. "3rd party" components (e.g. Brose continues to allow manufacturers to fit third-party and proprietary displays and batteries. Buyer beware. Love the bike. All Mountain Bikes are built by Cytech qualified mechanics, delivered free to the UK mainland & include 14 days free bike insurance. 2.98K subscribers 2022 Specialized Levo Pro motor noise check. Kinda related, this is an interesting watch about the overall problem: That is 100% Specialized fault. my motor is replaced after 3 years. It weighs 2.9 kg but with that brings power of 565 W and 90 Nm of torque. . Yes, we have carefully repaired and inspected your electric bike and we are delighted to offer you a one year warranty on the battery, motor and electronics of your bike. Tienen un programa para ayudarme? Who qualifies for Assisted Replacement?Original retail purchasers and subsequent owners all qualify, if a valid proof of purchase is presented.What qualifies as a valid proof of purchase?Original receipts, bank or credit/debit card statements.I crashed and I damaged my bike frame. Right now I have a loaner motor from the Specialized dealer while my motor is being replaced. share your bike serial number (WSBCxxxxxxxxxx). Company Profile. Tengo un problema de garanta con un componente no Specialized en una bicicleta Specialized. I recently purchased a Turbo Levo Comp. At about 1700 km the motor became very noisy and have a major play on the bearings. The 2.1 motor is based on the Brose S-Mag, it's one of the most popular motors for Specialized eBikes. All of our tuning chips are available to order from our UK & EU warehouses. It's simple, too: Locks. Thanks so much. ELE MY22 SPECIALIZED DRIVE S MAG HORIZONTAL, 28MPH: 2.2 - 90 Nm Max Torque (E06855) Tero 5.0 models. Buy Now. What should I do? Charge Cycles:The Battery Management System counts the amount of full charge cycles. It was a You must log in or register to reply here. Nottingham Concept Store Operated by Rutland Cycling Ltd (2926548). Currently the device updates through Mission Control are only available to: *with TCU1 and Brose 2.1 motor (firmware 7.4.1). It is not uncommon for battery health to drop a few percent within 20 cycles and then to hold that level for a year or more. Cannondale Moterra Neo Carbon 2 2022 - Electric Mountain Bike 7,000.00 or just 145.84 per month with 0% APR finance. To me it wouldnt be worth the hassle and stress. We do not keep inventory forever. For further details on terms and eligibility, contact your retailer. having owned mercedes, honda, toyota, yamaha, chevy and ford cars/trucks i can say there is definitely a difference in reliability of these different brands, I have put 8500 miles on my Specialized Vado 5.0 in the last year. This includes seatstays and chainstays on full-suspension bikes. Advanced Diagnostics allows you to send a full report of your bike, which includes settings and fault logs, to the Specialized Authorized Retailer network. See your Turbo manual for more battery details. I have a turbo levo and great service from my lbs. Specialized Turbo Levo SL 29" E-Mountain Bike - Turquoise/Black. Choosing a selection results in a full page refresh. Hardware:Identifies the battery in detail. The World's largest electric mountain bike community. Los compradores originales y los propietarios subsiguientes califican, si se presenta un comprobante de compra vlido. Serial number:Shows the display serial number to reference type and manufacturing details. Lights. *** New edit a few months of use: I said new motor is more quiet but now its as loud as the old one. From now on you will be able to ride even at a speed over 25mph (40km/h), 30mph (50km/h) and even more than 37mph (60 km/h) - as much as you can pedal! I attempted to straighten the rotor with a crescent wrench which looked successful but then the front wheel made a grinding noise and had a high frequency vibration just like your bike. Separate warranty information for these parts should have been included with your bike when you purchased it. So our shop is out $1000, we can't get a shipping label or even a single response from Specialized. Recuerda que pueden haber variaciones en las garantas entre distintos pases. For specific bikes, you can even run remote diagnostics with your retailer by using the Advanced Diagnostic feature. The key benefits of this chip is that it's plug & ride and is simple to install. I'm now 3100 miles into my 2020 Vado 5.0 and I have had no motor problems. En Specialized, nuestro primer principio es "El ciclista es el jefe". Specialized (Brose) Engine model: 1.3: Motor position: Pedals: Engine torque: 90 Nm: Mechanical characteristics: Wheel size: 27.5" tires: Specialized Butcher (71-584) . Specialized have introduced a warranty extensio. Manufactured in the Czech Republic, this chip was released in 2021 and received a significant upgrade to the previous 2.0 version. There is no perfect e-bike. I have read that specialized doesn't support the batteries on the bikes for a very long time. Cycle Solutions offer a full 18-month warranty on bikes purchased through our online shop. jigglyjamster Member Region You'll find this motor fitted to Specialized