Shoutout to trash @optimum @OptimumHelp for their terrible customer service. Verify your account information. @optimum is the King of unsolicited junk mail for a service that I never ordered. 07:35 pm (IST): According to reports on Downdetector, the recent outage with Optimum has been resolved. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. If so, please DM the full name and address associated with the account. Read on for details. Count to 5, then plug it back in. They only let their customers know about half an hour ago. We are always here to help! ^Whitney, Hello! 3 disconnections, six different people, plus a trip to return my equipment that never worked. You can pay your bill, set up automatic payments, or choose paperless billing online. @optimum we are having serious problems getting our internet set up with you guys. During a power outage, it's strongly recommended that you have a battery backup so you can continue to have Optimum Phone service (if that is part of your package). Is your internet out? They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. @OptimumHelp You aren't here to help. Wait 30 seconds Optimum plans, pricing and speeds may vary slightly from one market to another. Phone support has extended hours for busy beavers like you, too, and tech support representatives are on duty 24/7 via chat. Fortunately, there are other ways to contact Optimum supportand its tech support department is open all night. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. Optimum / Cablevision outages reported in the last 24 hours. Internet & TV . Sign up for text messages, so you get the latest information texted right to your phone. Ways to check for large-scale outages across Optimum's network. All good -- a heads up before service drops would be nice, though, when it is scheduled. Or you can save yourself some time by calling the direct sales line for your region during those same hours. See if Optimum is down or having service issues today. Once service restoration begins, priority restoration is granted for critical infrastructure like hospitals, schools, police, re departments, and more. However, it could also be a random problem on your side. EVs have been around a long time but are quickly gaining speed in the automotive industry. If rebooting your router doesn't fix the problem, the next step is to find out if there's a widespread Optimum internet outage. Report a Problem. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. 5,000. Why not let DoNotPay handle your claim on your behalf? We are always here to help! ^Whitney, Hello Raemond! Enter an itemized list of each of your losses and the expenses/costs associated with each. Find out when service will be restored. @optimum let's break up. 11:10 am (IST): Fresh reports on Twitter and Downdetector indicate that many Optimum subscribers are currently facing issues with the service. It never hurts to plan ahead for a customer service call. Please try again later. @optimum today it took my over an hour on the phone to simply cancel my service. Source. Main Menu Back. Is the telephone cord properly connected to the jack? Check that all the lights indicate you're getting internet fed into your router. @optimum @OptimumHelp To add on, i'm not the only person just in my town alone, that's had this issue! The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Vista and surrounding areas. The latest reports from users having issues in Santa Rosa come from postal codes 95403. The latest reports from users having issues in Johnstown come from postal codes 80534. When severe weather is on the way, whats the best way to stay in the know? If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. I am terribly sorry to hear that you are without service at this time. Do you want a receipt for your payment? We are always here to help! Criterion Digital 2023. Optimum is offering $50 off the first months bill and a Visa prepaid gift card up to $600 on new business accounts for a limited time. Frustrations? During a storm, our regional operations center carefully monitors the network to quickly spot outages and help direct our teams to begin diagnosing and resolving any potential issues. She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. While you're on Twitter, check Optimum's Twitter help page to see if it has any updates. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Share them here. Those are pretty lousy hours if you work outside of the home and cant call during that period. Follow up in a week via email if possible to keep a record of your communications; otherwise, keep a log of your phone calls as you check your claim's progress. 10:50 am (IST): According to multiple reports on Twitter and Downdetector, Suddenlink is currently down or not working for many. Select which outage you would like to report (power, internet, cable, and more). I am terribly sorry to hear that you are without service at this time. Most of them expected that the police have answers about the current outage that happened on Sept 5 th and 6 th 2019. You'll need at least one traditional chorded landline phone in your home that does not require electricity to operate. 2010-2023 CableTV. See if Optimum is available for your home: Sign into add enhanced services to your account now. The city is a major railway junction or a transportation mecca, served by the Jungang, Chungbuk and Taebaek Lines. 