Its intended for use on a range of indoor household items, such as upholstered furniture, curtains, throw pillows, and table linens. So, for example, if you paid $299.00 for your 5-year plan with no problems, you earn a $299 credit for anything in the store priced $600 or more. You can use this credit for up to 50% of the value of new furnishings. They have more than 89% of customers are impressed with their services and even if you don't like any product you purchased, La-z-boy allows you to return it within a . " in 4 reviews Location & Hours 11515 Carolina Place Pkwy Pineville, NC 28134 Get directions Edit business info You Might Also Consider Sponsored 50 Floor 48 Dan recalls an instance where a customer returned a four-year-old leather sectional that had a large stain on it. Meet duo. Most companies will not warranty fabric for more then one year. No, La-Z-Boy doesnt have a lifetime warranty on any of the products that it sells, however, they do have one of the longest limited warranty options in the industry, with a decades worth of warranty coverage for almost all of their items. light cottonterrycloth. Also, replacements are guaranteed if it isnt repairable; customers appreciate that. cloth dampened only with clear distilled water. Verification can help ensure real people write reviews about real companies. Last April we experienced a small tear in one of our chairs and a stain in the leather of the other. They finally decided to replace the piece (only after the salesman pushed for this) and then the replacement piece did not match in our livingroom. Then nothing -- so I called and they said they again hadn't received them. According to them, we are the problem. See more ideas about couch fabric, lazy boy recliner, recliner. The cost of the plan depends on the price worth of furniture. Whether you decide to purchase the plan or not, you now have all the information needed to make an informed decision. Yes, but the fabric protector may need to be reapplied after laundering. Both salespeople pushed the sale of these warranties very heavily. All tho when they first answer the phone and you say something about blisters they are the first to say " we don't have Dimethyle Fumarate in our furniture". Just call your nearest store to discuss a free design appointment. My husband's 3cyr old power recliners footrest broke I Dec. Customer service sucks. It is an extensive warranty plan that goes above the standard 1-year manufacturers warranty by five years. It is also the easiest to care for of all upholstery materials. Aniline dye enhances natural markings such as wrinkles, scars and brands in each hide. Will that stain ever come out? I call customer service (Porsha) and she was so rude! La-Z-Boy - poor quality/ mechanisims break, La-Z-Boy - don't stand behind warranties lazy on customer service and quality. Repeated calls. Many of our furniture warranty plans cover various service calls. When I learned that La-Z-Boy only warrantied the fabric on their furniture for one year, I told the salesperson that I was going to continue shopping elsewhere. Great style shouldnt be cookie cutter either, its personal, and at La-Z-Boy we literally give a variety of designer fabrics or soft and supple leather selections to choose from, multiple wood finishes and even more customization options to create your perfect piece. Rest, relax, and repeat in style with ourduo recliners. This simple step can help ensure that the product wont negatively affect the fabrics color or texture. If not, you have to pick from what they have. Living on their reputation. DO NOT SHOP AT LAZY BOY AND DO NOT PURCHASE THESE WARRANTIES. Lazy-boy should be ashamed to even offer this companies warranty protection plan. to remove any excesscleaner. Ashley doesnt offer a stain-resistant fabric. shield that prolongs the life of theleather. La-Z-Boy Recliners 155 Results Sort by Recommended Sale +4 Colors Morrison Rocking Recliner by La-Z-Boy From $669.99 $929.99 ( 655) Free shipping Sale +2 Colors Randell Rocking Recliner by La-Z-Boy From $1,099.99 $1,199.99 ( 114) Free shipping +2 Colors Mateo Upholstered Recliner by La-Z-Boy From $929.99 ( 53) Free shipping Sale +2 Colors It takes months to have the warranty people repair it only to have it fail again. Our sleeper sofas are perfect for overnight guests. Get the ForceField fabric protector at Amazon, Sears, and Walmart. Each leather type has Our product is Anti-mold, Anti-microbial, PERMANENT, Eco-friendly. If youre in the market to buy a new chair, recliner, a sectional or a new custom sofa, you are in the right place. This is at least one reason why you don't find their furniture in your local . La-Z-Boy will provide you with a credit of 100% of the value of the plan. They just refunded the insurance cost. However, it would cover a burn, cut if it happened within 5 days. 252-447-3648. 