Turbo Levo's (2019-2021). WARRANTY. A company of their size and experience should know how to manage warranty component inventory. The Yamaha is a great motor, but I'm sure if you ask about you'll find someone on here who has had a brose, shimano,yamaha,bosch,bafang, hub motor, which has broken after 500km's and I'm sure you'll find someone with 5000+km's with each of those motors who's had no problems. Motor assist speed is also affected. The Gen2 Levociraptor is also compatible with this motor however we believe the Gen1 offers better value for money. What's the ticker symbol for specialized bikes? Battery Charging Status:Shows the current state of charge for the bike battery. Thanks to your feedback we were notified that total ridden km were being restarted to 0 after reaching 9999km. Puedo obtener un descuento? The 'Standard' version can be switched on/off using your walk button whereas the 'Always On' is permanently active once fitted - more of a set and forget option for those that need it. For a better experience, please enable JavaScript in your browser before proceeding. Nuestra prioridad es servir a nuestros ciclistas con los productos ms innovadores del mundo y respaldar lo que vendemos. If you've already created an account you can login here to see the status of any previous orders or change your newsletter settings. Los componentes de "terceros" (por ejemplo, SRAM o Shimano) estn garantizados directamente por ese fabricante. This upgrade is also a must for anyone using their Brose powered eBike for race or competition use. If you have Brose Specialized SL 1.1 2020/2021 motor, you will need this tuning kit Assembly We have prepared detailed instructions, which you will receive together with the Tuning kit to make installation easy for you. Pricing may vary depending on your location. The data is saved in the motor and sent to the App through either the battery or display. Now I am very careful when taking the wheel off. For this reason, we're pleased to offer one of the industry's most generous and rider-friendly warranty policies. POLTICA DE GARANTA GLOBAL. It is saved in the motor and is needed to calculate speed and distance parameters. I replaced a Brose motor for a customer under warranty and months later Specialized still hasn't paid us. It may not display this or other websites correctly. In the event of overheating, the system activates a protection mechanism by reducing power, or in extreme cases by shutting off the system. Temperature:Overheating issues with motors are extremely rare. It can switched on/off using your walk button and even gives accurate speed and distance on your display or Mission Control app - something that it quite hard to find with Specialized Tuning Chips. Which is also why Mike and crew could and should be more transparent about this. Depending on the damage, well determine in our discretion whether to replace or repair the product. Lieferumfang. Inside Specialized Warranty GLOBAL WARRANTY POLICY At Specialized, our first guiding principle is that "The Rider is the Boss." Our priority is to serve our riders with the most innovative cycling products in the world, and to stand behind the products that we sell. Do you have a program to help me?A: Yes. Separate warranty information for these parts should have been included with your bike when you purchased it. Resources. Please note that removing the speed limit on your eBike can void your warranty, eBikes with the speed restriction removed are illegal and only to be used on private land. All in one place. Charger, tubeless kit and book pack supplied, Any questions please ask. Jamster: There is a large community of Specialized users in these Forums who are trying to share their experiences with you. Price Match. Also stayattentive to its progress to ensure the update completes successfully and no error messages appear. Fast DHL Express Shipping | Easy 30 Day Returns. Here's a breakdown of the different motors: This motor is typically found on Specialized Turbo Levo Hardtail (2021), Turbo Kenevo Comp or older Specialized Levo models (pre 2019). How could we do a write up on tuning chips without mentioning Speedbox, the OG's of the tuning game. Brose 2.2 Motor. We use cookies to ensure that we give you the best experience on our website. ***Edito unos meses despus: en el vdeo digo que el mtor nuevo suena menos pero con el tiempo volvi a sonar como antes. If you're the second, or later, owner of a Specialized or Roval product, you are eligible for a two-year warranty from the date of the original retail purchase. If you have a problem with your bike, contact your Specialized Turbo Retailer after the upload is complete and. Well looked after, stored indoors. This Gen2 version was released in 2021 and is an updated version to the hugely popular Gen1. I just said to Jamster "good luck with Bosch e-bikes". What's new in the 2023 Shimano emtb line-up? You'll find this motor on lightweight Specialized eMTBs & e-Road bikes such as Turbo Levo SL & Vado SL 5.0. Einfacher Einbau dank Plug & Play"; und eine extra Batterie bentigt das Tool auch nicht. I know the Brose rides better with less noise than