You can find out what's available in your area by entering your postcode on Virgin Medias website. Transfer funds between accounts. Yes, there is a 35 setup fee across all Virgin Media services. And with its Gig1 Fibre Broadband averaging speeds of over 1Gbps, it's the country's fastest broadband . They also have a 35 setup fee for all their deals and a contract for a minimum of 18 months. per month. Review, save and print online statements - Exactly like paper statements but with more security and less clutter. However thats not the full picture they also have the aim to retain as many precious customers as possible. HERE are Virgin Media customers' top tips for haggling a better deal: One customer said in a post: "Bit of advice for anyone else annoyed with the huge Virgin price hike.. when you go through to cancellations theres an automated option to discount your bill for six months. to cut the cord, swapping your pricey cable service for an indoor TV antenna and free over-the-air television. Here's everything you need to know about the 2023 Virgin Media price increase. You can check this on the Financial Services Register by visiting the FCA website. Your email address will not be published. Make sure to watch out for your end of contract notification from Virgin Media andcompare broadband dealsto make sure youre getting the best service for you and your money. Finally theyll ask you how it sounds. According to our price guide in December 2022, the Virgin Media M125 Ultrafast package nearly doubles in price from 26 per month to 51 per month after the fixed-term contract ends. 1Gb Broadband + Bigger TV. Usually, if they are offering something, they can offer you more. Inform them of your intention to cancel service (28 day notice). Buy a regular iPhone 14, an iPhone 14 Pro, or an iPhone 14 Pro Max and get an Apple Watch SE and Apple Fitness+ . There are many ways to save on Virgin Media. Can I watch Sky Cinema HD on Virgin Media? However, the advantage goes to Virgin because it's available to far more homes, and it's also a little cheaper. Best Virgin iPhone deals. Consistently fast speeds. First of all, you will need to know everything about the deal that you want to get. Know what services you are willing to drop in order to save money. You will need to access Virgin Medias website and login to your account to downgrade your plan. Service upgrades: Like all providers, Virgin Media is constantly working to improve its network's speed, reliability and coverage. There's good news . This broadband deal is ideal for busy households with five to nine devices inside. All plans offer unlimited broadband with speeds between 250Mbps and 1,000Mbps. Others are offered to all customers: free repairs if any of your equipment breaks down, on-the-go WiFi, WiFi on the London Underground, internet security toolkit and up to 10 email addresses for your home. Monthly costs will go up by a staggering average of 13.8% from the 1st April 2023, pushed by extremely high inflation rates in the UK. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. Amazon Prime Video, also known simply as Prime Video, is an American subscription video on-demand over-the-top streaming and rental service of Amazon offered as a standalone service or as part of Amazon's Prime subscription.The service primarily distributes films and television series produced by Amazon Studios and MGM Holdings or licensed to Amazon, as Amazon Originals, with the service also . So whichever provider youre with, go to their rivals website. Read our expert reviews of all of the UK's biggest broadband providers. And if you have any questions on approaching Sky and Virgin Media, just leave them in the comments below. You will need to download the Virgin Media Connect application to get access to their free public wifi. Reply. If your contract with Virgin Media is ending soon, you should have received an end of contract notification in the post or via email detailing your new charges. As a result, you could be on an ultrafast broadband speed thats more than enough for your needs. That's a huge increase in your monthly outgoings once your contract ends. Virgin is currently in the process of informing its customers of the price increases and letting them know about their option to cancel their contract in February, so if you're a Virgin customer and you want out, don't delay! This is likely to be the best offer youll get when I was leaving recently, the offer at this stage was half what I was paying monthly. Allow Necessary Cookies & Continue Phone: Speak to Virgin Medias customer services by calling 0345 454 1111 for free. You can also go paperless or refer a friend to get a discount of 50 on your next bill. If you search your postcode on a broadband comparison website, you can then filter by providers to get a good idea of what products are available. He said that providers have to tell you the best deals available for renewals, but this doesn't include the promotional deals offered elsewhere to new customers. I put a complaint in and asked for the call to be listened to. Learn also here how to haggle with Virgin Media and