Are Viking Ocean cruise deposits refundable? I won't ever do this again. will not be refunded to the passengers. A cancel for any reason insurance policy would have allowed West to call off his vacation and receive anywhere from 50 to 75 percent of his trip back. When asked what this was for, the reply was that I would get vouchers for future Viking cruises that were worth more than the extra payment, Andersen said. But you have options. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. That didn't seem . Ok, so I waited again. I didn't ask for, didn't expect, and didn't get the free upgradeI didn't pay for it, so why should they honour it? Winn-Dixie Gas stations that give cash back With a gas station on virtually every corner, it's easy to get cash if you're running errands, taking a road trip, or need it quickly. Sears couldnt deliver my appliances. Select refund. I tried with Viking chat about 3 weeks ago when I first discovered the issue with no luck. Booking number 7141933 Yazmin Hope and Libby Gallagher 1. Our reservations team is currently in the process of issuing 125% Future Cruise Vouchers. NO checks, NO trades, NO tire kicking, you will get paid CASH on the spot! In times like these, companies are bending over backward to accommodate their customers. land since trip insurance issued precovid almost uniformly excluded losses due to epidemics that has no bearing on the situation at all. I would check this out as Viking agents themselves may not be aware of policy changes when they speak with us. Once a certificate or booking is confirmed no refund is available and the booking becomes 100% under penalty. Follow her on Twitter at @KPMueller. Wheres the refund? Started August 27, 2021, By I come pick up and pay cash in person. Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. This was not what was agreed upon and not in line with the time frame they said we could cancel and get our money back. You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. Pre-pandemic, most lines allowed changes and. However, the law would have only applied to future cruises. Wish we could have accumulated credit and just draw it down until it was used up! If you cancel your vacation in the face of the coronavirus outbreak and accept a voucher, youre stuck with that credit. Cruzingmit if you are still monitoring this thread after all these helpful posts may I suggest to you that you contact Viking public relations in CA and see if they will extend your vouchers. Take advantage of that fact. 100% of Full Fare. We understand you would like the decision on your refund to be reviewed. A. Lastly, you now complain that you can't use your vouchers because you refuse to comply with Viking's (long standing) vax requirements. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. Heres our complete guide to travel insurance. They just dont want to part with the cash, Andersen said. There may be other differences, but that's all I could find right now., We have done two VO cruises and have 2 more booked and we also have 2 VR cruise booked. Wests tale of a scuttled cruise is all too common. But I had expected better from Viking. I called on 4/8 and the cust. This also applies for price adjustments. West remained patient, hoping UnCruise would see the error of its ways. If COVID-19 canceled your travel plans, you are likely disappointed and wondering about refunds, credits, or vouchers for plane tickets, cruise bookings, tours, and more. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. We also had a quick refund from Viking. Yes, this will be the best. If I can't get any redress, I think that this TA should at least be penalized by Viking for her action. It can accommodate more travelers and get paid more money when cabins are double-occupancy. What is the Viking cancellation policy? On their itinerary, there were excursions to the San Juan Islands, Tongass National Forest, and Misty Fjords National Monument. You can also go here on the Viking site for that and any future updates. OK folks before you draw and quarter the OP, why not let the person respond. 28 to 15 days. Review: Heisenberg: The Uncertainty Principle by Griffin Theatre asks, how do relationships happen? Why in the world would you rebook with them - giving them more time to fail? Hi we got our corrected FCV for our cancelled Alaska trip and after the first error we received the full 125%. what did terry christensen do. Im glad you got your refund so quickly, and wish my experience to date was more like yours. It turns out the vouchers, worth $14,960 for his partner, were non-transferrable. Ten days later, on March 30, Viking announced the cruise was canceled and 100% cash refunds would be given to customers but only for those who hadn't canceled previously. I think Viking is taking financial advantage of retired people and using the COVID virus as an excuse. I have wondered how such a scenario would be handled by the various companies, i.e. However, they are now claiming that my travel agent did not properly request a refund. Alas, quite likely too much work for the ever busy editors and hosts. Good luck with your outcome with Viking, they are notorious with their refund policy with fine print. We knew if we cancelled, we would be out a decent amount of money. Can a cruise line really turn your cash into expiring credits? Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. And NO, I do not work for Viking, as I have been snarkily accused of in the past---just a VERY satisfied customer who thinks Viking is doing the right thing, credit/refund-wise. that would have required UnCruise to offer a full refund. The second cruise was on the Viking Sun which was sold. 50% of total price. But I digress. If a guest is denied boarding or disembarked due to failure to comply with Viking's COVID-19 Policies and Procedures, they will not be entitled to a refund, credit, or compensation of any kind. West appealed and a few months later received an update from a manager. Column: Creed III is right on time, says stars Michael B. Jordan and Jonathan Majors. Im not so sure its your TAs fault versus Viking not having a procedure and not wanting to give refunds. Interesting. Your terms of cancellation would have been crystal clear on your guest statement - what was not honoured? Folks here will either agree with me while others prefer the TA as in many cases they can get additional SBC. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. She lost her engagement ring in a rental car. Then they rescheduled and then when the 2 nd cruise was canceled they opted for a refund. I sincerely hope I can believe what they have told me this time, but the track record isn't too good. That cost was non-refundable. I spoke to 2 Viking cust. The Biden Administration is planning new rules that will require airlines to begin refunding to passengers any fees they've paid to check bags that are delayed, for inflight Wi-Fi services that did. UnCruises Inside Passage cruise included a tour of Glacier Bay National Park, the scenic Margerie and Grand Pacific Glaciers and the famous LeConte Bay iceberg gardens. But they refuse, offering a credit instead. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I mostly agree with duquephart. If you accept cookies, we'll use them to improve and customize your experience and enable our partners to show you personalized PayPal ads when you visit other sites. Based on these terms, which you agreed to, I am having difficulty understanding why you believe you are entitled to a full cash refund, since in your original post, you stated you cancelled the cruise, not Viking. Andersen paid the fee with his credit card and took the trip solo in March. Guests will be responsible for all costs and fines, It just seems unfair even though technically Viking is allowed to do it. By Powered by Invision Community. Due to our terms and conditions, we moved your payment into a travel certificate for you to use on a future booking with UnCruise. Theyd heard about the rugged mountains and glaciers of Alaskas Inside Passage and eagerly anticipated seeing them from the comfort of the Wilderness Discoverer, a small ship with just 34 cabins. My cruise was cancelled by Viking in early March due to Covid. They really do want to book a cruise for you. After our inquiry, Andersen was contacted by someone in the companys customer relations department, but he spent several weeks playing phone and email tag before he could plead his case. In order to be entitled to a refund, the cancellation must be done according to the conditions below. Im sitting on more than a dozen Viking cases where the company just refuses to bend its policy, even though it would make sense in these cases. Even if your scheduled travel is months away, you might be weighing your options. You can upgrade your cabin, get pre & post extensions, excursions, tips, silver spirits, etc. Unfortunately, when pax cancel a cruise, the cancellation fees outlined in the Terms & Conditions that you agreed to, by paying the deposit, are applicable. OVER $39 Worldwide Free Shipping. It is truly a once-in-a-lifetime experience. When you book your cruise with Viking, they offer travel insurance to protect your non-refundable expenses. mythos boba fett cosplay; sherbet creamsicle strain leafly; 1956 olympics hungarian defectors; traveling to russia, covid; lego technic beams bulk. Started June 21, 2021, By Fosse found a new cruise in November, but Viking wanted another $1,652 for it in addition to the vouchers. For the couple in the article it was resolved, but I am sure there are others, not just Viking customers, who may run into a problem. reps (the 2nd one sounded more like a timeshare salesman) and was told the refund would hit my cc in 15-21 days. A payment or claim form sent as part of an FTC settlement will include an explanation of and details about the case. Since day one, it has been our mission to create experiences for our guests that focus on the destination and allow them to explore the world in comfort. We paid $14,000 into reserve a cruise for me plus the insurance and got back $10,000. This is a large sum of money, which is much more useful for my living expenses than sitting idle. infinite painter brushes. The cost of a stopover is usually between $100 and $300. "Airlines already have a moral responsibility to give cash refunds for all canceled tickets during the . So if they were refunded what they actually paid I have no clue why they are upset. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. yah, we're scheduled in september and I realize they want to keep these trips as scheduled more than anyone, and I'm OK with a cancellation and full refundbut i'm not ok with being informed with less than a few weeks heads up! I list the names, numbers and email addresses of all the Viking Cruise executives on my consumer advocacy site, Elliott.org. Viking Line Abp, org. Started August 27, 2021, By Faced with imminent government regulation, the cruise industry voluntarily adopted a Cruise Line Passenger Bill of Rights. FCV policies change and can bedifferent. It was obvious that the cruise was not going to happen and frankly I was afraid they would go bankrupt before we could get our money back. When Viking cancels your cruise, you are entitled to a full cash refund. No one should have to accept a two-year credit, regardless of the financial situation. Then there is Viking, which is a black hole for any money given them. In your case, if you can prove you requested cash before April 6, tell Viking and have them hash it out with your TA. I have a real problem with this. The adults were all vaccinated but the youngest children were not because of concern about the amount of testing on growing children of that age. No decision will be made in your case until mid- to late September. Female firefighters in Richton Park lead by example: You dont have to be a man to do this job, Do Not Sell/Share My Personal Information. If you need help with a coronavirus-related refund, please contact me. We are continuing to monitor the rapidly evolving COVID-19 situation daily, and even hourly, to determine adjustments to scheduling, which is based on a number of factors, including long term community support, advice, and relationships within our areas of operation. 85% of Full Fare. Viking canceled our July ocean cruise just 8 days before overseas flights (9 days before embarkation). As I posted in a recent thread about Viking's payment policy, which many do not like ( the "I would NEVER NEVER NEVER travel with Viking" crowd", you have to weigh the pros and cons. I told them I would give them 48-hours to figure it our before I just file a chargeback with Chase. (Look for that story soon.). Did your reservation agent lie about or mislead on the terms of cancellation? FCC for a future cruise is clear cut, but FCC used on a cruise that does not run, is that still the same FCC, or does the period start again? To do this, the business must give the consumer a reasonable estimate of these costs before collecting the product. land since trip insurance issued precovid almost uniformly excluded losses due to epidemics that has no bearing on the situation at all. . We had a fully booked and paid for Budpest Amsterdam river cruise in the spring of 2021. This appears to be the case as $4,000 in vouchers is close to 25% of the $15,000 paid. West had declined travel insurance. We will transfer the full balance paid to date into a certificate voucher that can be used for a future 2020 or 2021 departure date pending availability. Sen. Markey estimated the carriers are sitting on $10 billion in potential refunds. The T&C specify the requirement is upon boarding, so you must comply with any changes between booking and boarding. When Andersen was finally ready to travel, his partner, because of deteriorating health, was unable to go. Quite frankly, I'd also want to book a non-cruise SOMEWHERE during that two weeks oliday we've been looking forward to! On 2/23/2023 at 8:19 PM, Cruzingmlt said: On 2/23/2023 at 10:19 PM, Cruzingmlt said: 19952023, The Independent Traveler, Inc. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. Sounds like a fine print deal, unfortunately. West received the money and is grateful for the help. So if they were refunded what they actually paid I have no clue why they are upset. . But the entire cruise industry shutting down due to a pandemic vs one ship having an accident is an entirely different scale. It just seems unfair even though technically Viking is allowed to do it. 2. Thats true for most travel companies except tour operators, which often have fine print in their contracts that allows them to keep your money. The insurance fee is not refunded, when you cancel a cruise; however, you can submit a claim to recover the cancellation fees. Youre probably better off pursuing a credit card dispute. It also allowed some vouchers to be transferred to other family members, something that was important because its unclear if Andersens partner will be well enough to travel in the future. You know how the Inside Passage is a bucket-list cruise for some passengers? You will have 24 months to use your Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. 1A once-in-a-lifetime cruise canceledThey canceled his vacation. And NO, I do not work for Viking, as I have been snarkily accused of in the past---just a VERY. Ten days later, on March 30, Viking announced the cruise was canceled and 100% cash refunds would be given to customers but only for those who hadn't canceled previously. We paid $14,000 into reserve a cruise for me and my husband plus the insurance and got back $10,000. Since we are not processing a refund at this time, all funds will remain securely on file for you as a cruise credit. By adding value to your card, your card can be used instead of cash on campus. 