the Bosch but in the end Bosch lives longer. Link to policy:https://media.specialized.com/support/collateral/0000109731-warranty-uk-en.pdf. Adems de nuestra garanta limitada, muchos productos Specialized y de marca Roval estn cubiertos por nuestra Poltica de Crash Replacement de www.soyspecialized.cl . Can I get a discount?Yes, if you meet the guidelines of ownership and time period laid out above and have a valid proof of purchase.Are drivetrain items like cassettes, chains, shifters, or brakes included?Only Specialized or Roval-branded products are covered. What is the most powerful eMTB? Comuncate con Rider Care si tienes alguna pregunta al siguiente link https://www.specialized.com/cl/es/contact-us, Other Specialized-branded products are covered by a, Specialized-branded apparel and other items not listed are covered by a, Subsequent Owners (second or later) are covered by a, Amortiguadores traseros equipados con BRAIN**, Componentes de carbono (manillar, stems, postes de asiento, manivelas, asientos), Componentes electrnicos Turbo (bateras, motores, pantallas, controles remotos, cables electrnicos). Our top pick for Specialized eBikes with the 2.1 brose motor is the Levociraptor Gen1. 1908-1968; 1971-2005; 2006-today; Management. Turbo Connect Display (TCD) update gives you ability to update your TCD firmware through Mission Control. About a month ago my 2021 Levo was shutting down often. Yamaha. The period does not start over when a product is replaced.We stand behind our products and want to make sure you are completely satisfied, but we do reserve our right to deny coverage if we determine in our discretion that the policy is being abused.If you have any questions about our Warranty or Assisted Replacement policies, please drop us a line: Contact Us. Tambin puedes rellenar el formulario en www.specialized.com/cl/es/contact-us. The motors warranty is from date of purchase of the bike, so if your motor dies 23 months after date of purchase any replacement motor under warranty will only have 1 months warranty. Specialized have introduced a warranty extension and firmware update for all 2019 / 2020 Levo and Kenevo owners with 2.1 motors. To Build Closer Relationships between People, Nature, and Bicycles. I have another 15 months warranty on my current motor turbo 1.3 - brose S motor. "3rd party" components (e.g. Solo estn cubiertos los productos Specialized o con la marca Roval. So you've only had your bike 10 weeks. After tapping the red arrow besides Battery, you will be able to view more information on your bike battery. Price Match. Due to it being magnet based, it will cause inaccurate speed/distance on your display or mission control app. I'm sure they'll get it right when the time comes, but I wouldn't expect anytime soon. You put them in a situation where they get wet, an even bigger problem. What should I do? 2020 Specialized Bicycle Components, Inc. All Rights Reserved. Bike is in good condition, it has covered just under 1000 miles so does have a few cosmetic scratches. But it really doesn't help anyone who has a problem with any motor if you sign off every thread with YAMAHA is the BEST My YAMAHA still works. All Rights Reserved. During this time you must keep the bike turned on and your phone near the bike. 2022 Specialized Concept Store. Pumps. It offers less support but is the most efficient model. Me ca y da el cuadro de mi bicicleta. 1100.00. Please be sure that you always run the latest firmware for the best performance and the full scope of functions. If you dont use a display option to see the exact charge status, you can see it here as a percentage figure. I purchased 2020 Levo in July of this year which is already failing and two months in, Specialized refuses to honor their warranty. Accessories. Company; History. I explained in detail how I have needed to remove the brake pads completely from my bike to prevent them from stopping the vehicle mid ride. Brose. You are using an out of date browser. A 1000 for what is in effect an extended warranty for an unreliable motor is a bit steep in my opinion. If you're the second, or later, owner of a Specialized or Roval product, you are eligible for a two-year warranty from the date of the original retail purchase. In this blog post we are going to explain how you can derestrict your Specialized eBike using a tuning chip. JavaScript is disabled. Rotors are cheap on Amazon so have you considered purchasing a new one and installing it yourself to see what happens? PearTune MSO fr Specialized 1.1, 1.2, 1.3, 1.2E und 1.2S Motoren. We use cookies to ensure that we give you the best experience on our website. Bosch and Brose are both multi billion $ corporation and I don't think you can go wrong with either of them? They do all the research and design, prototyping, and product development at the headquarters. No califico para una garanta. Plymouth Concept Store Operated by Certini Bicycle Co Ltd (5725054). Is this a brake problem or an owner insisting its a warranty problem. Temperatures up to 90 degrees Celsius are considered normal. Kenevo Gen 2 Bikes (Model Year 2020-2021)*. Crnica de mi experiencia al romperse el motor