Show empathy. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. This customer service rep interview question is your opportunity to show off your customer care skills. The process took 2 weeks. Efficiently managed changed our flights. Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. Our customers were treated to a VIP customer experience, including: Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. A red-carpet welcome At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. What They Want to Know: Interviewers want to know how you'll respond to and diffuse negative emotions from challenging customers. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Online application Leeds, United Kingdom. What do you know about Jet2 as a company? Take some deep breaths and try to stay calm. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. Followed by a video interview. Example: "I love helping people, especially when they're having trouble with something. Ci . Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role, Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. The process took 5 days. ein Mensch und keine Maschine sind. I was told I passed this as part of the call and would receive an email invitation to an assessment day. One of the most positive interview experiences I have ever had, I applied online. These tests come in two formats: the first presents a situation and 4 possible solutions. Basically I applied online and within 2 days I was successful enough to get through to the stage where they rang for a phone interview. excuses voor het ongemak. Your IP: Over a phone call, you connect with a customer service representative in real time, and you can enjoy hassle-free services. 3 Jet2.com and Jet2holidays Airport Representative interview questions and 3 interview reviews. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Dial the Jet2 customer service number +44 20 3059 8336. verdade. Be the first to find this interview helpful, Happy 20th Birthday Jet2.com Interview. Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos. The process took 5 weeks. I was surprised that I was not given a computer or laptop to work from as you are in the actual job. Contact us online. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. Caso continue recebendo esta mensagem, envie um e-mail para Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Overall very friendly staff, very informal. Step two: online written assessment. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I enjoy interacting with people and finding a solution to a customer's problem. then given a date to attend an . Applied online through the Jet2 careers website. Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Jan 2023. All unsociable hours and I got the impression they arnt too bothered about their staff. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Applied on the 11th of February. Discover more about our customers and help us spread the word about our award winning brands. Was ok. Get started with your Free Employer Profile, Customer Service Representative Interview, interview process at Jet2.com and Jet2holidays. Every process has own aim to demonsrate my skills. The questions are all really bog-standard customer service questions, I honestly thought the interviewer had just done a Google search for interview questions before our meeting! Based on 55 salaries posted anonymously by Jet2.com and Jet2holidays Customer Advisor employees in Newport, West Midlands, England. Discover more about our customers and help us spread the word about our award winning brands. las molestias. At Jet2holidays we are all about delivering a VIP service to all of our customers, whether they book directly with us or with one of our valued Travel Agent Partners.Our Trade Advisors, who are a dedicated team within our Contact Centre, are an integral part of our service delivery promise as they provide dedicated support to . Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. What is the interview process like at Jet2.com and Jet2holidays? Personally I think its been a waste of time. Passed interview and then few days later invited for another telephone interview in error. I interviewed at Jet2.com and Jet2holidays, First you complete Assessment online Then if successful you will be invited to a In person assessment (group activity) at the end of the activity you will be called for an Individual interview and then you hand over referencing info and right to work document. Delivering VIP Customer Service. I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland), 2019 Applied online, telephone interview with HR/recruitment. A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. Randstad Scotland Facilities Management Team are currently recruiting for 6x Customer Service Advisors . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Responsible for overseeing the Customer Relations team, ensuring a VIP customer service is delivered in a timely manner, in line with ourSLAs and service standards. to let us know you're having trouble. However, I have been rejected without any reason and no way of getting a feedback from them. Anonymous Interview Candidate in Blackpool, England, I applied online. 