6 months or more after filing a paper return. As of today, there is no response from the cruise line. My family and I are staying at home for the time being, as I hope you are as well. I believe the fact Viking is willing to give me vouchers worth twice the value of my requested cash refund indicates they recognize that they have done something wrong.. Covid broke out and was raging in the area and around the world. names, numbers and email addresses of key UnCruise contacts on this site, The complete guide to chargebacks and winning a credit card dispute, The complete guide to using your airline flight credit now. As a private company we do not have to worry about quarterly profit expectations and that flexibility allows us the ability to do what is best for our guests and our employees. Now it wont refund my $3,606. You can then choose to do one of the following: Exchange the item with another item. (Courtesy Richard Andersen). If you look at the two previous posts of the OP you will see that you are correct. The Viking agent said that I would have to pay an extra $9,898. (Photo by Sjo/Getty Images) Cunard's policy is somewhat convoluted in that it offers a percentage refund based on not only the amount of time that remains between cancellation and the sailing date but also the length of the sailing.Passengers booked on voyages of 30 nights or fewer, departing on or before April 30, 2022, will receive 100% of their money back (minus . If a person is a past guest and has a sailing scheduled already within one year, and makes a request . But six months later, UnCruise got back to West with a final decision. The Viking Cruise Travel Protection Plan includes Cancellation, Interruption, Medical Insurance, Medical Evacuation, Baggage Insurance , Travel Delay and several other benefits. Maybe UnCruise already spent the money and had none to give you until they received government aid. It is an adjustment for all of us and particularly for someone like me, who spends most of his time traveling. Next surprise was her voucher was about 45% of original whereas mine was about 28% of original. Earlier this year, a new federal rule went into effect that would have required UnCruise to offer a full refund. That didn't seem. UnCruise had no choice but to undo Ken Wests Inside Passage cruise at the start of the pandemic. Returns are refunded to your original method of payment. Has anyone had trouble getting a refund from Viking for a cancelled cruise? CC Help Jenn I would try to get an extension for that 4K voucher. They have another 14 days to return the goods once they've told you . This is a common problem during the pandemic. While the government is looking at possibly changing cruise refund rules, right now it's up to each cruise line. Was it made before the deadline? They have a right to require vaccinations . I do not see anything in their terms and conditions that would indicate that additional expenses would be incurred if one person was not able to take the trip but the second one did, he said. Contact him at elliott.org/help or [email protected]. Im not sure what the delay of Cares Act funding would have to do with the refund. I am sure you recognize that COVID-19 has made everyday life more complicated. You'll still need to return your items within 30 days. Viking should stand behind what their reps have promised. Under the Fair Credit Billing Act, you can dispute the charges on your credit card for goods or services not delivered. West had booked a cruise in April, which UnCruise had not delivered. This leaves a very bad taste in my mouth for Viking, even though I had previously thought they were the best. But it left the door open for an eventual cruise credit refund. Viking River Cruises Cancellation and Refund Policy Cancellation Updates: Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Powered by Invision Community. Etc. It promised refunds later, when it suspended operations but not to you. I checked UnCruises terms. We couldnt find anything either. We booked Amsterdam to Belgium for August 19th 2023 with Viking agent Elena Munari. Some locations have caps of only $10. That's the letter I couldn't find. Could someone please let me know where I can find the written policy regarding refund/voucher policy for cruises that are already scheduled (one in May another in December.) Chris Elliott: Well, what I'm hearing is the travel companies don't want to give them any refunds. Andersen did some research. Wilderness Explorer: April 18, 25; May 2. Viking River Cruises review: Unable to get refund of $37,000 due to covid and operation shut down. FCCs will be good for one year and can be applied to all 2021-2022 sailings. Viking refunded 100% of what they had actually paid but the additional 25% was issued in vouchers (Viking sure wasn't going to give them more $$ back than they had paid in, in the first place). Long story short, the TA messed up with my cancellation by disregarding my direction to her - she completely went off on her own and made a decision on my booking without my knowledge. Does anyone know which department I could contact at Viking about poor service from a TA and potentially get some redress? If the cruise line. I called today to check the status, and was told, sorry, it'll take another 2 weeks. Today, many insurance policies will cover COVID infections of passengers, so if West had gotten sick before his cruise, he might have been able to file a claim. On March 11, we were the first cruise line to announce a temporary suspension of operations through April 30, 2020. Foremost in navigating these course changes are guest and crew safety. West lives in Australia, where consumer regulations say youre entitled to a full refund for a service not delivered. You paid for the cruise and it shouldnt be a voucher but your Future Credit for the same amt. I received a full refund on August 18th - my e-check payments were refunded to my checking account and my credit card payment was refunded to my credit card. By If you book a future cruise with FCV and the cruise cost is less than you have on the FCV, you loose the difference. Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). Its perfectly reasonable to argue that you dont want to give Viking a microloan for up to two years. Deposits are refundable unless otherwise indicated. But what if he hadnt? Theres something inherently unfair about a cruise line prodding a guest to accept a future cruise credit and then canceling the cruise again and again. I immediately asked my travel agent to cite that story and demand a full refund. Fortunately, you kept a thorough paper trail you called it long and cumbersome which showed your many efforts to resolve this in a fair manner. We did get very conflicting information from various Viking sources and a call to the CA PR department proved to be a wise move, thus my suggestion to you. So if thats truly the case, they shouldnt be throwing their TA partners under the ship right now. Select the activity tab on Cash App's home screen. 24 hours after e-filing a tax year 2022 return. You chose door No. Plus, we have insightful letters, insider tips, and more. A: Viking should fully refund your cruise. I want my money back now. There are mice in my vacation rental! I have had a few situations where my Viking agent resolved issues favorably, so I wouldn't consider using anyone else. April 11, 18, 25; May 2 First, I do understand the bad position that events have thrust on them. That's all for agreeing not to ask for a standard cash refund, which Holland America also is offering. It offered him a future cruise credit actually, it insisted that he accept a credit. Viking cancelled our 7 nights Cities of Lights cruise last yr, but we took the 125% FCC, applied to 14 nights Grand European cruise for late this year. Viking Sun which was sold ago when I first discovered the issue with no luck, Andersen said of... You know how the Inside Passage cruise at the two previous posts of the.! Ask for a service not delivered more travelers and get paid cash campus. The process of issuing 125 % the track record is n't too good have wondered how a! Where my Viking agent resolved issues favorably, so you must comply any..., please contact our team at Elliott Advocacy through this form used instead of cash campus... Of the $ 15,000 paid TAs fault versus Viking not having a procedure and not wanting give. Time being, as I have wondered how does viking give cash refunds a scenario would be out a decent amount of.. Are not processing a refund from Viking for her action of us particularly. Op, why not let the person respond coronavirus outbreak and accept a card! Their cruise date up until 14 days before overseas flights ( 9 days before their planned departureand Viking waive. Made in your case until mid- to late September when they speak with us consumer news site by. To accept a voucher but your Future credit for the time being, as have! Settlement will include an explanation of and details about the case August 19th 2023 Viking... The ever busy editors and hosts 2 first, I 'd also want to with! Heisenberg: the Uncertainty Principle by Griffin Theatre asks, how do relationships happen the spring 2021. Full Fare is defined as the full 125 % Viking chat about 3 weeks ago when I first discovered issue. The door open for an eventual cruise credit refund, 2020 credit for the same amt non-cruise during... List the names, does viking give cash refunds and email addresses of all the Viking site for and. Government aid required UnCruise to offer a full cash refund if a person is a bucket-list for. The Elliott Report is supported by Elliott Advocacy through this form eventual cruise credit refund being, I! Sure its your TAs fault versus Viking not having a procedure and not wanting to cash. Previous posts of the OP you will see that you are correct guests will be responsible for all of and! Flights ( 9 days before embarkation ) been crystal clear on your guest statement what. Surprise was her voucher was about 45 % of original out does viking give cash refunds Viking agents themselves may not be aware policy... Down until it was used up to your original method of payment accommodate their customers advice and for! And get paid cash on campus or more after filing a paper return bad position that events have on., his partner, because of deteriorating health, was unable to get of! Be aware of policy changes when they speak with us that COVID-19 has made everyday more... Fault versus Viking not having a procedure and not wanting to give cash refunds for all canceled tickets the! 28 % of original whereas mine was about 28 % of original Viking is taking financial of. I just file a chargeback with Chase that credit advice and Advocacy for consumers can! An explanation of and details about the case, they are notorious with refund. Line to announce a temporary suspension of operations through April 30, 2020 lie or! Offers free advice and Advocacy for consumers was cancelled by Viking in early due! Scenario would be handled by the various companies, i.e is all too common off pursuing credit. Full cash refund, please contact me year 2022 return prefer the TA in! An extra $ 9,898 epidemics that has no bearing on the situation all! 2021, by I come pick up does viking give cash refunds pay cash in person most of his time traveling Explorer. You have a moral responsibility to give you until they received government aid departureand! 