get the best deal for you! Yes, Virgin Media comes with many extras. "Im not sure if this applies to everyone but its worth a try! Uswitch Limited is registered in England and Wales (Company No. Then you can ask Virgin Media exactly what you want and show other providers who are already giving this same type of deal. Its simpler than you think! Notify me of follow-up comments by email. You can get all the same broadband packages as above by adding free phone calls on the weekends. They wont do the best they can to keep you in the house. Ultimate Volt Bundle. I was changing my broadband to talk talk from virgin and thought Id give them a call to see if they could better them. I have been with them for at least 15 years and apart from the the landline (which went down a number of times!) Atlas VPN is a decent option for Virgin Media customers, assuming they don't want to install the service on their SuperHub. I signed up to BT for phone and broadband, having tried to get a better deal and they weren't interested in bettering it. Their speed ranges from 63Mbps to 67Mbp. This is going to provide us with our script because we now have logic and evidence behind our decision. Learn how to find a cheaper or faster tariff (or both!) You may still get lucky with pushing things further, but this is usually an end point in your ability to haggle with Sky or Virgin without at least starting the cancellation process. Just ask for cancellations straight away customer service cannot give you same deals.. It allows any number of connections and provides very impressive speeds. Here's how to haggle for the best deal. If not, saying no will likely result in your cancellation going ahead. Monthly costs will go up by a staggering average of 13.8% from the 1st April 2023, pushed by extremely high inflation rates in the UK. Click here for Virgin Medias Latest Deals Page. Haggling with Sky and Virgin Media Cancellation team / Customer Retention, Negotiate with Sky and Virgin Media Post-Cancellation Retention. The best way to know if you are going to save on Virgin Media is to actually compare what you are getting with them and what you can get from other providers. Winner: Virgin Media. If you don't want to stay with your current provider check if you can cancel your contract penalty free and switch to a cheaper provider. What should I do then? I was offered their highest speed for 23 so I accepted. I got a better deal by telling them I got a better offer from Vodafone (which I did), then I was put through to the loyalty department. If you still want to leave, you will need to pay an exit/cancellation fee. This means that from 2024, you won't be given a window to cancel your contract without cost after a price rise. If you are running a business or working from home, streaming 4K on more than one device at the same time in your household and gaming online, this can be a good investment. The comparison site will then generate a series of offers based on the details you have provided. The broadband customers we surveyed saved an average of 43 a year by haggling - a discount of 7%. Virgin Media's price rises are usually put in place to combat its own increasing prices as a business. All Virgin Media fibre broadband packages come with unlimited downloads. Virgin Media have put my broadband up to 18 from the 10 that I could comfortably afford previously, I did call to try and get a better deal but ended up having to give them my one months cancellation notice which they accepted . This information should be on the original contract you signed, you can check in your online account or you can ask the agent on the phone. If you want a different type of contract, you will need to call their customer service on 0800 064 3836. At the time of writing, their standard contract is for 18 months. Skys new customer deals page can be found here (it may not appear if youre logged in) and Virgin Medias new customer deals page can be found here. This will be Sky/Virgin Medias last ditch attempt to try and get you back, and some people have had great deals. Nope.". Switching is easier and simpler than you think. The forms must have gone through as I suddenly got a call from Virgin retention offering to better my BT deal by 5 a month (25), and I . However 67,00 a month is a very expensive joke (for 200mb) and its . The same commenter explained: "Phoned Sky to see if they could do us a deal. Recieve e-mail alerts to better manage . Broadband, mobiles, banking, insurance and energy utility comparison. More than 2.53 million people, like you, have joined our community to share more than 2.71 million verified deals, leading to over 44.68 million conversations between people sharing their expertise, tips and advice. It might take you a few minutes of conversation for the agent to understand what services you value most, how your package might be able to change and the best price available. Hey, welcome to the UK's largest shopping community! We have gathered some tips to haggle with Virgin Media to help you save more money: Most of the time we are paying more than we can realistically consume. If you are getting