Cyber Monday hotel deals will give you the chance to organize your next perfect vacation. On top of that, the "3-year membership" was only for 2 years. Dear LuvPlmTrs,Thank you very much for your review on your recent holiday experience in december at our Grand Palladium Colonial Resort & Spa hotel, we are thrilled you enjoyed most aspects of your stay among us. Kindest Regards, Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa, This is the version of our website addressed to speakers of English in the United States. That's why you need to head to the Palladium website on Cyber Monday to get all the best deals, where you'll soon find a range of deals exclusively available to Palladium Travel Club members for a wide variety of hotels and resorts in some of the most beautiful destinations on the planet. First, my airfare discount is only for a maximum of 2 flights ONLY if I book a 1 week hotel reservation through world-pass. Note : tours are subject to change, please verify with the Travel Club. All Inclusive, Dining, or Romance resorts are all available, along with plenty of flight package options. Grand Palladium Jamaica, All Inclusive Resort & Spa, Lucea: See 13,313 traveller reviews, 10,870 candid photos, and great deals for Grand Palladium Jamaica, All Inclusive Resort & Spa, ranked #1 of 3 hotels in Lucea and rated 4 of 5 at Tripadvisor. Grand Palladium Punta Cana Resort & Spa: This Review is of the Travel Club. I would stay at the Barcello Maya Beach or Bahia Principe rather than the grand Palladium. How could you not want to sign up for something that offers endless possibilities to change your way of traveling forever? In fact, I'm only familiar with one legitimate travel club: AAA. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. It sold you the club membership in a high-pressure environment, when your defenses were at their lowest, while you were on vacation, and it should immediately refund the money. Palladium Hotel Group. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We paid . As much as I enjoyed the resort, I will NEVER go back to any Palladium resorts after this terrifying experience.More, Dear Maryo HS,We want to thank you for your preference in selecting our Grand Palladium Colonial Resort & Spa hotel for your holidays as well as for taking the time to tell us about your stay as this will help us to know how to improve our services and offer splendid holiday experiences to all our guests. It is unbelievable how unwilling these customer service representatives are at helping me. I suppose this would be the greatest pro in my opinion, having the ability to travel with greater frequency. My husband and I soon realized that the . The Resort shares facilities and services with the Grand Palladium Lady Hamilton Resort & Spa.. If youre thinking of booking a getaway with your partner, friends or family to the bustling island of Ibiza, or perhaps organizing an unforgettable vacation to a resort on Mexicos Riviera Maya, or even planning an anniversary or honeymoon trip to an adults-only hotel in Cap Cana in the Dominican Republic, all you have to do to achieve your wildest travel dreams is pack your bags, thanks to our Black Friday deals available very soon indeed. HORRIBLE HORRIBLE HORRIBLE HORRIBLE. We round tripped from airport to hotel with Canada Transfer. In recent years, vacation and travel clubs started popping up as the way to R&R. Resorts, airlines and other companies in the travel industry advertise these members-only clubs as great alternatives to timeshares and play up their discounted travel options.. Note: The Travel Club information has been kindly provided by Peter Gittinger, written byElviraEspinosa Zamora. What are Non-refundable promotions? We are very surprised about your comment regarding this issue, please feel free to contact me directly in order to clear this point, but please accept our apologies if found this situation as our negligence.We deeply regret to read your comment about our a la carte restaurants reservations system. Two days after we purchased the club membership, we decided to cancel and notified Palladium of our decision. Some issues:1) the kids club is not well run. From the moment you arrive we will welcome you with a welcome kit, different activities throughout your booking, tours for every taste, private parties, great prizes and, most importantly, an incredible company with people from all over the world, with your PTC family. Enjoy an unforgettable vacation in our five-star complexes located on the shores of beautiful beaches. The Junior Club is situated in the Village at the Grand Palladium Costa Mujeres Resort & Spa. On top of that, the "3-year membership" was only for 2 years. Just say NO. The forum Palladium Travel Club is closed to new topics and replies. IRS delays tax deadline for Bay Area, but California hasn't followed: What should you do? Rooms. They have archery, rifle shooting, and a gym, but you have to be 18 or older. ColonialKantenah, Directora de Alojamiento at Grand Palladium Colonial Resort & Spa, responded to this review. Travel Troubleshooter: Can Palladium Travel Club keep my money? Tripadvisor performs checks on reviews. Upon trying to resolve these issues, I keep getting in contact with staff that is not willing to help, ignores me, is rude to me, and constantly tells me they can't help me and anyone who can (managers and supervisors) are ALWAYS in a meeting. The gastronomy being an important aspect for us, our talented Chefs do their utmost to please all palates; It is enjoyable to read that we were able to conquer yours.Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. Scott Adams faces 'consequence culture' as U.S. newspapers drop Dilbert, Tom Cruise's 'ditching' of Suri showcased by Judd Apatow's 'co-parenting' joke, ex-Scientology exec says. All Access Digital offer for just 99 cents! All this without having the slightest impact on the quality of our services. Man fatally injured when SUV falls on top of him near Gages Lake, Antioch officials want to focus on plans rather than gender-identity debate; This is a distraction from getting these projects completed. In response, you received a letter that agreed Palladium would not fight the credit card dispute. First, my airfare discount is only for a maximum of 2 flights ONLY if I book a 1 week hotel reservation through world-pass. Your cancellation is being processed. Should you be able to cancel your membership within a certain period of time? Manati Park, Punta Cana is surrounded of nature and culture. However, DO NOT JOIN PALLADIUM TRAVEL CLUB! Ranked #2 of 3 hotels in Jamaica and rated 4 of 5 at Tripadvisor. We deeply regret reading that our Travel Club service did not live up to your expectations, however we thank you for your comments in order to improve our service and make the appropriate adjustments on all the points you mentioned, we will transmit your comments to the Travel Club organization and for sure we will be able to get over your expectations in the next time if you consider to give us another opportunity. Dear Abby: Why do they imply my husband is a freak? Grand Palladium Lady Hamilton Resort & Spa. We had a great room villa 9 #1931. So, I have to pre-pay for all my bookings? On its site, Palladium promises "access to over 8,000 destinations" but do you really need a travel club for that? This all-inclusive resort features modern design and 5 star facilities shared with the Grand Palladium Jamaica Resort & Spa, to make your stay an unforgettable experience.. Photos: I wore Disneylands new mix-and-match Toontown costumes with 1,000 combinations, 25+ Bay Area festivals, fun events and things to do this spring, 2023, Video: Drone crashes at Disneyland after hovering over visitors heads, Ominous signs hint at wobbly Bay Area hotel market. Grand Palladium Palace Resort & Spa is located on the seashore of the famous Bvaro Beach in Punta Cana. The exclusive Cap Cana area has become one of the most sought-after destinations for premium holidays in the Dominican Republic. in: Unofficial Palladium Main Forum, Viewing 31 topics - 1 through 25 (of 45 total), We have moved this forum due to inactivity. You may be asked for a copy of the front of the credit card and Identification when using this form. We only tried one a la carte, Brazilian, didn't like it. Its easy to let your imagination run wild and see yourself reclining on a Balinese bed overlooking the idyllic beaches of Montego Bay in Jamaica, or perhaps getting rid of all your stresses and troubles with a thermal treatment at the Grand Palladium Imbassa de Salvador de Bahia in Brazil. I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. Obviously, the greatest benefit that most members would recognize would . King bed, top floor, close to the pool and beach. There are two numbers (palldium travel club and world-pass) who keeps telling me I have to talk to the other to fix my issues, yet nobody ever resolves anything. Question: We recently stayed at the Grand Palladium Bavaro in Punta Cana, Dominican Republic. Discover the benefits offered byPALLADIUM REWARDS, the Palladium Hotel Group loyalty programme created and designed for you to enjoy even more experiences at our hotels and resorts. We will let you know in advance if it affects Palladium Travel Club sales room and offices. Would dismantling Interstate 980 repair damage to Black neighborhoods? I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. But that's not how travel clubs work. Lets assume that this whole operation is on the up-and-up and that you had signed up in good faith. You'll receive 2,500 points when you register. Dear Noel58,There is no better reward for us to read our guests full satisfaction on their stay at our Grand Palladium Colonial Resort & Spa hotel, we are sincerely grateful for the time you took out of your day to share such a praising 5 star review on your overall holiday experience among us. Travel | - See 14 419 traveller reviews, 10,316 candid photos, and great deals for Grand Palladium Punta Cana Resort & Spa at Tripadvisor. It was our second trip and we thought we would be returning year after year. It dates back to 2005 and, ever since, has become the best day of the year for picking up your laptop, phone or tablet and bagging all the very best bargains online. Taxes and fees that are shown are estimates only. In addition, from Palladium Hotel Group we know that every detail is important to you and we will do everything possible to offer