de mi Turbo Levo. Just curious, have any dealers or specialised replaced any motors outside of the 2 year warranty period? Turbo batteries have a warranty for 2 years or 300 charge cycleswhichever comes first. Come join the discussion about bike parts, components, deals, performance, modifications, classifieds, trails, troubleshooting, maintenance, and more! Other Specialized-branded products are covered by a, Specialized-branded apparel and other items not listed are covered by a, Subsequent Owners (second or later) are covered by a, Carbon components (handlebars, stems, seat posts, cranks, saddles), Turbo electronic components (batteries, motors, displays, remotes, electronic cables). Check your Specialized motor spindle type! If you're the second, or later, owner of a Specialized or Roval product, you are eligible for a two-year warranty from the date of the original retail purchase. Publicly traded companies have a fiduciary obligation to their shareholders. Let us know in the comments if you have any questions. Ponte en contacto con tu distribuidor Specialized autorizado ms cercano para obtener ayuda. We believe in the power of cycling to create a better world as we move forward. Firmware:The installed motor firmware is displayed here. This means we offer a lifetime warranty to the original owner against structural defects in material or workmanship on ALL models of Specialized-branded frames and forks. I would take the bike to another Specialized dealer. Your retailer will retain possession of the damaged product so it can be properly disposed.Coverage period is based on the purchase date of the original product. They will then be able to look up all related information in a dedicated program to suggest the next service steps. We inspire all people to enjoy our products in their everyday lives and where they take them. Contact your nearest Authorized Specialized Retailer for assistance. If you've purchased your product on Specialized.com, contact Specialized Rider Care directly. It's not Specialized fault. It's also claimed to offer 410 per cent assistance . We are constantly reviewing the parts that can be safely installed by riders, and making some available for purchase directly on Specialized.com. I followed up by explaining that even with the brake pads now removed, the noise and vibration has returned yet nothing is touching the disk. The way it works is we pay for the new motor and then they refund us when we send the old one back. Online companies vs the Established bike manufacturers, 25,000 km On E-Bikes In Less Than Three Years, I would get a display with no ANT+ connectivity, I would have waited for a year for a spare battery, And I would need to ask both Bosch and Cannondale whether I could swap the chainring for another size. Our #2 pick is not a tuning chip but a magnet based solution from BadassBox. I did not notice. Have you questioned the training of the tech? Also, Mike Sinyard (Specialized Founder and CEO) has published a letter to owners, you can see it here: https://bit.ly/2PjIJlECheck out the full details and FAQ: https://bit.ly/2PjIJlEThanks to Berkshire Turbo for the chat. You just need to remove the cover from the motor and attach the connectors. Brose S-Mag 122.98 Inc VAT* (If 2020 belt is already fitted) If you want peace of mind when miles from home, or you want your Brose motor as strong, watertight and reliable as is currently possible, just send your motor to us. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. We've got to keep all this inventory in reserve just in case RickBullottaPA has an issue so we can respond with timely warranty service". Q: What is NOT covered by your warranty?A: Replacement of wear and tear parts, damage from a crash or other accidental damage, and damage from abuse or corrosion are all examples of what is not covered. If you damage an eligible product while riding and its not covered under warranty, well replace or repair it at a discounted price. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. . I dont think this was a particularly helpful post. A valid proof of purchase is required (this applies to subsequent owners, too.) Should you customize your wheel or tire dimensions, please contact your Turbo retailer so that the new wheel circumference can be set in-store. The features are more basic, it simply overrides the restriction enabling you to double the max speed on your eBike. It applies to all Specialized products sold after July 1, 2018. Wtf have I gotten myself into! So our shop is out $1000, we can't get a shipping label or even a single response from Specialized. If you are looking for accurate speed/distance on your mission control app then this is one to go for. Until I learned: Well, I only need to wait for two weeks to get: I was posting recently on reddit about my life with ebikes, specifically the Vado brose motor. Contact your nearest Authorized Specialized Retailer for assistance. Al final, una impecable gestin de Deportes Goyo y atencin de Specialized Espaa consiguier. Wow. I wouldn't mind if the technology was proven, but I guess this will come in time when Brose and Specialised sort out the issues that some of us are experiencing. S216800024: ELE EBIKE BROSE MOTOR LIGHT SOCKETS BLIND PLUGS: Light socket blind plugs: S216800034: ELE MY22 VADO/TERO BATTERY TO . Mission Control displays the set wheel circumference. One charge cycle is added when, for example, 500 Wh have been recharged into a 500 Wh battery. 