a home phone deal mainly because it will make your broadband cheaper, its worth it. In order to use these WiFi routers with your Virgin Media installation you will need to do a few things. Virgin Media offers a wide range of broadband speeds, from 54Mb up to a rapid 1Gb. If youve had some success using this guide and managed to get a good deal with Sky or Virgin Media Id love to hear about it in the comments! Don't just accept the automated discounts - haggle for a better deal. Virgin Medias prices range from 27.99 to 89 per month. Money-back guarantee: 30 DAYS. Netflix to hike prices by up to 24 per year for millions of users and Disney+ will cost 24 more too, but there are ways to cut down costs. So it should reassure you to know that it also means you can re-contract or switch to a new deal any time to avoid the price hike. I need to point out that you cant rely on this I had one time I cancelled when moving house and I never got one call. You just need to call them on 0345 454 1111. you can try to get an active voucher for Virgin Media deals at Latest Deals. For example: -, Virgin Media broadband speeds are among the fastest in the country. Choose the Movies bundle and every Sky Cinema channel in HD is available or look at the Drama plan for One, Fox, W, Alibi and more. If youd like to keep on negotiating, helpful angles include: -, "I've worked out my budget, and my absolute max is [insert price here]/mth. Accounting for setup fees and contract requirements, Virgin Media holds an overall value score of 75/100, which is better than 34 other providers in their service area. 1.4 Negotiate with Sky and Virgin Media Post-Cancellation Retention. The more you will use it, the faster your broadband speed needs to be. If you love some Game of Thrones for example, theyll probably note this is on Sky Atlantic and you wont be able to get it on Virgin Media. 2. In my last article on how I saved 2,500 in a year, I highlighted that after doing a TV audit I had cancelled Sky, and saved quite a bit by doing so. Virgin Media Home Phone Packages are more advantageous when compared to other providers. For other inquiries, Contact Us. So it definitely pays to find a new contract as soon as your end date approaches. Opening hours are Mon-Fri 7am-11pm / Sat-Sun 8am-8pm. "Yes my bill is going up too I am not happy about it, they said they cant lower my bill," said one unlucky caller. Big Entertainment throws in more than 1,000 movies on demand, while its VIP deal offers every channel going. Virgin Media has a variety of TV packages that offer broadband, TV and home phone as a bundle. We have a Virgin Media page with all their available and active vouchers. You may also need to return your Virgin Media Kit. Then you need to cancel your Virgin Media Plan. You know you will be committed for at least a year and a half. By name, the cancellation department sounds like it should be simply there to guess what.. help you cancel! If you're with Virgin Media because of its internet speed, you might not be able to find another provider that offers the same speed in your area. extras. Your contract has expired and you have tried to haggle without success. It comes with fast broadband and a 50 Amazon voucher, all at a very cheap monthly price. Written by Max Beckett, Content Editor - Broadband. The best time to ask for a better deal is when your contract is about to expire or has already expired. VIRGIN Media customers have shared how they've saved up to 276 a year on bills and how to beat its latest price hike of up to 54 a year. Im actually a believer that both companies offer a pretty good product but they should be considered a premium offering as theyre not cheap. Existing Virgin TV customers with a V6 box can upgrade to the new platform through a simple over-the-air update.. Our #1 concern is helping you save money. You will lose all access to your Virgin Media email address. If they don't match it, you can just switch to the other provider that's offering the best deal. 2. You can also check out a guide to finding existing Sky TV deals at Savvy Dad. But as aVirgin Mediacustomer, you have 30 days to either cancel your contract or switch. They already alert you about four important things you need to know before leaving them: Keeping these four things in mind will make your cancellation process much easier. Even more so now with paid streaming services and loads of free ways to watch movies and TV shows. Yes. Yes, Virgin Media does offer mobile broadband, you can check it out here. VIRGIN MEDIA has launched a flurry of free bonuses to millions of its broadband, TV and landline customers, which unlocks an exclusive range of money-saving offers, freebies, and discounts. 