16 months we noticed the material was wearing away and cracking. Any fault on this part can come from the plug or a disconnect in the internal cables. Stretch out and lean back, these sectionalsalso recline. ServeCo customers were surveyed the likelihood that they would hire their ServeCo Customer Service Representative if they owned a customer service company. By reading product reviews, you can check to confirm that the sprayers dont tend to stick or become easily clogged. For a 5-year duration, this plan is totally worth it, so do capitalize on this and enjoy the best use of your lazy boy recliner chair. Last April, we purchased two recliners from Lazy Boy and paid an additional $250 for a 5 year protection plan to protect against virtually everything from tears to stains. our sofa lost all its memory firmness in just 18 months! we called the warantee office and after giving info and pictures were told it would not be covered. This special formula keeps your furniture soft-to-the-touch feels great to sit on. They have absolutely no brains (I said what I said)and you cant reason with them, ever. They did not fix them or replace them, and the couch seat is very uncomfortable and sagging. From casual to contemporary, comfort never looked so good. We had to pay for the repair ourselves and wanted everyone know that la z boy isn't the store it use to be. It's a chair. With this warranty, you can get rid of stains, damage on your furniture for a specific time. is not petroleum-based. They make money if no claim. Furniture damage in a logistic process. They made 2 appointments to look at the stain but never showed up. If I can not get any satisfaction out of Lazy Boy I can do my best to see that no one suffers like I have and still am, going on 4 years. Just like every patient is different. Dont try to remove the stains yourself. Chart based on results from last 30 days. But how does the protection plan work, and how will it protect you? It takes a team you and a knowledgeable La-Z-Boy design professional. It would be pretty inconvenient to run out of spray with, say, two deck chair cushions untreated. Is it worth it to buy a five-year extended warranty plan for furniture? This question is one of many that clients ask when purchasing home furnishings at La-Z-Boy. They dont return calls. Ever. Do not use solvents to spot clean. With one of the strongest brands in the market, the service department is your one-stop-shop for any La-Z-Boy parts you may require. In our case, it was a totally different leather, very shiny and ours was dull leather, the color did not match our other pieces and the new piece has a flaw in the back. Theres no guarantee that he can repair my couch when he comes. (in most cases, it is only the retailers offering furniture warranty plans). Power. Answer 1 of 9: I would like to know if anyone does have a fabric / yarn / craft shop in central Budapest to recommend. Due to their chemical ingredients, many fabric protector products have a strong smell. Style with spaceto spare. Willful abuse or misuse of the covered product. With iClean Fabric from La-Z-Boy you can relax and stop worrying about stains. Many fabric protectors will last upward of 6 months. Mechanism failure: mechanism failure comes from the lever, internal racket, and electrical cables within the chair. Fabric protectors can be applied by a professional service or as a DIY job, with the latter being the more affordable option. I never heard from him again, but finally got an email saying that we were not covered. Scotchgard Rug & Carpet Protector can help shield these floor surfaces thanks to a triple-action formula that repels spills, resists soils, and guards against stains. The MSRP on the sofa is $1599 and on sale for $1179. No training or downloads required. It's now almost a month later and we can't get anyone to tell us the status of the chairs or even where they are, but they still have our $5,000. After the surface is covered, make sure to let it dry completely before spraying any additional coats or using the treated item. TUG saves owners more than $20 Million dollars. Fortunately for those with olfactory sensitivities, low-odor options that dry without a harsh smell are available. La-Z-Boy furniture dealers frequently offer their customers fabric protection service for an additional charge. We ordered in early October hoping to have by Christmas. Delivery people were not aware that they were to take back Chair #1 when they delivered Chair #2, but they spoke with someone & ended up taking Chair #1 along with Chair #2. The stuff works. We refused delivery of both. Overall, the price for an Ashley Furniture sofa ranges from $499 to $1999. The electric controls on one didn't work and the other one had a tear in the leather. We purchased a very expensive leather set from LazyBoy. So you really have no protection. Blot any remaining soap residue with a clean Some of the affected items may not be replaceable, so a store of equal credit value is provided at the original purchase price. Protector sprays with a specific use include those for patio furniture, car interiors, and marine fabrics. Daily activities like commuting, shuttling kids, and grocery runs can quickly make a mess of car interiors. Love to lounge? While I cant complain about the quality of their furniture, I do feel completely cheated by their added warranty/service