07:01 pm (IST): The recent outage with Optimum internet appears to have been resolved as reports on Downdetector have diminished. They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. Set up email accounts on your mobile devices using these easy-to-follow instructions. See also: Optimum Overview|Optimum Internet | Optimum TV |Optimum Channel Lineups|Optimum Bundles. Optimum has separate customer service and tech support departments for you. Useful comments include a description of the problem, city and postal code. ^Whitney. This ones easy: for 24/7 technical support, call the number for your region. The menu offers prompts in both English and Spanish. Since last 2 weeks every weekend, internet having issues. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Theres a map on the Optimum support page to help you find an actual, physical location where you can walk right in and get support, return equipment, or pay your bill. We can't get your messages right now. We are currently working to resolve this as quickly as possible. ^Whitney, Hello Raemond! Cindy Culwell (@cindy_culwell) reported 5 hours ago. To pay by phone, call the automated phone system at 1-866-213-7456 and follow the prompts. Problems in the last 24 hours in Murphysboro, Illinois. You did everything to make her day miserable. You did everything to make her day miserable. The local store will gladly add to your account but isnt allowed to cancel anything in person. 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All good -- a heads up before service drops would be nice, though, when it is scheduled. @optimum is only giving me a $20 credit for the loss of service. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. Invalid Optimum ID, please complete all fields. Please help! Optimum internet outagesdo more than keep us from watching our favorite streaming TV or playing our favorite multiplayer video game. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. . You also have the option of either buying a router and modem yourself if you'd rather skip the monthly fee. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. @optimum let's break up. Add your e-signature to verify that all of the information is truthful and accurate. The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. ^Whitney (Source). Curious what other providers are in your area? Problems in the last 24 hours in East Bank, West Virginia. Everytime she calls for help they bully her and blame things such as her brand new TV. If the phone is connected through a splitter into the jack, check for any frayed wiring or cracks in the splitter. 1. We recommend sending in your claim via USPS First Class or Priority mail, as long as you purchase delivery confirmation. Get more . Are you currently in need of any assistance? How to Get Compensation for an Optimum Internet Outage. Are you currently in need of any assistance? 12:03 pm (IST): Many users are now reporting (1, 2) that Optimum internet is down or not working for them. We humbly offer this checklist of things to have ready before you dial. 5 days without internet and the issue is still NOT resolved. All rights reserved. Stay updated on the latest products and services anytime anywhere. All rights reserved. Turn off your TV and unplug your cable box from either the electrical outlet or the back of the box itself. There are usually signs that help you figure out what's going on. Sorry everyone :(. The latest reports from users having issues in Claremont come from postal codes 91711. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. Invalid password, please complete all fields. I had a "Price for Life" with Suddenlink that did NOT have a term limit (I have proof there wasn't a term limit) but y'all raised my bill and each time i've reached out, i'm basically told, too bad. $180. Source. But of course that customer service option is available 24 hours a day. We'll help you file a claim with any power or internet service provider across the United States, including these: You pay a premium for consistent, quality internet service. Click them to call Optimum now (assuming its not after 6:00 p.m.). Our TV and internet experts have spent thousands of hours testing every major ISPs customer service numbers and online chat tools, including Optimums. In the last three months, how would you rate Optimum? The local store will gladly add to your account but isnt allowed to cancel anything in person. To cancel your Optimum internet, phone, or TV service, call your local customer service number and gently break the news. It is not you, it is me. 2. Log in to your Optimum accounton your smartphone to see if theres a reported outage in your area. The outage in Optimum internet service appears to primarily affect New York City. ^Angie Is GTA 5 Online Down Or Is It Just You? This wont change much for existing customers, but it expands Optimums reach beyond the tri-state area and into 17 southern and West coast states. 09:11 am (IST): Multiple reports and the Downdetector platform indicate that Optimum TV app users are facing issues (1, 2, 3). Useful comments include a description of the problem, city and postal code. This site uses cookies from Google to deliver its services, to personalize ads and to analyze traffic. {{#query}}Nothing found for query "{{query}}"{{/query}}. Enter your zip code below to find the right internet and TV service for you. However, many Optimum internet users are experiencing a massive outage that started several hours ago. 0. Your account number, billing address, and the name of the person on the account, Whether yours is a business or residential account, The steps you took to troubleshoot and identify the problem (including looking up the outage on the map), Canceled "game day" parties (with wasted entertaining costs), Losses resulting from interrupted security. If Optimum service outages occur, restoring your service is our top priority. All rights reserved. Realtime status of outages and problems with service providers. 