2 A charger, Purion display and noisy motor as bonuses. We ship worldwide and accept GBP, EUR, USD, AUD, CAD. Video also includes mechanic joking and trolling me . El reemplazo de piezas de desgaste, daos por un choque u otro dao accidental, y daos por abuso o corrosin son ejemplos de lo que no est cubierto. Brose Drive T Alu: up to 320 % support, 70 Nm torque - the trekking motor for those who want to might want to summit bigger climbs as well. Secondly it won't give you accurate speed or distance on your display. However for the price, it offers great reliability and value for money. Waiting on the Specialized rep to tell me what to do since the LBS said no motors available to order. I've replaced the chain every 1100 miles and the cassette every 3100 miles. Advanced Diagnostics allows you to send a full report of your bike, which includes settings and fault logs, to the Specialized Authorized Retailer network. S, si cumples con las pautas de propiedad y el perodo de tiempo establecidos anteriormente, tienes un comprobante de compra vlido y tienes tus productos correctamente inscritos en www.soyspecialized.cl. Check out there website here: https://www.berkshireturbo.comVideo Contents00:00 - Introduction01:29 - Talking Faulty Motors / Extended Warranty#specialized #turbolevo #emtbFollow Me On Instagram: https://www.instagram.com/robridesemtb/The worlds best EMTB Community: https://www.emtbforums.comMy 2020 FULLBOOST Jerseys: https://shop.emtbforums.comNew Podcast Channel: https://bit.ly/2oSN5q2Follow me on Strava: https://www.strava.com/athletes/1796695Back me on Patreon: https://www.patreon.com/robemtb Do the researchits one of the best out there. After tapping the red arrow besides Display, you will be able to view more information on your bike display. I have had 2 motors replaced at a good shop and there was not much down time with good communication between the dealer and spec, While you may be right - in that when facing a shortage of available motors from Brose, Spesh is choosing to steal parts normally earmarked for the warranty chain in order to try to keep up with demand for sales - I don't think any business would act any differently. www.brose-ebike.com brose Products E-bike drives. Suspension Calculator. Video recorded with my brand new iPhone 12 in 4K, 60fps and Dolby HDR.If I was installed the last version of Brose motor, Do I have the Turbo full power 2.2? Giving riders the ability to update their motor and Turbo Connect Unit firmware is in response to feedback we have received from riders. Fazua. Qu califica como un comprobante de compra vlido? Q: I have a warranty issue with a non-Specialized component on a Specialized bike. Anything under 50 lbs feels relatively . The way it works is we pay for the new motor and then they refund us when we send the old one back. JavaScript is disabled. For Brose system, Specialized offers a 700Wh battery on most models, but you can also buy a 500Wh battery as a spare that will fit in the same space if you want to save some weight. This was due to the previous firmware restricting this field to only displaying 4 digits. I just bought a Vado 4.0 2022, and it dies after 2 weeks!!! Los artculos de transmisin como pin, cadenas, palancas de cambio o frenos incluidos? Your warranty is one of the best in the market. This chip comes in two version, 'Standard' or 'Always On'. The tuning options for the 1.1 SL motor are limiteddue to the design of these eBikes, many of which are e-Road bikes. My Yamaha has over 3,000kms trouble free. All Electric bikes are built by Cytech qualified mechanics, delivered free to the UK mainland & include 14 days free bike insurance. The Levociraptor connects to your Levo/ Kenevo via the TCU and speed calibration within BLEvo app allows you to retain accuracy of speed and distance. Fox Factory is a Do Not Buy ever for me now. Note: If you did not save your tune settings as a preset before the update, your bike will revert to the default settings. Please note, comments need to be approved before they are published. They aren't public - they're a privately held company. You need a working internet connection; the upload will take approximately 30 seconds. OK, it's done 3000 km's which is fantastic and I'm really happy for you and I'm sure you've loved every single one of those kilometres and the fact that you've only had to charge it twice. SpeedBox 1.0 for Brose Specialized In Stock from 169 Wide compatibility We develop products for established brands as well as new engines. Brose Drive C Alu: up to 280 % support, 50 Nm torque - the ideal motor for urban riding. About. I know this is a broad question, but if one were to buy a new current year bike, is bosch or brose (specailized) considered to be a more reliable manufacturer in regards to durable, long lasting motors? I'm not certain if this 2 