plan. Shop Wayfair for all the best La-Z-Boy Sofas. Fabric, leather and standard foam padding have a one-year warranty from the date of delivery of the product into the customer's home. Articles may contain affiliate links which enable us to share in the revenue of any purchases made. Use a professional furniture cleaning service when an overall soiled condition has been reached. I have been very impressed with the furniture that has been replaced in "the House", keep in mind it gets very heavy use. Quick-drying formulas are available, however, and theyre ideal for high-traffic, heavy-use pieces like an entranceway rug or family room sofa, which can be used fairly quickly after treating. Repair or Replace damaged furniture: How to decide, La-Z-Boy iClean Review: Furniture Protection Fabric. I purchased 2 lazy boy recliners in 2006. Damage through vandalism or natural disaster A spin on comfort with our 360 swivel chairs. When theres a problem, a technician will visit your home and repair the item. 4 people found this helpful Helpful Report abuse Questions? Now you do. The answer to this question can tell you a lot about how the retailer will service your furniture. Lazy Boy does not provide enough protection to prevent the metal parts from pulling out of the wood. With styles for every taste, our loveseats are a perfect fit. Because of your information, I did not almost $400 worth of warranties today ! See in-store for the full price list. But then after 2 weeks went by with no word, I inquired and they said they didn't receive them. What is the La-Z-Boy Comprehensive service protection plan? *Crypton Leather Enhance uses bio-renewable materials produced from sand or mined silicon metal, and it Compare. rub, thestain. Do not buy anything from this manufacturer/company. She did offer the # for the non-warranty department to pay out of pocket for labor and supplies. If you claim, they refund the insurance cost. CALABASH Power Recliner Chair, Lazy Boy Recliner for Elderly/Adult, Adjustable Home Theater Big Man Recliners for Living Room, Soft Flannel Fabric Recliners (Brown) New to Amazon. I bought a reclining couch from La-Z-Boy with a 5-year Ultra Shield warranty. BEWARE. Avoid excessive rubbing with a cloth. Where you buy it from. asnecessary. We also know great design inspiration doesn't usually happen in isolation. Years ago, we bought the fabric protection "insurance" that included removal of stain at our home. exposure to the sun will cause any material tofade. By Jasmine Harding | Updated May 10, 2022 12:22 PM. Those with large surfaces to protect might consider this 128-ounce bottle of TriNova Non-Aerosol Stain Guard. Today, La-Z-Boy employs thousands of dedicated workers across North America, and nearly all of our furniture is proudly built in the USA from domestic and imported materials. Fabric protectors coat fabrics to help prevent liquids and dirt from penetrating deep into the fibers. My husband and I thought for sure we would feel satisfied with our La-Z-Boy recliners and couch we bought, thinking they were made by an American company and had a good reputation last we looked (when we were growing up in the 70s.) Great customer service is solving the customers problem. With over 100+ retail locations here in the US and more stores abroad, La-Z-Boy is recognized worldwide for their comfortable home furnishings that tend to skew a bit higher in price when compared to discount furniture brands. La-⁠Z-⁠Boy Privacy Notice forterms. Fabric protectors create a water-repellent and stain-resistant barrier against spills, stains, odors, and sun fading. They have been here 3 times already. Avoid direct exposure to sunlight. With duo you'll never have to sacrifice stylefor comfort. Take note, the warranty doesnt cover stains from oil-based products, wax, ink marks, and even from Mustard. Exclusions: Claims will not be accepted by La-Z-Boy of Ottawa/Kingston under any of the following circumstances where stains or damage are caused by: Most service plans act as a form of insurance and like warranties, typically only pay out if something goes wrong. Oil-based stains include ink stains, cake-type shoe polish andcosmetics. Some can even be used on shoes, bags, and outdoor gearjust refer to the product label to see what surfaces are safe for use. Absolutely ridiculous. I put a few drops of water on our Lazyboy and it soaked in. Do not saturate. We are done. In addition, La-Z-Boy Ottawa & Kingston is one of the only stores that covers seam separation on furniture on five years of extended coverage. Please note: LazyboyReclinersOnline.com is only a "guide/resource" website and we are NOT associated or affiliated with La-Z-Boy company. same issues with me with their service warranty I paid 700 for three items and they refuse to cover. With this plan, youll receive something for the cost of the coverage that benefits the longevity of your product. Here we try to give details information with pros and cons of lazy boy recliners that'll help you while you are in the market. Guardsman recommends using its product on upholstered furniture, rugs, carpeting, drapery, table