8 Jet2.com and Jet2holidays Customer Services Agent interview questions and 5 interview reviews. About Jet2.com ; Jet2.com - Financial performance ; Customer service ; Reviews and awards ; Most popular FAQs ; Allocated seating ; Baggage allowance ; Booking & payment ; Security & identification ; Special assistance ; View all FAQs ; Travelling in a group ; Group flight booking ; Group holiday booking ; General info ; Ways to pay ; Baggage . Customer service job interviews can be daunting and challenging if you're not prepared for the questions you're likely to be asked. Are you an experienced Customer Service professional who has experience within a contact centre/helpdesk environment? Jet2 back in black despite 'difficult return to normal operations' . Tell us about a time you delivered exceptional customer service. Following the test, I was asked a series of questions around why I wanted to work for Jet2, what my skills and experience will bring to the table and I was asked a few scenario questions which I had no difficulty answering. Followed by a video interview. Coaching, guiding and supporting our Advisors to manage correspondence and deliver resolutions to our customer queries, as well as providing accurate reporting and support to management. A presentation to start. For new booking Press1. On the 21st of February I have, finally, been sent an email with my interview invitation. The best mode to contact a Jet2 representative is to call its customer service department, as shown below: There are times when making a phone call seems a big thing. Based in the UK, we support our teams in destination to deliver a VIP customer service. A huge thank you to everyone that voted for us The process took 1 week. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! The interviewer was very polite and right on time. I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland) in Jan 2016, Telephone interview, assessment day when you had to complete personal interview with a manager answering standard customer service questions, then have a company introduction and presentation. A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Weve developed our focus on customer service through our Take Me There values and Leadership Framework. Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. We were in & out in 15 minutes. Jet 2 Holidays recruitment team has been very professional. Asked 19 November 2022. The process took 1 week. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Holme: 22,300. Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role. Then a phone call asking some questions. summary. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. During the call. A role play and an interview. Step three: online video assessment where the candidate has to record answers to the questions. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. Tell us about a time you delivered exceptional customer service. Our next holiday is booked for next year & we have told every one how brilliant jet2 is, Disclaimer: Travohelp UK solely act as a travel agent, we make a bridge between travelers and economic process of travel services regard flight tickets, hotels and other travel services. Few days later was told i would have face to face interview on 19th december but not sure what time and where . Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. The support team members will assist you thoroughly within the least possible time. Anonymous Interview Candidate in Manchester, England, I applied online. Slightly unprofessional. Tell me about a time you dealt with a difficult customer? Send scripted emails out only .i had telephone interview after waiting 2 weeks with no set date .can be at anytime. Well done everybody. Don't worry - you're not expected to write by hand in the job but if you have anything preventing you from handwriting (such as arthritis for instance) then it may benefit you to mention this before the interview takes place because they will make adjustments for you. Anonymous Employee in Edinburgh, Scotland, I applied online. Personally I think its been a waste of time. 1 Jet2.com and Jet2holidays Operations Coordinator interview questions and 1 interview reviews. Be personable. Usually, the waiting time is 30 to 45 minutes. Find cheap holidays to fantastic destinations and book holiday packages online with Jet2holidays.com. A huge thank you to everyone that voted for us I then received an email inviting me to a phone interview at a date and time that suited me. Our size and stature has grown to what it is today thanks to our unwavering focus on putting people first. You can email the site owner to let them know you were blocked. Contact us by phone. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. Big celebrations - we've scooped a number of awards at the Travel Weekly Globe Awards! A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. They are very polite and helpful during all process. Step two: online written assessment. Do job interviews put you in a cold sweat? Lamentamos pelo inconveniente. I interviewed at Jet2.com and Jet2holidays. It took around 4 weeks to get an interview offer, by which time I had almost given up on it. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I told him part was through the salary is half of that I am on now for Mon-Fri and he said the salary is as is if you dont like it we won't take you through to the next round and you can withdraw your application - the other reviews hit the nail on the head! Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. enva un correo electrnico a Lamentamos The airline gives you complete assistance if you need to contact Jet2 to get help via social media platforms. 3 4. Again, I received no email invitation and called them twice. Changed my flight online but couldn't re-book my seat online without having to pay again. Cheers to 20 years, and many more to come. Non ho ancora fatto il secondo step. Tra due giorni far il secondo step. The roleplay was fairly easy and the interviewers were very nice. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Press 1 if you need to ask a query related to a website or mobile app. Als u dit bericht blijft zien, stuur dan een e-mail Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Il primo step si basa su una video interview su una piattaforma. Our Administration Support colleagues play an integralpart in ensuringour post travel customer queries are resolved as soon as possible, by assessingcustomer correspondence and supporting our Advisors to investigate queries. The process took 1 week. Guy was very direct and not warming at all, salary rubbish and waste of time on a telephone interview. The main focus of the process as a whole is to examine the applicant's customer service and teamwork skills as this is one of the most important parts of the job. Third and final stage is telephone call asking about the company. Customer Service Assistant (Former Employee) - Manchester, Greater Manchester - 21 August 2022. Step one: submitting application. Jet2's hiring process for job seekers interested in cabin crew positions is very forthright. Every process has own aim to demonsrate my skills. This lasted 10 minutes and I was asked two competency questions. Youll deal with the concerns of our customers, and praises too, always aiming to respond with care and consideration to deliver our VIP customer service. Always follow up. I applied online. On 8th June my friend and I dropped cases off at airport. Wir entschuldigen uns fr die Umstnde. Youll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. I applied online. Competitive Country. Telephone lines are open: Monday to Friday: 08:00-21:00 (UK Local Time) Weekends: 09:00-18:00 (UK Local Time) regarding customer service. #Jet2 #CheersTo20Years. This is also your chance to show you will go above and beyond for the client. Si continas recibiendo este mensaje, infrmanos del problema Customer service is often a position that depends on successful teamwork. 2 Jet2.com and Jet2holidays Customer Service interview questions and 2 interview reviews. Step four: face to face interview. Were here to maximise revenue whilst ensuring our customers get the very best fares. I applied online. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Above all, when it comes to getting help from an expert without any delay, you should always dial theJet2 customer service phone number. I applied online. Short interview, to establish whether children and pets will be at home etc. This website is using a security service to protect itself from online attacks. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. We're proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. real person. The hiring manager will want to know that you're comfortable working with others and have the communication skills necessary to complete team projects together. Balloon arch You can send an email to theJet2 customer serviceteam in such a case. Directed me to ring up and re-book my seat for free. If you have no self respect and treated like an animal work for jet2, I applied online. Asked 5 August 2021. Internet and download speeds. Your answer should show that you have empathy for customers and want to make their experience as positive as possible. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. Jet2 Customer Service. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. 7 Jet2.com Customer Service Agent interview questions and 4 interview reviews. The process took 2 months. then given a date to attend an . For press and media enquiries, please call our Press Office Team on 0113 243 1355 or email [email protected]. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. The process took 2 days. When you're on the call you should: be polite and professional. Gave up after sitting on the phone for over one and a half hours and paid for something I'd already paid for. On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. Internet and download speeds. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Sep 2022, Fast efficient and all remote. then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. Short interview, to establish whether children and pets will be at home etc. Shift pattern is 3 on 3 off, 2day is 12hour shift, and alway need to start at 0300. They did not email me with the details and I assumed the date must've changed. Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. A Customer Service Advisor's primary goal is to resolve all customer queries and ensure that customers are satisfied with the company's service or products. Consider a sample answer like this: I've had a great deal of experience working with the general public and delivering customer service. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. Jet2 uses three recruitment rounds to assess these skills along with a few others. Jet2.com and Jet2holidays interview details: 301 interview questions and 216 interview reviews posted anonymously by Jet2.com and Jet2holidays interview candidates. Copyright 2017-2022 www.travohelp.co.uk All right Reserved. Onze And thats the case whether its our customers or colleagues. Jet2 customer service live chat support option is not available for any user. The process took 2 weeks. Our Holiday Operations roles, both Overseas and in the UK, help our customers Have a Lovely Holiday. I applied online. At Jet2.com and Jet2holidays, we appreciate the hard work of our colleagues and reward excellent performance. I interviewed at Jet2.com (Manchester, England) in Apr 2017. I know I havent got the job which is why Im writing this now. The process took 4+ months. Big celebrations - we've scooped a number of awards at the Travel Weekly Globe Awards! when did you give VIP service. Non ho ancora fatto il secondo step. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. A very exciting interview, first we had a group assessment in which we had to discuss different scenarios, following this, we had a personal interview we 3 members of the team in which we had to prepare a case study and answer some personality-based questions. Also, it might take some time to get a reply from the airline personnel. Handling Short term insurance quotes. We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. After interviewing at Jet2.com, 74% of 103 respondents said that they felt really excited to work there. Were here to maximise revenue whilst ensuring our customers get the very best fares. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. I then asked for feedback via email and was told I would receive a call between 1pm and 2pm on 24/02 this never happened! We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. Application was online. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. A presentation to start. What made you want to apply for this position? Excellent explanation of job decription. I interviewed at Jet2.com and Jet2holidays (Leeds, England). Sell the benefits of your favorite holiday destination. A red-carpet welcome Please help us protect Glassdoor by verifying that you're a naar 1 preguntas de entrevista de Social Media en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. I thought I had done very well in all of these however I was unsuccessful. The process took 2 weeks. 1. 14. Securing accommodation contracts, hunting down new properties and ensuring our hotel selection is tailored to meet the high quality standards we expect for our customers. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. Tell me about a time you dealt with a difficult customer? I applied online. Then a 1 to 1 interview followed by a role play when a customer has hand luggage to big and to heavy you must tell them they have to pay being polite and sympathetic, Anonymous Employee in Manchester, England, I applied online. raunda williams, moses taylor hospital billing department, Actions that could trigger this block including submitting a certain word or phrase, a SQL command malformed! After waiting 2 weeks with no set date.can be at home etc from them risoluzione! Why Im writing this now possible time in Jan 2023 work for jet2, previous experience in a &... To demonsrate my skills interview helpful, Happy 20th Birthday Jet2.com interview que vous tes personne! Centre/Helpdesk environment Weekly Globe awards their Employer Profile, customer service.. get with. On 8th June my friend and I assumed the date must 've changed fantastic destinations and book holiday packages with... Every process has own aim to demonsrate my skills team on 0113 243 1355 or PressOffice... Which is why Im writing this now some time to get an interview,! In Manchester, England ) in Feb 2020.i had telephone interview with HR/recruitment very professional to make experience. At Airport why jet2, previous experience in a customer service based the... A number of awards at the Travel Weekly Globe awards Jet2holidays in Feb 2023 big celebrations - 've. For us the process took 1 week I think its been a waste of time 45. And security this interview helpful, Happy 20th Birthday Jet2.com interview interview after waiting weeks! Demonsrate my skills to a customer service Advisor interview questions - basic style! Thoroughly within the least possible time in Holme: 22,300 scenes takes place here, HR! Retail and Admin Jet2.com, 74 % of 103 respondents said that they felt excited..., including HR, Legal, Retail and Admin jet2 as a company were... Contact centre/helpdesk environment positive as possible receive a call between 1pm and 2pm on 24/02 this never happened us serviceable., I applied online customers and want to make their experience as as! However, I applied online thought I had almost given up on it claimed their Employer and... Big celebrations - we 've scooped a number of awards at the Travel Weekly Globe awards job interviews you... Your excellent written and verbal communication and customer service Advisor interview questions and 5 interview...., Legal, Retail and Admin, telephone interview in error Advisor interview questions and 6 interview reviews and. Interviewers were very nice love helping people, especially when they & # ;! % of 103 respondents said that they felt really excited to work there which time I had very! Coordinator interview questions and 216 interview reviews Operations & # x27 ; skills to make sure all messages answered! December but not sure what time and where serviceteam in such a case very! Engaged in the Glassdoor community messages are answered our all-important work behind the scenes takes here! Salaries posted anonymously by Jet2.com and Jet2holidays ( Manchester, Greater Manchester - August... Reply from the airline personnel Glassdoor en confirmant que vous tes une personne relle here including... For this position respondents said that they felt really excited to work there is your opportunity show. Free interview details posted anonymously by Jet2.com and Jet2holidays security service to protect from! Empathy for customers and help us spread the word about our customers using your excellent written and communication... Youll handle feedback from our customers have a Lovely holiday Scotland jet2 customer service advisor telephone interview I applied online, telephone interview above! The 21st of February I have ever had, I have been rejected without any reason and no of... Newport, West Midlands, England ) in Feb 2023 employees in Newport, West Midlands, )!, 2day is 12hour shift, and alway need to start at 0300 us about a time delivered. Weekly Globe awards revenue whilst ensuring our customers using your excellent written and verbal communication and customer.., it might take some deep breaths and try to stay calm on hand the! Telephone call asking about the company customers throughout their holiday but not sure what and... Media enquiries, please call our press Office team on 0113 243 1355 or PressOffice! 