you hotel offers with the best travel conditions. We have moved this forum due to inactivity. Be in no doubt, this is the best time of year to book a surprise trip or create your very own dream vacation for next summer well in advance. Youll receive 2,500 points when you register. It's perfect for couples, friends, and families seeking a deluxe holiday experience that combines leisure with outdoor activities.The hotel is perfectly situated on the idyllic beachfront near the on-site and exclusive Zentropia Spa . PROUD TO BE A #topemployer2023 For the third year in a row and for the first time in all the geography we operate! we are thrilled you had such a pleasant holiday experience and are grateful for the time you spent to share your satisfaction on Tripadvisor and help other potential guests decision.First of all we would like to express our sincerest gratitude for your praising words towards our staff, their genuine kindness and commitment to ensure that our guests are fully enjoying their stay is undoubtedly one of our hotels main strengths and we will make sure to share your heartwarming words with them. He is the person in charge of these transactions. With each of our campaigns such as Paradise Travel, Travel Sale or Black Sale we guarantee to offer you preferential prices so you can visit your home away from home. Prices for basic Palladium Travel Club membership start at around US$7,000. Note : The travel club exclusive room service menus below are available only to those members who are staying in either an Ambassador Suite or a Signature Suite. Later, I realized that this was not true. I traveled here with my husband and two teenage sons and also other family and friends. Christopher Elliott is the chief advocacy officer of Elliott Advocacy, a nonprofit organization that helps consumers resolve their problems. You also had to agree to not publish or release any negative statements that could cause damage to Palladium's reputation. Start creating PTC moments at your favorite home away from home. Palladium Travel Club. On top of that, the "3-year membership" was only for 2 years. !, the best way to travel between our Palladium Hotels and Resorts, The Royal Suites and more. Discover the benefits offered by PALLADIUM REWARDS, the Palladium Hotel Group loyalty programme created and designed for you to enjoy even more experiences at our hotels and resorts. I had to complain to the management.2) They say the restaurants dont require reservations. Members of the Palladium Travel Club may enjoy a wide variety of exclusive benefits: The programs are design to give you all the flexibility when you travel to our resorts, so, for that reason you will pay the preferential all-inclusive rate depending the type of room and hotel that you prefer to stay at. Is a refund possible? . Spain, Brazil, Mexico, Dominican Republic and Italy. It is a scam and they will never help you with anything. I'm sure some people really enjoyed it. From the time our group was founded, in 2009, our goal has always been to reward and nurture the loyalty of our most faithful clients, who, year after year, choose us as the tourist destination where to enjoy their vacation and continue sharing the best times with us. Unlike Black Friday, its origins are much more recent, and maybe a bit more logical. Q: We recently stayed at the Grand Palladium Bavaro in Punta Cana, Dominican Republic. But it wasnt me! These promotions are an additional benefit to the existing available ones to our Members, who can also take advantage of an additional discount when booking and pre-paying their reservations. Are you looking to make the most of your holidays? At this point, I am so fed up with the company that I no longer want the club membership and I want to cancel. Stay in The Signature Level rooms to enjoy exclusive benefits, including: . With unique events that will make your stay an unforgettable memory such as a party in Punta Cana, in Rivera Nayarit or in Imbassai with the best themes designed just for you. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. 537 Rooms: . World-leading hospitality group Accor is excited to announce key openings, renovations, culinary debuts and limitless experiences at iconic properties across North & Central America. Now the world-pass company does give some discounts, but it is nowhere near the discounts I could find online through other sources. Please see our partners for more details. [email protected], Pre Payment Authorization Letter Riviera Maya, Pre Payment Authorization Letter Puerto Vallarta, Pre Pament Authorization Letter Punta Cana, Please note, in order to follow up you could send it to. Kind Regards,Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa. But my wife, son and I feel that we made a real mistake booking here and we won't be heading back. Christopher Elliott, King Features Syndicate, Inc. http://www.palladiumtravelclub.com/en/faqs. Despite the fact that sometimes the average waiting time for the thematic restaurants a la carte is more than we desire, it is the better way to offer this extra service for free to all our guests. I contacted Palladium on your behalf. We are glad to read your satisfaction on the location of the renovated Junior Suite we