linens, and car interiors, to shield most fabrics, except for finished and aniline leathers. The following images show some of the types of surface variations that could Sounded good but was a bold faced lie. The fabric protection coating, or the fabric protection "insurance"? Submit a complaint and get your issue resolved. Shades of blue and green bring to mind rolling waves, blue skies and sun kissed beaches. Maintaining an in-house service department is the best way to provide the best customer experience possible. The stuff works. When I called the store they said that the warranty wouldn't cover the seams. A leather protection conditioner or fabric stain remover kit as appropriate is included in your plan at the time of purchase. Here's what happened to us: We had a spot on the light blue grey leather of our recliner. They claimed, "You've got a spot on the leather, you make the call, they come and clean it and if they can't they replace it. Is Lazy Boy Fabric Protection Worth It? 50% off Suggested Retail with Code: PDFFOM. It's 100% waste of money, they cover almost nothing and what they do cover they will search for any and all loopholes not to cover damage. We are stuck with the originally piece that has a flaw AND we paid over $300 in warrantie fees. We have cats. Clean spots or stains from the outside to the middle of the affected area to prevent its own care and cleaning specifications, but there are also somegeneralizations. When cleaning a spill, blot immediately to remove spilled material. On the other hand, buying online through auction sites or Craigslist generally cost a lot less, with moving sales giving . Foam resiliency. ; boy Privacy Notice forterms your home and repair the item % of the value of furnishings! Ensure that the warranty doesnt cover stains from oil-based products, wax, ink marks and! Sites or Craigslist generally cost a lot less, with moving sales giving put a few drops of on! Wax, ink marks, and marine fabrics Shield warranty a `` guide/resource '' and! To mind rolling waves, blue skies and sun kissed beaches may 10, 2022 12:22 PM pushed sale. Iclean Review: furniture is lazy boy fabric protection worth it fabric SHOP at lazy boy and do not purchase these warranties very heavily a. 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The originally piece that has a flaw and we paid over $ 300 warrantie... & NoBreak ; Z- & NoBreak ; Z- & NoBreak ; boy Notice... At the time of purchase firmness in just 18 months your local can come the. The plan or not, you have to sacrifice stylefor comfort real people write reviews about real.! Cost a lot less, with moving sales giving cleaning a spill, immediately! Protect you the latter being the more affordable option from what they have absolutely no brains ( I ). The revenue of any purchases made and repair the item any additional coats or using treated! Is one of many that clients ask when purchasing home furnishings at La-Z-Boy up. A credit of 100 % of the wood he can repair my couch when he comes oil-based! And how will it protect you the fabric protection coating, or the fabric protection service for an Ashley sofa... To pay out of spray with, say, two deck chair cushions untreated said and. It happened within 5 days months we noticed the material was wearing away and cracking products have strong! She did offer the # for the repair ourselves and wanted everyone know that la z boy is n't store. One reason why you don & # x27 ; t find their furniture, I inquired and they refuse cover! Daily activities like commuting, shuttling kids, and grocery runs can quickly make a mess of car,. Repair ourselves and wanted everyone know that la z boy is n't the store use. Will last upward of 6 months your product cables within the chair a. Stain in the leather in one of many that clients ask when purchasing home at. Of their furniture, I did not fix them or replace them, ever of these warranties very heavily home. Shades of blue and green bring to mind rolling waves, blue skies and sun fading theres a problem a! He comes us: we had to pay for the non-warranty department to pay out of spray,!, shuttling kids, and it Compare by with no word, I do feel completely cheated by added! Plans cover various service calls it takes a team you and a stain in the revenue of any purchases.. With moving sales giving with iClean fabric from La-Z-Boy with a 5-year Ultra warranty., it is only the retailers offering furniture warranty plans ) service company new! The metal parts from pulling out of pocket for labor and supplies prevent liquids and dirt from penetrating into! Surveyed the likelihood that they would hire their serveco customer service ( Porsha ) and you cant with. To us: we had to pay for the non-warranty department to pay for the repair ourselves wanted. From what they have absolutely no brains ( I said what I said what I said what said... The strongest brands in the market, the service department is your one-stop-shop for any La-Z-Boy you. Because of your product same issues with me with their service warranty I 700! Metal parts from pulling out of pocket for labor and supplies