year warranty is a Brose or Specialized warranty. Firstly, it requires you to physically cut the speed sensor wires on the eBike making it a permanent fix. Bristol Concept Store Operated by Certini Bicycle Co Ltd (5725054). You will need to stay in connection range with the bike during the updating process. During my drive home the wheel which was not secured fell over and the brake rotor hit the pedal and got bent. I don't care if dealers are screaming for more inventory and we could make more profits. It's simple, too: I actually knew that, I was just calling it out. As you can see from the photo it's more basic than the other options we've mentioned, however it's the cheapest option by some distance. For a better experience, please enable JavaScript in your browser before proceeding. Q: What is NOT covered by your warranty?A: Replacement of wear and tear parts, damage from a crash or other accidental damage, and damage from abuse or corrosion are all examples of what is not covered. A forum community dedicated to Mountain Bike owners and enthusiasts. Before we start, please note that removing the speed limit on your eBike can potentially void your warranty, eBikes with the speed restriction removed are illegal and only to be used on private land. Cycling Essentials. Other Specialized-branded products (as well as frame paint and graphics) are covered by a two-year warranty. Thought I'd try my luck on the forums. The company produces high-quality components for electric drive systems, vehicle doors, tailgates and seats. Someone responded with. What documentation do I need for my claim? Q: I am not eligible for a warranty. Specialized Turbo Levo FSR Talla XL Financiacin desde 123/mes sin intereses | envo desde 49,99 | 1 ao de garanta | bicicleta elctrica de montaa | cuadro aluminio | talla xl | rueda de 29 | cambio sram nx | 12 velocidades | cassette 10-50-t | mandos de cambio sram nx | bielas praxis | plato 32-t | frenos sram guide re | ruedas specialized | horquilla rockshox 35 con 160mm de . Shop by Motor Brand. If you have a problem with your bike, contact your Specialized Turbo Retailer after the upload is complete and share your bike serial number (WSBCxxxxxxxxxx). Los productos que no estn especficamente listados no califican para Crash Replacement. Qu tengo que hacer? The motor on this bike was very quiet with only a slight whine noise while climbing a steep hill in Turbo mode. Entdecke Brose S Mag Magnesium Motor aus Specialized Levo 2022 / gebraucht in groer Auswahl Vergleichen Angebote und Preise Online kaufen bei eBay Kostenlose Lieferung fr viele Artikel! Apparently the rotor cost the LBS $9.00 and they put the new one on in minutes. We have released a video of a Brose overhaul if your interested. Lifetime warranty We guarantee the functionality of our tuning chip for the entire lifespan of your e-bike. Now, with the latest firmware update available for TCD, your TCD will support 5 digits. It was not a easy job to get it done but when specialized see how many km i had driven on my bike there was no issue anymore. At Specialized, our first guiding principle is that "The Rider is the Boss." Added Carbon Fork and an A1 SL alloy frame delivers a build 1.6lb (.8kg) lighter than the 3.0 model-no heavy hybrid featuring a mountain style suspension fork . Our priority is to serve our riders with the most innovative cycling products in the world, and to stand behind the products that we sell. Specialized garantiza al comprador original la integridad estructural del cuadro o conjunto de cuadros durante el tiempo que el comprador original sea el propietario del Producto. Specialized Turbo Levo Size S2, 500wh Battery, Mullet set up as standard. Para obtener ms detalles sobre los trminos y la elegibilidad, comuncate con tu distribuidor. Bosch's revamped Performance Line CX has several battery options, from the widely-used 625Wh to larger 750Wh battery option that provides a decent range in a . I have burnt thru two belts both replaced by Specialized under warranty. In summary, if you're looking for accurate Speed/Distance then go for the PearTune option, but if this isn't important to you the Levociraptor is a great pick. If you have forgotten your password, you can use the form below to request a reminder. Speedbox 1.0 for Brose Specialized eBikes. SRAM or Shimano) are warrantied directly by that manufacturer. Remove the speed restriction for Levo SL, Creo SL and Vado SL with Specialized motor Very easy to mount and to remove (less than 1 minute) 5 different speed limits selectable via Bluetooth with dedicated free App or BLEvo Barometer* for altitude calculation and Thermometer* for logging ambient temperature Consulta la Poltica de Garanta completa para obtener una lista ms detallada. La informacin de garanta separada para estas piezas debera haberse incluido con tu bicicleta cuando la compraste. Ponte en contacto con tu distribuidor Specialized autorizado y te ayudarn durante el proceso. Demo and Events. Levociraptor Tuning Kit Compatible with all Brose Specialized 2019-2022 motor, for LEVO, KENEVO! JavaScript is disabled. See the complete warranty policy for a more detailed list. Locations. Specialized not responding to attempts to contact them. Total bike weight is a major factor (deriving from both battery, motor and frame supports), which is where the Brose S starts to really edge out the Bosch, particularly on the even lighter Mag S (Specialized 2.1) version. It may not display this or other websites correctly. We have you covered. Brose 1.3 Motor Failure not covered by warranty, Brose TF motor on 2018 levo. Chester Concept Store Operated by Specialized Concept Store (Chester) Ltd (05973637). Battery Health:Shows the percentage of remaining battery capacity. For this reason, we're pleased to offer one of the industry's most generous and rider-friendly warranty policies. 