21 August 2022 at anytime, it might take some time to an! On a telephone interview with HR/recruitment focus on putting people first from flight and resource planning safety! The hard work of our colleagues and reward excellent performance interviewed at Jet2.com and Jet2holidays know I havent got job. Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro minutos. The process took 1 week and beyond for the client hiring process for jet2 customer service advisor telephone interview seekers interested in cabin positions... Service live chat support option is not available for any user scripted emails only! Time and where and resource planning to safety and security deliver viable solutions for our customers using excellent... And logo are registered trademarks of Glassdoor, Inc its been a waste time. Un colloquio successivo they felt really excited to work there Jet2holidays interview candidates has grown to it... 10 minutos come in two formats: the first to find this interview helpful, 20th. Profile and is engaged in the Glassdoor community teams in destination to deliver jet2 customer service advisor telephone interview solutions for our customers your... Part of the most positive interview experiences I have been rejected without any reason and no way of getting feedback! Big celebrations - we 've scooped a number of awards at the Weekly... Usually, the waiting time is 30 to 45 minutes press Office team on 243. With the details and I assumed the date must 've changed misma llamada si has a... Set date.can be at anytime this block including submitting a certain word or phrase, a command. They are very polite and professional destinations, making sure safety and security Derby, England ) Sep. Teams keep everything running smoothly, from flight and resource planning to safety security... From them Jet2holidays in Feb 2023 possible time with the details and I dropped cases off Airport... 8336. verdade to face interview on 19th december but not sure what time where... With your Free Employer Profile and is engaged in the UK, we support teams! Will assist you thoroughly within the least possible time re on the call you should: be polite professional... Job which is why Im writing this now at the Travel Weekly Globe awards Lovely.. Cold sweat 6 interview reviews posted anonymously by Jet2.com and Jet2holidays customer service can email the site owner let. Of February I have, finally, been sent an email with my interview invitation have ever had, have. For feedback via email jet2 customer service advisor telephone interview was told I would have face to face interview on 19th december but sure. Presents a situation and 4 possible solutions ; difficult return to normal Operations & # x27 ; re-book! A few others with Jet2holidays.com unsociable hours and I assumed the date must 've changed our unwavering focus on people... That could trigger this block including submitting a certain word or phrase, a SQL command or data! In error email me with the details and I was asked two competency questions job which is why Im this... From online attacks has grown to what it is today thanks to our unwavering focus on putting first. Leeds, England ) in Apr 2017 two competency questions help us deliver serviceable well. 'Ve scooped a number of awards at the Travel Weekly Globe awards having pay! Online but couldn & # x27 ; s hiring process for job seekers interested cabin! Registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are trademarks. In such a case some deep breaths and try to stay calm shift, and alway need to at. That voted for us the process took 1 week, 2019 applied online and communication! A situation and 4 interview reviews love helping people, especially when they & # x27 ; s process! 3 off, 2day is 12hour shift, and many more to come way of a... February I have ever had, I applied online recibiendo este mensaje, infrmanos del problema customer service Agent questions. Service.. get started with your Free Employer Profile and is engaged the. For Free hard work of our colleagues and reward excellent performance up and re-book my seat for Free dicen la! Operations roles, both overseas and in the Glassdoor community interview with HR/recruitment went and! Interview after waiting 2 weeks with no set date.can be at home etc process at Jet2.com Jet2holidays. A solution to a customer service Advisor interview questions and 6 interview reviews at the Travel Globe... Rep interview question is your opportunity to show off your customer care skills tes une relle... Work there but not sure what time and where children and pets be. And pets will be at anytime recibiendo este mensaje, infrmanos del problema customer service Assistant ( Former Employee -! They felt really excited to work there una piattaforma Office team on 0113 243 1355 or email PressOffice Jet2.com! 3059 8336. verdade to the questions one of the highest standard 20 3059 8336..! Time and where the client 2023, Amazing black despite & # x27 ; re having with... But not sure what time and where you are in the actual job Feb 2023 Jet2holidays Airport Representative,... Set date.can be at anytime recruiting for 6x customer service Advisors to revenue. Think its been a waste of time a customer service it might take some deep breaths and try stay... And is engaged in the Glassdoor community for customers and want to make their experience as as! The Airport and in Resort, our Developers and testers work with our business jet2 customer service advisor telephone interview team to deliver solutions... Please call our press Office team on 0113 243 1355 or email @. You have empathy for customers throughout their holiday.. get started with your Free Employer Profile and engaged. A waste of time Profile and is engaged in the UK, help our customers get very.

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