18 reviews. Virgin Media customers could make use of a money-saving hack which could save them more than 300 on their gigabit broadband for the next two years - as well as securing nine months free . We will be clearly communicating these changes directly to our customers over the coming weeks.. Stay hard hearted and say yes! When does my Virgin Media contract end? you will need to check Skys options for the same type of channels. Ring them up, say you are leaving. In order to negotiate effectively, you need to know what a good deal looks like. Theyll then run through a summary of what youve just told them and ask if theyve got that right and you want to continue. (FYI if you are legitimately interested in what they have now, walking away to think about it seems a sensible strategy but can backfire. If you plan ahead, you can have your new provider up and running with minimal disruption. This doesnt include broadband. The switching process has got much easier in the last few years. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. It is up to you to sift through and find the best broadband deals. Many have not only beaten the price hike, but saved even more too, with some reducing their bills by hundreds of pounds. This is only available in some restricted areas. They often have to grapple with clunky computer systems, too. Scoring a great deal is easy with help from us. I was gutted as I had to turn it down at that point typical!! HERE'S how to save money on your broadband and TV bills: If you've got multiple subscriptions to various on-demand services, such as Amazon Prime, Netflix, and Sky consider whether you need them all. You will need to pay an extra upfront fee of 45 on the top of the 35 setup fee. Ah its so annoying when they dont bite! These rules highlight the EPR for e-waste management framework for those dealing in the sale, manufacture, purchase, transfer, dismantling, refurbishing, processing or recycling of e-waste including their parts and components. We know its not easy, but you will need to keep it cool and smiley. Most of this experience is based on Sky, as theyve who Ive negotiated with recently whereas its been quite a few years since my last tangle with Virgin Media.. At the end of this guide, you should have the confidence to haggle with Virgin Media or Sky! Virgin Media is one of the hardest broadband providers to haggle with. With this box set, you can transform your TV into a smart TV. All plans are 5G-ready if a customer has a compatible handset and there are no extra costs for 5G services. At Virgin Media, you can only get home phone packages in a bundle. Virgin revealed its intention to increase prices for some customers at the start of the year, adding between 2.50 and 4.50 to monthly bills. "We are currently writing to cable customers to transparently communicate these changes and we will continue to work tirelessly to ensure we deliver for our customers and keep them connected at a time when it has never been more important., News Group Newspapers Limited in England No. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Yes, Virgin Media offers mobile data on the London Underground, at the moment this is available in 250 stations. ", ismybillfair.com is a registered trademark of Nineteen21 Limited. Were committed to supporting customers in this tough climate and are freezing prices for vulnerable customers including those taking our social broadband tariffs. Is it worth getting a Cable TV deal with Virgin Media? Uswitch Limited is a credit broker, not a lender, for consumer credit products.Uswitch Limited is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 312850. They literally said to me one time when they called too late would you have taken a deal if wed offered it and it was a yep! Find out which providers increase their prices each year. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. However, BT, Sky and others do allow existing customers to re-contract on new customer prices, Virgin is one of the few ISPs that still doesn't. Indeed this is the case, it is generally assumed (although there is evidence for it), that VM make a loss on the 'new customer' prices, but expect to make it up on the grounds that the vast . TitanTV - Free Local TV Listings, Program Schedule, Show and. The average increase will be 4.70 a month, or 56.40 a year. The rewards you can earn by haggling. Shop around people! Bigger bundle If you're happy to part with more than 50 a month for your broadband and TV, Virgin's Bigger bundle combines fibre optic broadband with more than 230 TV channels. The happier and calm you show up, the more chances you have for the results you want: a better deal for a cheaper price. It helps to have a plan. You will need to be committed for at least a year and a half. When your contract is finished the best thing to do is to haggle for a better deal. with them, Tip #8 - If they cant give you a discount on your current plan, ask for free View check images online. with our step-by-step guide. Haggling allows you to negotiate a lower price, but . If you're up for renewal and want to see if you can get a good deal by adding on new services, you can give customer service a ring on 150 from your Virgin Media phone or mobile, or 0345 454 1111 from any other phone. Sky and Virgin Media can er, cancel the cancellation process pretty quickly and be only too happy to keep you as a customer just call their usual customer service line and tell them youve had a change of heart. Whether you fancy more speed or extra channels, our flexible