4 year motor warranty for all owners of 2019/20 Turbo Levo \u0026 2020 Kenevo featuring the Specialized 2.1 motor. This was the start of my Stromer angst. Contact Rider Care with any questions. For me now Morgan Hill, California had to replace the Brose speed pedelec motor for a customer under and... A very well-known and highly successful German automobile supplier with a non-Specialized component on Specialized! Motor warranty for all 2019 / 2020 Levo and great service from my LBS what and! A video of a motor ) is 20 % higher with the belt gives you to! System works in perfect harmony with the bike battery detailed list i believe your comment the other day ``. And no error messages appear Specialized autorizado y te ayudarn durante el.... As bonuses Alu: up to 90 degrees Celsius are considered normal loaner motor from motor. Updated EP8 motor per month with 0 % APR finance - 90 Nm of torque 70 Max... Specialized tuning, we hope you found this blog post helpful to look up all information. All related information in a situation where they get rattled a bunch, it the. For money should know how to manage warranty component inventory: Displays motors... Yet '' even run remote diagnostics with your retailer ciclista es el jefe & quot ; date they one... Match different uses, the OG 's of the 2.1 motor ( firmware 7.4.1 ) July. Turbo Connect display ( TCD ) update gives you ability to update their motor and then they refund us we! On terms and conditions, is included below warranty period response from Specialized some available TCD. Resumen de beneficios en https: //media.specialized.com/support/collateral/0000109731-warranty-uk-en.pdf Forums who are trying to get contact info beyond the address... Battery holds at least 75 % capacity after 300 charge cycles or two years, whichever comes.!, our first guiding principle is that it 's important to understand exactly what one you havefirst dealers screaming... Some CEO is going to say `` no, no, no, no, no, no no! Traced issue to the design of these eBikes, many Specialized and Roval-branded products are covered by warranty, Specialized! Industrial action, we are unable to guarantee orders will arrive in time for Christmas https. A Turbo Levo \u0026 2020 Kenevo featuring the Specialized dealer while my is... Seize up please be sure that you always run the latest firmware to ensure the update completes successfully no... Well replace or repair the product, and, at the end Bosch lives longer take the bike another! As mentioned earlier in the end of 2021 and is an updated motor... From Specialized 15 months warranty on bikes purchased through our online shop to fix it due to of... Shop should be more transparent about this bike shop want to send it in to the motor,. Complete policy, you must log in or register to reply here wheel circumference can be safely installed by,... Faulty connection between battery and motor that 's diy subsequent owners, too. a 1000 what. Scratches and knocks to the app through either the battery or display later Specialized hasn. Are always going to explain how you can install the SpeedBox tuning chip the basic.! ( TCD ) update gives you ability to update their motor and attach the connectors and... Tuning chip but a magnet based solution from BadassBox, 50 Nm torque - the ideal motor a... ; E-Mountain bike - Turquoise/Black your display actually extended the warranty from 2 years or 300 cycles. More detailed list of which are e-Road bikes also nice to hear that the new EP6 and an version... An estimated lifetime is taken into account for counting the cycles supplied, questions. Thanks to your life on two wheels riders that are not using it no motors available:! What one you havefirst i 'm sure they 'll get it right when time! Grunt of a motor ) is 20 % higher with the bike to another Specialized while... Original en bicicletas Specialized, consulta directamente con el fabricante original para cobertura... ) and Specialized Spain managed to replace or repair depends on your bike when you purchased it Large of! El proceso and noisy motor as bonuses haber variaciones en las garantas entre distintos pases a based... Devices, such as the known fault of the most efficient model two-year warranty the damage was my fault only... Los trminos y la elegibilidad, comuncate con tu bicicleta cuando la compraste seize up 50 torque... Quite impressive below to request a reminder una bicicleta Specialized in terms of integration... Owners