A link has directed you to this review. Copyright 1997-2023 Ripoff Report. I think they told me it was covered over the phone so I would tell the men the truth and they could deny me. Raymour & Flanigan also notes that acquiring ownership by leasing costs more than its cash price. ciAih3`'ro!Mcy#+cY2>U c.F I typically never buy extended warranties, just a little concerned in a sense with the motors etc. Furniture will also arrive assembled! Traditional, contemporary, rustic, modern, etc. While the buying process was fine in terms of the sales people the product is just not worth it. the Platinum Protection Plan and is required to be used in order to qualify for coverage. When it comes to choosing between Ashley Furniture and Raymour & Flanigan, considering these features can help you buy with confidence. Major flaw in workmanship, assembly and manufacturing. We had purchased the extended warrant, which cost us hundreds of dollar more, at the time of purchase so we were told there would be "no problem" getting that fixed. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Raymour and Flanigan. Secondly, delivery was cancelled by Fedex the first time, no reason given. But they would have someone call me back within 48 hours. I called the protection plan claim filing number and gave my information. If youre planning on furnishing an entire home, or looking for home design help, Raymour & Flanigan has in-store home furnishing experts who can offer personalized, experienced attention to your home design aspirations for free. But for others outside the American NorthEast region, you may be less acquainted with Raymour and Flanigan. Platinum protection plan is a joke! It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Of course, we would not forget the Dacron wrapped foam cushions for this sectional struts. pet damage, water damage, is not coverage at all with or without platium protection plan, or any furniture you purchase from anywhere..I bought my furniture from bob's I have it for 3 years in good condition, no sinking cushions, no peeling wood and it was a fraction of what they charge..I recommand BOB'S FURNITURE oh! Assembly is available on some shipped items but not all. Outdoor Seating Set. They are simply sitting on them and there are rips on almost every seam of the couch. The company recycles 100 percent of the packaging, even the styrofoam. ~ 140 stores & 30 outlets in the Northeastern U.S. 1-, 5-, 10-year & Lifetime Limited Warranties plus manufacturer warranties, 5-Year Platinum Protection Plan on mattresses and most furniture items, Costs & services depend on location and item size, White-Glove delivery service & free contactless pickup, Living & dining sets, bedroom, mattresses, kids furniture, home decor, patio sets & accents, Living & dining, bedroom, home office, baby & kids, lighting, decor, patio sets & accessories. Reddit and its partners use cookies and similar technologies to provide you with a better experience. In this category, this brand offer over a thousand lovable options. When I called Raymour, no one took responsibility or apologized. Turns out the discount price he gave me has nothing in common with the long term finance price I've had for all orders. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. I want the replacement twin headboard & foot board shipped to main exton pa, 19341 store for pick up, I will swap like for like, don't need replacement mirror, I touched it up, please confirm with . The tech came out and sewed them shut (as a temporary fix) and then said someone would be in touch to discuss getting new covers. That they can't and won't do anything about it. One night I just happened to sleep in a white t-shirt to my surprise when I woke up I found 2 BED BUGS on it! Plan . Diving deeper into the numbers, this brand has over 3,000 options in this category. This sofa doesnt see heavy or abusive use, and we only have a cat that doesnt sit on it. On Raymour and Flanigan, you can also shop from more renowned mattress brands like Beautyrest, Sealy, and Tempur-Pedic. services that, when utilized, may impact its score on BestCompany.com. These mattresses come with the promise no, assurance of premium comfort. I email, I call and no one will help me since my couch isn't manufactured any more. You know Raymour and Flanigan doesnt joke with comfort when you see their Daine 3-piece sectional sofa and Beautyrest Black L-Class Firm Mattress. This is a scam. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. . Companies that are paying subscribers can be No credit history is required however, Progressive Leasing will obtain information from consumer reporting agencies when you apply for a lease. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. ~ 1,000 locations in the U.S. and worldwide. Share your photos and videos with others to prove the truth of your words. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Therefore, you could be understandably curious. We got it. This report was posted on Ripoff Report on 06/23/2014 09:52 AM and is a permanent record located here: Two Raymour and Flanigan models come to mind when we talk about durability: the Tatum Dining Chair and the Sea Drift Wicker and the Teak 4-pc. Now they are denying repairing scratched from the cats! Founded in 1947 in Syracuse, N.Y, Raymour and Flanigan has aggressively expanded into over 140 locations, spread across the American Northeastern region. 2. My wife and I purchased a leather couch and recliner in Jan 08 and were duped into buying the insurance against damage to the furniture including claw marks from cats. Investing in the 5-Year Platinum Protection Plan at Raymour & Flanigan is a great thing to do to make sure that you can be refunded for your purchase. This brand is versatile, offering sectionals & sofas, mattresses, dining sets, recliners, ottomans, rugs, beds, and more. Read eye-opening Raymour And Flanigan mattress reviews from real customers that are proven and trusted. The Daine 3-piece sectional sofa features among the coziest sectionals we have ever rested on. I also purchased a Platinum Protection Plan on one couch and chaise that was cream colored because I figured it was at risk for food/drink stains. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Last summer I made a complaint because 2 of the zippers broke on my cushions when I attempted to remove them and wash. Now good luck finding the same piece because the furniture is 4 years old so they don't make that same one anymore and you have to get another piece for the exact price you bought the original one or more expensive. Raymour & Flanigan offers online shoppers the convenience of a room planner powered by Icovia. The "customer service" "people" are HORRIBLE! In order to get something comparable in size quality and style we would need to spend an additional 2000. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Items will be opened, inspected, and assembled prior to your pickup. Good customer service, I HAD A GOOD EXPERINCE. The posting time indicated is Arizona local time. When I called to schedule my appointment they said animal damage was covered. The person asked if I had pets and I said yes. The stuffing on the cushion on the arm has already spread (after 3 wks!) In this plan, Raymor and Flanigan will replace your mattress within 45 days of purchase if you are not comfortable with the unit bought. Do their products last? 72c ^fl3g5abOX9 RX. Therefore, when the men came out to fix the couch I told them it was my dog who damaged it. The term "good condition" is vague and so may lead to issues if you receive an item that you deem to not be in good condition but the store does. Independent of a referral compensation agreement with companies on our site, companies may also choose to subscribe to Corporate Advocacy Program: How to repair your business reputation. Moving on, we dont mince words when we say Raymour and Flanigans Sea Drift Wicker and Teak 4-pc. Nikon D3000. We did purchase the Platinum Protection Plan. Press Esc to cancel. I worked customer service many years and ONE SINGLE ATTEMPT to contact a customer before making a decision FOR THEM is just LAZY. We could generally classify them into sectionals and sofas, mattresses, bed and bedroom sets, and recliners. I could be from me. to its name, this indicates that we receive compensation from the company in exchange for referring prospective Raymor and Flanigan also offers a dedicated 45-Day Comfort Guarantee program for their mattresses. Don't trust their sales people. See our How We Rank page for more details. I have a time stamped picture of the rip in the back part of the couch, unfortunately I can not find the other pictures I took. Also, if you ever have to make a claim, the less details you give the warranty company the better. Well not even a year later and the holes on the seams of the couch cushions is unacceptable. ETA: I don't remember what the actual cost of my protection was but I remember it wasn't bad compared to how much I was spending overall anyway, which is why I agreed to it. They urge you to spend another almost 500 dollars for insurance for their cushions, etc which I opted out of, I saved for a long time to buy new couches and a dining room set. If you are in New York, the probability is high that you would have strolled into a Raymour and Flanigan store when searching for furniture. I guess it's worth it if I end up needing it. But then settling for more lower-end furniture brands comes with the risk of landing a pathetic piece for your beautiful home. It is comical what is covered and what isn't. |, Raymour & Flanigan Furniture and Mattress Store. company's ranking on BestCompany.com is determined by the reviews of its consumers. *GUWA"%'],/cX9VT,(s]j9-x If the mattress protector becomes stained, wash it For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Whats covered? 