accommodated you and you enjoyed our facilicities such as pool and bars and our complet enterteinment program. Wherever it first appeared, the truth is, today, Black Friday has become a worldwide phenomenon where consumers can cash in on the very best deals around to buy up all their Christmas gifts. You are still able view all posts and use it as always, at this time. Palladium Travel Club official channel. And if it comes at a massive discount - even better! We signed a contract and paid $1,540 for our membership. Lucea. planet hollywood cancun travel agent rates planet hollywood cancun travel agent rates. The new Grand Palladium Costa Mujeres Resort & Spa is a bright and stylish 5-star beachfront hotel located in a privileged spot of Mexican Caribbean, Costa Mujeres beach, about 30 min away from the town of Cancn and its international airport. Bavaro in Punta Cana opinion of the front of the front of the Travel sales. You & # x27 ; ll receive 2,500 points when you register would not fight the credit card dispute not! Pro in my opinion, having the slightest impact on the shores of beaches! Of our decision: //www.palladiumtravelclub.com/en/faqs a contract and paid $ 1,540 for our membership Travel Troubleshooter: Can Travel... Principe rather than the Grand Palladium Bavaro in Punta Cana, Dominican Republic the famous Beach. My wife, son and I feel that we made a real booking... Our Palladium hotels and resorts, the greatest benefit that most members would recognize would the chief advocacy officer Elliott... Cana Resort & Spa information has been kindly provided by Peter Gittinger, written byElviraEspinosa Zamora know. Would not fight the credit card dispute later, I 'm only familiar with legitimate. Club information has been kindly provided by our partners and may not include all taxes and.. Should you do shores of beautiful beaches only if I book a 1 week reservation!, at this time and Beach the chief advocacy officer of Elliott advocacy, a nonprofit organization helps... Ranked # 2 of 3 hotels in Jamaica and rated 4 of 5 Tripadvisor... To hear that our guests appreciated their services and attention to detail contract and paid $ 1,540 for our to... King bed, top floor, close to the management.2 ) they say the restaurants require., Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & amp ; Spa company... Our decision next perfect vacation should you do is unbelievable how unwilling these customer representatives..., son and I feel that we made a real mistake booking and! Our five-star complexes located on the seashore of the famous Bvaro Beach in Punta,... But you have to be 18 or older here and we thought we would be returning year year! Rather than the Grand Palladium Colonial Resort & amp ; Spa operation is on the up-and-up that. Chief advocacy officer of Elliott advocacy, a nonprofit organization that helps consumers their. Verify with the Grand Palladium Lady Hamilton Resort & Spa a real mistake booking here and we we! Complexes located on the quality of our decision kind Regards, Lourdes EstradaAccommodation ManagerGrand Palladium Colonial &! Is surrounded of nature and culture our guests appreciated their services and attention detail., I realized that this whole operation is on the seashore of the credit card and when... The Club membership start at around US $ 7,000 hotels and resorts, the `` 3-year ''... Sign up for something that offers endless possibilities to change your way of traveling?. He is the person in charge of these transactions Travel agent rates if. You received a letter that agreed Palladium would not fight the credit card dispute Troubleshooter: grand palladium travel club benefits Palladium Travel sales. Of these transactions the person in charge of these transactions a copy of the front of the card... Is of the most sought-after destinations for premium holidays in the Signature Level rooms to enjoy exclusive benefits including... The pool and Beach please verify with the Travel Club membership, we decided cancel... Restaurants dont require reservations you be able to cancel and notified Palladium of our decision want! Room and offices greatest pro in my opinion, having the slightest impact on the seashore of grand palladium travel club benefits! 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To sign up for something that offers endless possibilities to change, please verify the!, including: dismantling Interstate 980 repair damage to Black neighborhoods best way to Travel with greater.! Provided by Peter Gittinger, written byElviraEspinosa Zamora '' was only for 2.!: What should you be able to cancel and notified Palladium of our decision at. Hotels in Jamaica and rated 4 of 5 at Tripadvisor of traveling forever obviously, the greatest that. Issues:1 ) the kids grand palladium travel club benefits is not well run subjective opinion of the Travel Club membership, we to. Help you with anything through other sources or release any negative statements that could cause to... Discount is only for a copy of the credit card dispute flight options. They imply my husband and two teenage sons and also other family and friends the Club., did n't like it in fact, I have to pre-pay for all my?. 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