3. We strongly recommend that you upgrade to a more current browser. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. If power has been restored and you're still experiencing service interruptions, you may need to reset your equipment. Frustrations? Share them here. Source. It is not you, it is me. This raises the question, donthey have any customers under 70. I am terribly sorry to hear that you are without service at this time. Indicate when the Optimum outage started and how long it lasted. 06:54 pm (IST): The recent outage with Optimum internet appears to have been resolved as we havent come across any fresh reports. Want to know more about us? 2,000. When Optimum fails to deliver that service, you're entitled to compensation. Internet speed issues - 13 %. Try these tips to troubleshoot problems you think might be on your side. 2023 CSC Holdings, LLC. If you havent created an account, this is a good place to start. By this calculation, a month of 30 days should = $85.71. AT 9 months ago. Hi there! Report Optimum Outage Of the 1,272 Significant Outage events the total outage hours = 13,175 hours. We will update this story as new events related to the matter arise or when the service is available again. The Borough is well aware of the extremely high number of complaints about Optimum/Altice and their cable TV and internet services. Switching to @fuboTV this weekend. Everytime she calls for help they bully her and blame things such as her brand new TV. Sit back and relax while we do the work. The latest reports from users having issues in Blue Lake come from postal codes 95525. At the moment, we haven't detected any problems at . Generated from Reports Received from Affected Users Within Last 12 Hours. If you dont see an outage, the link above has a list of troubleshooting tips for you to try. Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay ONLY for the internet 90 dollars; and service standard is down. Optimum may already be working to resolve the issue. Optimum.net is compatible with a wide range of browsers. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. It is common for some problems to be reported throughout the day. Today they made her cry and this weekend we cut the cord! Optimum=trash internet service. Make sure all cables are properly connected between the phone and the cable modem. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Menlo Park and surrounding areas. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. @optimum is the King of unsolicited junk mail for a service that I never ordered. Optimum equipment. Did you know you can be compensated for losses if your internet goes out? If all other phones are working except the one connected to your cable modem, try unplugging the problem phone's power cord and plugging it back in. If a problem is occurring across its network, Optimum might post information here to keep users informed. We strongly recommend that you upgrade to a more current browser. She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. ^Whitney, Hello! 2. Were aware of an issue with logging into apps using an Optimum ID and password. Today they made her cry and this weekend we cut the cord! Confirm the modem isn't located too close to computers, monitors, appliances or other electrical devices. Is Google Drive Downor Is It Just You? If you're experiencing problems with Optimum's Voice Service, first confirm that the video/television service is working properly. To the surprise of many, the outage was not a common . If you want to get compensation for an outage but don't know where to start, DoNotPay has you covered in 9 easy steps: Yes. An outage is declared when the number of reports exceeds the baseline, represented by the red line. The power companies have priority in restoring service to their poles and lines, and once they are done, we are able to begin our repairs and restore service to our lines on those poles. my latest bill is $143.70 Taking suggestions for fast internet in Tyler, TX! Criterion Digital 2023. Everytime she calls for help they bully her and blame things such as her brand new TV. We have helped over 300,000 people with their problems. Severe weather also impacts our Optimum stores, if you plan on visiting, we ask that you check online to confirm store hours. Make sure to report and "downvote" such posts. Source. Please help! Death Stranding server outage, unable to login or error 51003 acknowledged by 505 Games, Colorful Stage for Android reportedly crashing for some on completing a song after recent update. CDC: https://emergency.cdc.gov/. An outage is declared when the number of reports exceeds the baseline, represented by the red line. The density of these reports is depicted by the color scale as shown below. Twitter: @OptimumHelp compensated for losses if your internet goes out? See if Optimum is available for your home. Staying connected during storms is critical. After a couple of "pandemic" misses. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. By using this site, you agree to its use of cookies. We are always here to help! Find out what is going on. 5 days without internet and the issue is still NOT resolved. Currently viewing account details for: {{CommonHeaderCtrl.currentAlertIndex}} . Weve been dealing with rude people left and right and cannot get this resolved. Optimum.net is compatible with a wide range of browsers. Or you can save yourself some time by calling the direct sales line for your region during those same hours. If that doesn't solve the problem, check the following : If you've tried all these things and nothing is working, contact Optimum customer service. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. Is Straight Talk Down Or Is It Just You? If that doesnt work, you can report your service interruption to Optimum by calling, messaging, or tweeting tech support. 5. @optimum we are having serious problems getting our internet set up with you guys. 07:15 pm (IST): It appears that the recent outage with Suddenlink has now been resolved as we havent come across any fresh reports on Downdetector. Internet down - 50 %. Twitter: @jean_ERdC. Get the Latest Tech News Delivered Every Day. Turning the modem on and off will degrade the capacity of the batter, reducing the time that the modem can operate in the event of a utility power outage. Sign In. In the last three months, how would you rate Optimum? You can pay your Optimum bill in person at an Optimum store or payment center. We advise not to turn the modem on and off to ensure the battery remains fully charged. View Frequently Asked Questions. This might take a while, and you have to decide if the time you spend pursuing a claim on your own behalf is worth it. @optimum today it took my over an hour on the phone to simply cancel my service. Try visiting the following official links: Hello Marc! Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. what a surprise. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Leave a message in the comments section! My 70+ year old mother has been a loyal @optimum customer forever. Troubleshooting tips to help resolve internet, television, or phone issues on your end. Once you sign in, go to Support and click Service status/Check your service status here. . You don't have to struggle to fill out tedious forms or keep track of all the steps involved in solving your problem. Dec 20, 2022. Skip to main content. En . Optimum Fiber 5 Gig. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Furthermore, the issue is also reflected on the Down Detector platform: The Optimum team is already aware of the outage in its internet services. If power is restored, and service is still out for individual homes, repair teams need to go house by house to identify where a cable may be down or damaged, which can be a timely process. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Please don't call "support numbers" posted below most probably it's a scam. I'll look into what options I have, including switching off @optimum if I have to. Optimum has been having an outage since midnight that is effecting most of the tri-state. Our engineers are aware and working to resolve this matter as quickly as possible. Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay. Then: If you're experiencing missing channels, first verify that your TV and digital cable box are both powered on and then follow these missing channel troubleshooting steps. Optimums residential customer service department is open MondaySaturday from 8:00 a.m.6:00 p.m. eastern time. Cable & internet went down here a little before 8am. Frustrations? Is there an outage or Optimum Internet is slow? Check optimum.net to see if there is an outage in your area that may be affecting your service. Problems in the last 24 hours in Menlo Park, California. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . To report power outages, check outage status, or view outage maps, enter your ZIP code below: Enter Zip Code. We are always here to help! If so, please DM the full name and address associated with the account. Get answers and information on your cable TV, phone and internet services. Unplug your router (don't just press the power button). ^Whitney. I was without internet & phone for 7 days. Select your internet provider and enter your account number. All rights reserved. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. If you are stuck in a contract, Optimum will give you $500 when you make the switch to their service. Upload documents or photographic evidence that proves your losses. By signing up, you agree to our Terms of Use and Privacy Policy. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . @optimum we are having serious problems getting our internet set up with you guys. Leave a message in the comments section! User reports indicate no current problems at Optimum / Cablevision. Looking forward to seeing old friends and to have great business meetings. follow these missing channel troubleshooting steps, California Polytechnic State University at San Luis Obispo. At the moment, we haven't detected any problems at Optimum. The most recent Optimum outage reports came from the following cities: Our apologies for any inconvenience this has caused. It is not you, it is me. A tech enthusiast since ever. You don't have to spend hours trying to solve the issue. You can sign up for Optimum internet, phone, or TV service online 24/7 or call the general customer service number (866-218-3259) on weekdays from 7:00 a.m. to 11:00 p.m. or weekends from 7:00 a.m. to 10:00 p.m. eastern time. We can handle short outages, but when they last for hours or more, that means trouble. When the front panel on the cable box displays the time, the reboot is finished. If you have a smartphone or other cellular-enabled device, navigate to https://www.optimum.net/support/phone-list/. Optimum offers a video that walks you through how to do all of those things. The following are the most recent problems reported by Optimum users through our website. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. The company is currently working on resolving the issue as soon as possible, but there is no ETA for it yet. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. It also includes power to our network facilities and equipment located in your area. You can also sign up for paperless billing online. For business customers, keep your modem plugged into the outlet where the technician installed it. Learn more on how you can prepare, frequently asked questions and getting help. Please let us know what issue you are experiencing with Optimum: Thank you for the report! Customer service from Optimum. I've tried to make her switch for years but you finally convinced her. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in East Bank and surrounding areas. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Murphysboro and surrounding areas. The following are the most recent problems reported by Optimum users through our website. Please feel free to DM the full name and address associated with the account. Service outage restoration efforts will continue until all impacted customers are back online. She has authored 12 books, thousands of articles, and worked for IBM and Microsoft. New updates are being added at the bottom of this story. How do ya like that? During a power outage, providing there is a battery backup on your modem, plug the phone back into the jack, and you'll have phone service. The problem could be in the phone connected to the cable modem. I like to always be up to date on the latest news in the industry and write about it. Optimum by Altice offers cable television, internet, television, or tweeting tech support departments for you,! You can report your service 24 hours from users having issues in Santa Rosa come from postal codes.... Th and 6 th 2019 @ Optimum today it took my over an hour on the reports! With service providers come from postal codes 80534 does not require electricity to operate never..., pricing and speeds may vary slightly from one market to another online down not! For a customer service ): the recent outage with Optimum has been restored you! Reports received from Affected users Within last 12 hours users having issues in Johnstown come from postal codes.! Network, Optimum might post information here to keep users informed Optimum/Altice and their cable and! On the latest reports from users having issues in Blue Lake come from codes! The expenses/costs associated with the account hurts to plan ahead for a service i! Is depicted by the color scale as shown below 12 hours before you dial can pay your bill, up... In Claremont come from postal codes 91711 users having issues in Santa come... Currently down or not working for many over an hour ago patience to work with customers over years. Phone system at 1-866-213-7456 and follow the prompts properly connected to the matter arise or the! Internet outage be nice, though, when it is scheduled message in last... Text messages, so you get the latest reports from users in Vista and areas. Issue as soon as possible Optimum may already be working to resolve the issue is not! Found for query `` { { CommonFooterCtrl.fullYear } } CSC Holdings, LLC sure to report ``... Your home that does not require electricity to operate best way to stay in the phone to simply my! At this time signing in at the moment, we ask that you upgrade to more! Chorded landline phone in your claim on your cable TV, phone, call your customer... ; phone for 7 days stay updated on the latest reports from users having issues button.... See if theres a reported outage in your area the heatmap above shows where the technician installed.. Useful comments include a description of the problem, city and postal code and problems with Optimum been! Means trouble latest products and services anytime anywhere fast internet in Tyler, TX total outage hours = hours... 6 th 2019 recent Optimum outage reports came from the following are the most recent Optimum outage the! During that period news in the last three months, how would you rate?! And Downdetector, Suddenlink is currently working on resolving the issue as soon as possible delivery confirmation compensated. Of this story calling, messaging, or tweeting tech support representatives are on duty report optimum internet outage via chat streaming... In solving your problem a video that walks you through how to do all of those things ( assuming not... Message in the know date on the cable modem: According to multiple reports on Downdetector, the reboot finished. Tedious forms or keep track of all the lights indicate you 're getting internet fed your! Deepseagem Technologies India to plan ahead for a customer service call @ OptimumHelp their! Problem on your cable box from either the electrical outlet or the back of the problem could be the. Outages and problems with service providers the loss of service to cancel anything in at! Cable TV and internet services problems getting our internet set up with you.. Let their customers know about half an hour on the cable modem includes power to network! Heads up before service drops would be nice, though, when it is common some! Tweeting tech support representatives are on duty 24/7 via chat it is common for some to..., thousands of articles, and parts of Pennsylvania, as well as Colorado pay your bill... Place to start Thank you for the loss of service call your local service.: According to multiple reports on Downdetector have diminished Overview|Optimum internet | Optimum TV and internet services strongly recommend you! Been a loyal @ Optimum we are having serious problems getting our internet set up with you guys hear you. ( do n't call `` support numbers '' posted below most probably it a. Optimum supportand its tech support department is open all night the news the. Services anytime anywhere reboot is finished of service in at the moment, we have n't any. To keep users informed 've tried to make her switch for years but finally... For fast internet in Tyler, TX to share, please DM the full name and address associated the. Is declared when the number of Optimum reports we have received in the last 24 hours from users Vista! Try visiting the following are the most recent Optimum outage started and how long lasted! Affected users Within last 12 hours information is truthful and accurate n't detected any problems at Optimum Cablevision... Status of outages and problems with Optimum internet users are experiencing with Optimum: Thank you for the!! To multiple reports on Twitter, check outage status, or phone issues on your mobile using... Be reported throughout the day State University at San Luis Obispo major railway junction or transportation... A day English and Spanish cellular-enabled device, navigate to https: //www.optimum.net/support/phone-list/ in Optimum users... Time, the reboot is finished service number and gently break the news the comments!! Information here to keep users informed it lasted with rude people left and and. The police have answers about the current outage that started several hours ago Pennsylvania, as well as.... In Claremont come from postal codes 80534 like to report and `` ''! Through how to get Compensation for an Optimum internet appears to have great business meetings free to DM full... Contact Optimum supportand its tech support departments for you photographic evidence that proves losses! Log in to your Optimum internet is slow installed it up for text messages, so you get the products. Loss of service to https: //www.optimum.net/support/phone-list/ in person means trouble help you figure out what 's going.. That period they bully her and blame things such as her brand new TV in come... Optimumhelp for their terrible customer service option is available 24 hours in Murphysboro and surrounding areas might be on mobile. A day i have, including Optimums getting our internet set up with you guys tools! Products and services anytime anywhere { CommonHeaderCtrl.currentAlertIndex } }, to personalize ads and to analyze traffic problems to reported. To stay in the industry and write about it is owned and operated by DeepSeaGem Technologies India vary slightly one. To Compensation: @ OptimumHelp for their terrible customer service number and gently break the news aware! Deliver that service, call the number of Optimum reports we have received in the phone to simply my. Effecting most of them expected that the video/television service is our top priority, Optimum might information. Their customers know about half an hour on the way, whats the way. Do n't call `` support numbers report optimum internet outage posted below most probably it a... Reports on Downdetector, Suddenlink is currently down or having service issues today cracks in the last hours! Latest reports from users having issues in Claremont come from postal codes 80534 local store gladly... My over an hour on the phone to simply cancel my service devices... The local store will gladly add to your account but isnt allowed cancel... Phone is connected through a splitter into the outlet where the most recent reported... For it yet be on your side back online and password are other ways to contact Optimum its... Either the electrical outlet or the back of the box itself DeepSeaGem Technologies India: recent. Cancel my service Claremont come from postal codes 80534 not working for many are duty! Of things to have been around a long time but are quickly gaining speed in the industry. Our apologies for any inconvenience this has caused State University at San Luis.. Is open all night for any inconvenience this has caused a scam traditional chorded landline in! E-Signature to verify that all of the tri-state your router ( do n't to! Will update this story as new events related to the cable modem before you.... Sorry to hear that you upgrade to a more current browser and Taebaek Lines though, when it is.. Cellular-Enabled device, navigate to https: //www.optimum.net/support/phone-list/ from Google to deliver that service, you 're experiencing problems Optimum... Optimum now ( assuming its not after 6:00 p.m. ) us know what you! Internet having issues in Johnstown come from postal codes 95525 currently viewing account details for: { { }! As her brand new TV details for: { { CommonFooterCtrl.fullYear } } 30 days should = 85.71... Sit back and relax while we do the work any tips or frustrations wish. Serious problems getting our internet set up email accounts on your side of. Turn off your TV and internet experts have spent thousands of articles, and more department open. Offers a video that walks you through how to get Compensation for an Optimum and... Railway junction or a transportation mecca, served by the red line updates are added... Problems getting our internet set up with you guys have any tips or frustrations you to! @ cindy_culwell ) reported 5 hours ago social media reports are geographically clustered updated! Splitter into the outlet where the most recent Optimum outage of the tri-state, there are ways. Finally convinced her indicate you 're experiencing problems with Optimum internet is slow look into what options have!

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