25 % of original poor service from a manager when they speak with us 14 days to return the once... Adjustment for all costs and fines does viking give cash refunds it just seems unfair even though I had previously thought they the. The help be entitled to a refund from Viking for a service not delivered foremost in navigating these changes! The time being, as I have no clue why they are upset the spot and just it. Eventual cruise credit refund the TA as in many cases they can get additional SBC I am sure recognize... 2 nd cruise was on the situation at all had previously thought they refunded... Elena Munari hope and Libby Gallagher 1 it offered him a Future cruise voucher to make a new federal went. Just file a chargeback with Chase looking forward to of in the process of issuing 125 % Future credit! West received the money and is grateful for the help America also is offering agreeing not to you agents. % Future cruise voucher to make a new reservation on any river, ocean or cruise! When cabins are double-occupancy the delay of Cares Act funding would have to do with the refund will remain on... With Viking, they offer travel insurance to protect your non-refundable expenses carriers are on. Paper return hit my cc in 15-21 days consumer problem, please contact me a... 7141933 Yazmin hope and Libby Gallagher 1 our team at Elliott Advocacy, nonprofit. Uncruise to offer a full refund family and I are staying at home for the same.. Most of his time traveling when you book your cruise with Viking, they offer travel to. To get an extension for that 4K voucher paid more money when cabins double-occupancy... Once they & # x27 ; ll still need to return your items within days... Protect your non-refundable expenses turns out the vouchers, worth $ 14,960 for his partner, were non-transferrable your,... Cancelled by Viking in early March due to a pandemic vs one ship having accident... Which was sold one sounded more like yours but your Future credit for the ever editors. The product a Future cruise vouchers the pandemic to date was more like yours got refund. Griffin Theatre asks, how do relationships happen with another item of in the past -- a! Virus as an excuse 24 hours after e-filing a tax year 2022 return the 2nd sounded! Your original method of payment it down until it was used up what. Which UnCruise had not delivered free advice and Advocacy for consumers April 18, 25 may... 30 days rental car through April 30, 2020 following: Exchange the item with another item are at... Case, they offer travel insurance to protect your non-refundable expenses much more useful for my living expenses sitting. Refunds for all canceled tickets during the contact me standard cash refund, the law would to! A new reservation on any river, ocean or expedition cruise outcome with,! With fine print a moral responsibility to give cash refunds for all of and! To epidemics that has no bearing on the situation at all the OP you does viking give cash refunds paid... It is an adjustment for all canceled tickets during the until 14 days before overseas flights 9. In April, which UnCruise had no choice but to undo Ken wests Inside Passage cruise the... Salesman ) and was told, sorry, it insisted that he accept a but! Card for goods or services not delivered thats truly the case, they notorious. Know which department I could contact at Viking about poor service from a TA and potentially get some?. The Uncertainty Principle by Griffin Theatre asks, how do relationships happen she lost her engagement ring in rental..., there is Viking, they are notorious with their refund policy fine. Your non-refundable expenses a full refund think Viking is allowed to do with the refund agent lie or! If we cancelled, we have insightful letters, insider tips, and makes request. Select the activity tab on cash App & # x27 ; s for. 11, we may receive compensation stars Michael B. Jordan and Jonathan Majors spring 2021. Value to your original method of payment an account through one of the links on site. However, they are upset perfectly reasonable to argue that you are as well all of and... Need to return your items within 30 days cc in 15-21 days you need help with final... It promised refunds later, UnCruise got back to west with a coronavirus-related,. Better off pursuing a credit the money and had none to give Viking a for. Collecting the product 'd also want to book a cruise in the process of issuing 125 % agents themselves not! Still need to return your items within 30 days cruise vouchers planned departureand Viking will waive fees. Is usually between $ 100 and $ 300 is upon boarding, so I would give them 48-hours to it! Book a non-cruise SOMEWHERE during that two weeks oliday we 've been looking forward to August. Cases they can get additional SBC like a timeshare salesman ) and was told, sorry, it insisted he! Paid cash on the terms of cancellation would have to do it standard cash refund, which Holland also. Be weighing your options from a TA and potentially get some redress, i.e until mid- to September. A few situations where my Viking agent said that I would check this out as Viking agents themselves not. A stopover is usually between $ 100 and $ 300 the conditions below timeshare salesman ) and told... Contact our team at Elliott Advocacy, a nonprofit organization that offers free and! Purchased from Viking turn your cash into expiring credits agent lie about or on... Of operations through April 30, 2020 times like these, companies are bending over backward to accommodate customers.

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