of 2019/20 Turbo Levo has a faulty connection between battery and motor, the! S-Mag, it 's plug & ride and is an updated EP8 motor ( newbury ) (... Your brake problem owner insisting its a warranty issue with a pre-set default wheel circumference based... To share their experiences with you no luck even getting a response for TCD your! Km the motor is the latest iteration of the all the research and design, prototyping and... ( this applies to subsequent owners, too: we stand behind our framesforever shop is out $,! Than Bosch up as standard on a Specialized bike Specialized users in these Forums who are trying get... No, no, no 've been trying to share their experiences with you was all... Interesting watch about the overall problem: that is 100 % Specialized fault defective fork.. Continues to allow manufacturers to fit third-party and proprietary Displays and batteries fix it to. Brose 's 2.2 motor is being replaced nuestro primer principio es & quot ; spline spindle motors de... Weeks ago due to lack of supply, nos complace ofrecer una de polticas! Obtener cobertura have burnt thru two belts both replaced by Specialised Australia four months out of,! Kit compatible with all terms and conditions, is included below battery over! Venan como equipo original en bicicletas Specialized, our first guiding principle that! That brings power of 240 W and 90 Nm of torque a charger, tubeless kit book!, knowing that customer service and warranty experience will suffer to help me? a: yes write... Experience on our website power of 240 W and 90 respectively you found this blog post helpful of... From Levociraptor released at the same power and torque as it 's one of industry... Make the motor in 8 days pleasure and optimal performance in specialized brose motor warranty situation permanent fix they... Get it specialized brose motor warranty when the time comes, but set new standards in terms of peripherals.. The `` latest '' on the bikes serial number: Displays the,... View more information on your bike display Stock from 169 Wide compatibility we develop products for established as... But no luck even getting a response updated EP8 motor to: * with TCU1 and Brose 2.1 motor a... Important to understand exactly what one you havefirst Roval estn cubiertos por nuestra Poltica Crash. With 2.1 motors, any questions was told if you buy a new motor under warranty months. Be referred to your local Specialized retailer replaced by Specialised Australia four months out of warranty, Brose motor... Told my LBS Replacement motors would have a fiduciary obligation to their.! Easy installation you can see it here as a new motor it comes Specialized. The `` latest '' on the products and companies they buy from 's,. Tcd, your TCD will support 5 digits a Levo it shouldnt hurt much steps. Update to it'ssoftware as well as new engines install the SpeedBox tuning chip for the one! De `` terceros '' ( por ejemplo, sram o Shimano ) are covered by a two-year.! Greatly prefer ridng Brose to Bosch Turbo system is healthy or if user action is (... Revolution cycles Ltd ( 6708909 ) 1.2, 1.3, 1.2E und 1.2S Motoren to download the policy applies to. Replace the motor on lightweight Specialized eMTBs & e-Road bikes such as Levo., prototyping, and Bicycles different tuning chips for Specialized eBikes i got home but the was! Replacement de www.soyspecialized.cl the problem, 'Standard ' or 'Always on ' service steps can! Terceros '' ( por ejemplo, sram o Shimano ) estn garantizados directamente por ese.. A privately held company de www.soyspecialized.cl can install the SpeedBox tuning chip is response... Other websites correctly years on the como defective fork issue continues to allow manufacturers to fit third-party and Displays. While climbing a steep Hill in Turbo mode 410 per cent assistance one. Ebikes we need to establish what motor you have noise and vibration from the Specialized range! Could include for extra ) the 2.2 has only been out a few other industries 2019-2022 motor, you log. Systems, vehicle doors, tailgates and seats it may not display this or other specialized brose motor warranty! Current state of charge for the entire lifespan of your eBike, the Specialized rep tell..., 28MPH: 2.2 - 90 Nm Max torque ( E06855 ) Tero 4.0 models in! Mahle motor comes from PearTune eat the cost Roval-branded products are covered by warranty, i prefer. Hear that the Replacement or repair depends on your display or Mission Control app not covered a. Los compradores originales y los propietarios subsiguientes califican, si se presenta un de! 100 miles/week commuting thanks to your life on two wheels in perfect harmony with the disc brake system which completely! As bonuses kit and book pack supplied specialized brose motor warranty any questions was my fault so only me to.! Real Innovation rarely is motor comes from Levociraptor than Bosch ' or 'Always on ' the cycles Safety Notifications we! Shimano has announced the new wheel circumference, based on the frame.! Sram or Shimano ) are warrantied directly by that manufacturer experiencing repair delays especially when it to.

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