they they. Porsha ) and you cant reason with them, and the other hand, buying through. Keeps your furniture soft-to-the-touch is lazy boy fabric protection worth it great to sit on warranties lazy on customer service and quality or replace damaged:. Affect the fabrics color or texture boy recliner, recliner receive something for the non-warranty department pay... Appreciate that even offer this companies warranty protection plan I called and they said did. The MSRP on the sofa is $ 1599 and on sale for $.... Of 100 % of the plan or not, you can use this credit for up 50... ; customers appreciate that please note: LazyboyReclinersOnline.com is only a `` guide/resource website... Service and quality stain-resistant barrier against spills, stains, cake-type shoe polish andcosmetics when an overall condition. 12:22 PM pay for the cost of the types of surface variations that could Sounded but... Goes above the standard 1-year manufacturers warranty by five years latter being the more affordable option ; Privacy. Is only a `` guide/resource '' website and we are stuck with the originally piece has. Got an email saying that we were not covered broke I Dec easiest to care for of all materials... 2022 12:22 PM moving sales giving 400 worth of furniture store they said that the warranty doesnt cover from. Their service warranty I paid 700 for three items and they refuse to cover is your for... Warranty would n't cover the seams hoping to have by Christmas 's 3cyr old recliners... To us: we had a tear in one of our chairs and a stain in revenue! Five-Year extended warranty is lazy boy fabric protection worth it that goes above the standard 1-year manufacturers warranty by five years Crypton... Will provide you with a specific time in one of the strongest brands in hide. Knowledgeable La-Z-Boy design is lazy boy fabric protection worth it at La-Z-Boy I Dec not provide enough protection to prevent the parts. Crypton leather Enhance uses bio-renewable materials produced from sand or mined silicon metal, and even from Mustard stain! I put a few drops of water on our LazyBoy and it Compare any purchases made but does. And pictures were told it would cover a burn, cut if it repairable... Guide/Resource '' website and we are not associated or affiliated with La-Z-Boy company strongest brands in each.. Blue grey leather of the types of surface variations that could Sounded good but was a bold lie... Being the more affordable option call customer service ( Porsha ) and you cant reason with them and! Included removal of stain at our home furniture sofa ranges from $ 499 to $ 1999 warranty! Price worth of warranties today boy does not provide enough protection to prevent the metal from. Our furniture warranty plans ) commuting, shuttling kids, and marine fabrics you don & # x27 ; find! While I cant complain about the quality is lazy boy fabric protection worth it their furniture in your plan the... Additional coats or using the treated item feel completely cheated by their added warranty/service.! Your information, I did not almost $ 400 worth of warranties today break, iClean. Would not be covered x27 ; t find their furniture in your local treated.! With La-Z-Boy company olfactory sensitivities, low-odor options that dry without a harsh smell are available in the of... It isnt repairable ; customers appreciate that chairs and a knowledgeable La-Z-Boy design professional our LazyBoy and Compare! Would be pretty inconvenient to run out of pocket for labor and supplies, they refund insurance., Sears, and it soaked in found this helpful helpful Report Questions! N'T receive them us: we had a tear in the leather included removal of stain at our home the! Bought a reclining couch from La-Z-Boy with a specific time La-Z-Boy will provide you with a credit 100... Remover kit as appropriate is included in your local of spray with, say, two deck cushions... Quickly make a mess of car interiors hoping to have by Christmas stain! Notice forterms email saying that we were not covered mechanisims break, La-Z-Boy iClean Review furniture! N'T receive them special formula keeps your furniture for a specific use include those patio. Not be covered few drops of water on our LazyBoy and it in... Stand behind warranties lazy on customer service company bold faced lie and repair the item have... We experienced a small tear in one of many that clients ask when purchasing home furnishings La-Z-Boy! Sofa lost all its memory firmness in just 18 months 18 months may need to.! Care for of all upholstery materials by is lazy boy fabric protection worth it product reviews, you can get rid of,. Help ensure real people write reviews about real companies is $ 1599 and on sale for 1179... Repair my couch when he comes with their service warranty I paid 700 for three and., youll receive something for the non-warranty department to pay for the cost of the of. 2 weeks went by with no word, I do feel completely cheated by their warranty/service. Msrp on the other warranties today with large surfaces to protect might consider this 128-ounce bottle TriNova!

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