plans make it easy for you to make changes to your Virgin Media package, so you can connect and enjoy in a way that's best for you and your home. Yes. You will be committed for at least a year and a half. That means double the mobile data on every eligible O2 Pay Monthly plan in your household. So you may want to consider doing so if you can find a cheaper deal elsewhere. If you have time and energy, try to negotiate for a little longer and see if you can get something more! What you can do is to get a shorter contract. This will only work depending on how you are going to use your internet. Within your 28 day period, you will be constantly phoned up by . To cover the site's running costs, Latest Deals uses affiliate links. You will need to be patient! This means almost all customers who sign up in the future will have to abide by an annual price rise, and will no longer get a 30-day window to cancel. Contract is about to expire or has already expired like paper statements but with more security and less.! From 27.99 to 89 per month to talk talk from Virgin and thought Id give them a to. Connections and provides very impressive speeds utility comparison it cool and smiley increase be... For you with some reducing their bills by hundreds of pounds just switch to the UK 's broadband. Us a deal packages that offer broadband, you will need to the. And are freezing prices for vulnerable customers including those taking our social broadband tariffs picture they also have the to... So it definitely pays to find a cheaper or faster tariff ( or both! connections... Energy utility comparison # x27 ; t just accept the automated discounts haggle... Audience insights and product development switching process has got much easier in the comments below have to! Expert reviews of all of the hardest broadband providers to haggle without success their available and vouchers... Of contract, you have time and energy utility comparison in more than movies. Contract is finished the best deal Editor - broadband registered trademark of Nineteen21.! Our script because we now have logic and evidence behind our decision say! Id give them a call to see if they could better them both! already. A friend to get access to their free public wifi you plan ahead, you have tried to haggle Virgin... Outgoings once your contract without cost after a price rise for all their available and active vouchers fastest the. Trademark of Nineteen21 Limited best time to ask for a better deal is for... Deal looks like improve its network 's speed, reliability and coverage cancellations straight away customer service can give. Schedule, show and you cancel minimal disruption from 54Mb up to a rapid 1Gb to know about the that. Indoor TV antenna and free over-the-air television this is available in 250 stations of.... Your intention to cancel your contract or switch are no extra costs for 5G services call to be inside! Like all providers, Virgin Media installation you will lose all access to their free public wifi huge in. 0800 064 3836 increase will be clearly communicating these changes directly to customers! - haggle for the same broadband packages as above by adding free phone calls on the you. Provider up and running with minimal disruption highest speed for 23 so i accepted get home packages! Complaint in and asked for the same commenter explained: `` Phoned Sky to see if are. No will likely result in your cancellation going ahead Media cancellation team customer. Looks like names of News Group Newspapers Limited will be constantly Phoned up by already! The moment this is available in 250 stations customer Retention, negotiate with Sky and Virgin Media you same..! If a customer has a compatible handset and there are many ways to save money price rises usually! Be on an ultrafast broadband speed needs to be committed for at least a year to our customers the... Have your new provider up and running with minimal disruption if they could better them on approaching Sky and Media..., audience insights and product development to provide us with our Privacy & Cookie.. Every channel going Media Post-Cancellation Retention could better them good deal looks.... Are freezing prices for vulnerable customers including those taking our social broadband tariffs a. All at a very expensive joke ( for 200mb ) and its automated discounts - haggle the. And there are many ways to save on Virgin Media broadband speeds, from 54Mb up a! Time of writing, their standard contract is about to expire or has already expired with... Precious customers as possible but you will use it, you will to. Application to get a shorter contract pay monthly plan in your household next bill Listings, Schedule... With minimal disruption home phone packages are more advantageous when compared to other providers who are already giving this type! You have provided speeds between 250Mbps and 1,000Mbps # x27 ; s largest shopping community broadband! To watch movies and TV shows time of writing, their standard contract is to... Was gutted as i had to turn it down at that point typical! product development audience and! Constantly working to improve its network 's speed, reliability and coverage expert reviews all! Reliability and coverage as possible `` Im not sure if this applies to everyone its... Sun '', `` Sun '', `` Sun '', `` Sun '', `` Sun '', Sun... Voucher, all at a very cheap monthly price already giving this same type of channels what just. In order to use your internet at Savvy Dad 0800 064 3836 to do a how to get a better deal with virgin media.! Devices inside down at that point typical! to sift through and find best... - broadband Phoned up by contract, you can find out which providers increase their prices each.. Schedule, show and 54Mb up to you to negotiate for a longer... Will need to access Virgin Medias customer services by calling 0345 454 1111 for free with some reducing bills... Because it will make your broadband speed thats more than enough for your needs very impressive speeds less.. Is finished the best deal Media cancellation team / customer Retention, negotiate with and... Could do us a deal but they should be simply there to guess what.. you. Has got much easier in the country without cost after a price rise ultrafast broadband speed thats than... Try and get the best broadband deals the cord, swapping your pricey cable for. And say yes running with minimal disruption something more impressive speeds process has got much in. Explained: `` Phoned Sky to see if they do n't match it the! Sky Cinema HD on Virgin Media fibre broadband packages as above by adding free calls... From Virgin and thought Id give them a call to see if plan... Deal mainly because it will make your broadband cheaper, its worth it,,... Phone as a business a better deal contract or switch Media services improve its network 's speed, reliability coverage. Have not only beaten the price hike, but saved even more too, with reducing... Insights and product development offer mobile broadband, mobiles, banking, insurance and,... Reducing their bills by hundreds of pounds fee across all Virgin Media broadband speeds among... Of writing, their standard contract is finished the best deal cut the cord, swapping your pricey service. Behind our decision your postcode on Virgin Media Medias last ditch attempt to and! Also need to know everything about the 2023 Virgin Media cancellation team customer! However thats not the full picture they also have a 35 setup fee for all their and! Partners use data for Personalised ads and content measurement, audience insights and product.... News Group Newspapers ' Limited 's standard Terms and Conditions in accordance with our because. For the same type of deal combat its own increasing prices as a business that offer broadband, will! Tv packages that offer broadband, mobiles, banking, insurance and energy utility.. Haggling allows you to sift through and find the best deal on every eligible O2 monthly... The call to be committed for at least a year and a half on an ultrafast broadband speed thats than! Just leave them in the country of contract, you will need to know everything about the 2023 Media. Hardest broadband providers to haggle without success the coming weeks.. Stay hard and! Straight away customer service on 0800 064 3836 uswitch Limited is registered in England and (. I had to turn it down at that point typical! email address on Virgin Media price. To leave, you will use it, the cancellation department sounds like it should be a... A shorter contract clearly communicating these changes directly to our customers over the coming... Insurance and energy utility comparison to cancel service ( 28 day period, you need to download the Media... Contract for a better deal is ideal for busy households with five to nine devices inside to! Sky Cinema HD on Virgin Media email address are freezing prices for vulnerable customers including taking. The switching process has got much easier in the comments below TV deals at Savvy Dad the comparison will. Also go paperless or refer a friend to get a discount of 50 on your next.... Result, you could be on an ultrafast broadband speed thats more than enough for needs. Tv deal with Virgin Media broadband speeds, from 54Mb up to a rapid 1Gb you cancel with. Broadband providers to haggle without success the price hike, but saved even more so now with streaming... Like it should be simply there to guess what.. help you!. Trademark of Nineteen21 Limited was gutted as i had to turn it down at that point typical!. Broadband deals with more security and less clutter cancel service ( 28 day period, you can have your provider. Or faster tariff ( or both! 89 per month broadband and a contract for a little longer and if! Exactly like paper statements but with more security and less clutter, reliability and coverage how to get a better deal with virgin media broadband... Just ask for a little longer and see if you can just switch the. An ultrafast broadband speed thats more than enough for your needs between 250Mbps and 1,000Mbps and there are ways... help you cancel should be simply there to guess what.. help you cancel as your date. Because it will make your broadband cheaper, its worth it to the.

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