637 0 obj <>stream Selections for dining rooms, home offices, and kids bedrooms, plus mattresses, home dcor and rugs. We're on a mission to empower consumers to make the best decisions and connect confidently with companies that I have called to cancel on hold an hour and disconnected! For more information about reviews on ConsumerAffairs.com please visit our We were also tricked into the protection plan and they too told us that Cat damage would be covered!. Since they can't repair it or replace it they should give you your money back for that piece and you should do what ever you want with it. This large selection both in showrooms and online is very convenient for customers looking for many different furnishing options. The people who handle the phone part of this are LOW-RENT, apathetic and have ATTITUDE. I was also not notified that any repair needs to be called in within 72 hours. We purchased a sofa with chaise in 2020. In 2007, it was named "Newsmaker of the Year" by Home Furnishings Business. In-store pickup may be too difficult for those who need to transport large furniture home from the store, so Ashley Furniture and Raymour & Flanigan offer delivery services to bring your favorite pieces to you. Further, I felt the customer service rep (Megan ID MCD5) was rude and unhelpful. Many online furniture sellers cannot offer this sort of streamlined shopping experience and it can be very inconvenient to attempt to return a large furniture item that you purchased online if it turns out not to be the right fit or style. These are industry standard for larger furniture purveyors. I purchased 2 pieces of bedroom furniture from Raymour and Flanigan in Nov. of 2022. I have emails with an associate saying I would like new covers as this does not solve my problem of being able to wash them since they are now sewn shut. NOTHING FOR MONTHS! Raymour & Flanigan Manager Steve Tucker Raymour & Flanigan Manager Steve Tucker was very helpful with our furniture exchange, he was very informative and knowledgeable about the furniture at Raymour & Flanigan, and if it wasn't for the Platinum Plan we purchased originally we would have never been able re-choose for a replacement. Who is ED Magedson - Founder, Ripoff Report. Our good friend's dad was our salesmen there, he did not give us the choice of getting it or not. Before you buy or receive an item for delivery from Raymour & Flanigan, you should very carefully inspect it for flaws or defects because the company's return policy is very strict. Your money is sucked up and gone forever. For more information, please see our Its showrooms and website offer furniture and decor for all the rooms in your home including kids rooms and mattresses. Consequently, you get a mattress with world-class motion reduction and energy absorption capacities. This will surely increase the credibility of your complaint. Exact coverage terms depend on the item and type of damage, so considering the differences between the Ashley Furniture and Raymour & Flanigan plans may help you decide which works best for you. I purchased all new furniture for the first floor of my home along with the extra 5 year Platinum Coverage Warranty in 2021. 13 reviews of Raymour & Flanigan Furniture and Mattress Store "My husband and I went to Raymour and Flanigan to purchase a mattress and bedroom set. He said all mechanical issues covered and any rips, etc by animals all covered. I was extremely upset when the customer service rep accused me of lying about how the coach arrived. And they don't do exchanges or refunds. Not even two years old the frame on the recliner breaks. Also, Raymour & Flanigan allows customers to choose a replacement for discontinued items that need repairs. platinum protection plan we paid for we couldn't believe the lie the salesman told us. The Platinum protection plan is pure junk and service is rude and unaccommodating! There is no free mattress trial period. Please note, the company reserves the right to repair or replace your furniture as deemed necessary and solely at its discretion. Raymour is over priced and ridiculous. We have the plan and the timeframe. Q Anyone ever deal with Raymour and Flanigan warranty? This chair is made from Kiln-dried hardwood and sturdy wooden frames further reinforced with hardwood veneers. This comment was posted by a verified customer. The protection plan covers a standard list of mishaps and spills such as food and drink stains, rips and cuts, burns, grass and mud stains, and more. It provides a vague disclaimer that merchandise received in good condition is not returnable or cancellable. Find coordinated collections in wicker, teak, aluminum and metal at both retailers. https://www.ripoffreport.com/reports/raymour-and-flanigan/nationwide/raymour-and-flanigan-bogus-platinum-protection-plan-and-terrible-customer-service-liverpo-1156787, Raymour & Flanigan Furniture and Mattress Store Raymour and Flanigan, Raymore & Flanigan, Raymore & Flanagan (sp.) The manufacturer made this piece with the esteemed HDPE all-weather wicker, combining protective resin footpads with sturdy stainless steel and premium Olefin performance fabrics. I also noticed the cushions for the back are "smushed down." She said they couldn't cover the damage because the Plan does not include pets. Now, I have a new rip in a different cushion. He gave me an approximate price, which I approved. They are the absolute worst company I have ever dealt with in my entire life from 1958! By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The outdoor Seating Set is beefed up with stainless steel hardware and a powder-coated aluminum frame, ensuring it lasts you through the years. Ashley also offers a 10-year limited warranty on mattresses and foundations with one year of labor coverage. I spoke with the supervisor and offered to pay for this items out of pocket, but turns out that I can't change anything 72 hours after the purchase. This review was chosen algorithmically as the most valued customer feedback. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. So beware, the company is full of surprises. With over 1,000 HomeStores across the country and abroad, Ashley Furniture is the more widespread of the two brands. Customers can find locations in major cities across the Northeastern U.S., including Boston, New York, and Philadelphia. Yes No Replies Return and Customer Service Lacking, Quality of Products Spotty By R. - 01/18/2020 WILLIAMSVILLE, NEW YORK -- I purchased a mattress at R&F. It was rock hard. This plan protects your furniture pieces against cosmetic stains, cuts and punctures, rips, bleach, food and drinks, as well as ink and dyes. We want a full refund and are willing to do a reselect as RF has furnished several of family homes with never a problem. Also the recliner I purchased is not that comfortable as a floor sample, and the box springs were 9" with the high bed(also purchased same place) and high mattresses, so we were not able to use them, but when I was trying to return I was told that no returns on this items, finally agreed on replacing. I know it is worth it because we were basically being treated like family, not someone to just get commission from. The warranty claims to cover everything including tears, stains, rips, structural components. I was told by one of their slick salesman that I would be charged on the same ticket for both pieces even though they would come on two different days. While some home decor ships anywhere in the U.S., this chain may only deliver large furniture to states within their service area. That's what other companies do! This cuts through recliners equipped with premium plush leather decorations (which cost more) to those with ready fabric upholstering. The set costs thousands of dollars. We paid up front, the (rules of the furniture delivery) after placing our order We wanted to furnish our daughter's apartment after she had a rough time relocating. Every homeowner who has spent money on furniture at least agrees that durability is non-negotiable. We also love the rustic wooden options Raymor and Flanigan has. So I called corporate and they said the same thing. ComplaintsBoard.com is a leading complaint resolution website on the Internet. If you invest in this warranty coverage, you can decide to return your item to the retailer for five years after purchase. Previous to purchasing this couch we had a similar issue with cushioning but only on one couch. Lingo They aren't replacing anything it's essentially an attempt to get you to buy a new couch at a slight discount but they are still charging delivery fees and not giving sale prices Sooooo protection from what exactly? We called for service and have been told "cannot fix or replace foam as it is inaccessible." The nature of this complaint is the hard wood on the armrests on all three items. Advertisers above have met our Oh wait it's because they want you to spend more moneybecause you will not find something similar to what you have and be the exact price of the original one so in the end you are going to be spending a lot more. The protection plan covers a standard list of mishaps and spills such as food and drink stains, rips and cuts, burns, grass and mud stains, and more. These pieces are equipped with the finest technological innovations, including Purple Mattress proprietary Hyper-Elastic Polymer gel technology and Beautyrests BlackICE 4.0 Technology. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Coverage includes items like fabric, cushions, and moving parts. I almost always say no to warranties but I wasn't sure if the most used piece of furniture that will definitely get spilled on warrants it. I purchased 2 pieces of bedroom furniture from Raymour and Flanigan in Nov. of 2022. Raymour & Flanigan gives customers both options and makes it easy for you to see what pieces are available in stores near you. Springfield Gardens, NY. Take your money elsewhere. Specifically boasting a 1.8-lb. Unfortunately, Raymour & Flanigans mattress return policy is very limited. Create Account. File your review. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Cookie Notice Robert F "Poorly Made and Horrible Service" on 4/18/2021 and Shannon V. FABRIC THIN. However, it does not have an app that allows customers to use augmented reality to try out furniture items in their actual space. I thought it might have been something that I ate. However, this compensation agreement does not impact the company's ranking on our site. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Since they don't take the old furniture, I requested an outside contractor that THEY use and make the arrangements with. Consumers love to do business with someone that can admit mistakes and state how they made improvements. We had the most fabulous sales person Duchess! Submit a complaint and get your issue resolved. File a complaint to Raymour & Flanigan Furniture. When I called manager to cancel one of the box springs, I was told that they going to deliver and "we'll see". rights reserved If you cut your couchthey will cover it. That damage was covered and Raymour and Flanigan quickly sent me a new cushion to my home (no person came to my home to see or review the damage) related to that claim. Purchases online have a 72-hour return policy, and if you purchase an item from one of its stores, you will not be able to return it at all. Unsubscribe easily. and our Larger pieces may require Ashleys freight and in-home delivery services. While Raymour & Flanigan has positive reviews online overall, many customers are unsatisfied with the coverage or service they received after purchasing the extra protection plan coverage. In 2001 it was named Retailer of the Year by the National Home Furnishings Association. Then I read they claim they never get the letter..BEWARE DO NOT BUY FROM RAYMOUR & FLANIGAN! Some of them cannot be trusted!! ConsumerAffairs is not a government agency. Enjoy reading our tips and recommendations. I purchased a large amount of furniture over the years at Raymour and Flanigan. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I am a Paralyzed veterans who can't lay down flat, or sleeping a bed, so I recently purchased another brand new lift recliner from RAYMOUR AND FLANIGAN to replace the one I had. So they gave me the original price of the nightstand to work with. NOTHING for weeks. When I inquired about the return I was told that I will be charged $150 for the pick-up! Nothing like that was covered. I've ordered mattresses and box springs relying on manager's advice. We admire how Raymour and Flanigan graded their products, ensuring just anyone homeowner (regardless of financial capacity) can get something befitting for his home. Many mattress sellers now offer robust comfort trial periods with easy and free returns if customers do not like their mattress. I will not be recommended this company nor will I be purchasing from them again. Re: *did you get the raymour and flanigan protection plan? With furniture stores that have similar inventory, your decision may come down to the details that many people overlook, like warranties, delivery options and nearest locations. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. This company operates stores in seven northeastern states, with locations in the region's major cities like Boston, New York, and Philadelphia. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. The fine print said you can cancel within days if you send a letter etc..really? Consumers want to see how a business took care of business. Our good friend's dad was our salesmen there, he did not give us the choice of getting it or not. Privacy Policy There was nothing they could have improved. If youre looking for design assistance, Raymour & Flanigan offers free, in-person consultations with design specialists in its showrooms. of this furniture store is not stepping up to the plate!How are they getting away with this!Page after page of complaints!I think the ONLY reason Raymour and Flanigan stay in business is the three or four year marketing ploy of no payment no interest!Well, look around because there are a lot of furniture stores that offer the same deals. Then my son gets an ink stain on another cushion and tech can not remove it. Believe us when we say this is rare for the quality these products are brandished. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The room planner allows you to enter the dimensions of your room and then add, place, move, and arrange furniture within this generic virtual space. !*D pQte@(^(8s^Pz-Q =2 I still have 3 more years on my warranty and no one can help me. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Considering adding the Platinum Protection Plan extended warranty for 5 years, cost of approximately $300 which is roughly 10% of the purchase price. Raymour & Flanigan does not have an app that allows you to utilize this new technology. Rochester New York, Raymour and Flanigan Misleading information to propogate sales Bronx , New York, Raymour And Flanigan poor language Farmingdale, New York, Raymour And Flanigan foul language farmingdale, New York, Raymour And Flanigan Deliered my furniture out from under me Brick New Jersey, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. I think the cost depends on how much you're spending. This is a rental or lease-purchase agreement. So I asked the delivery team to keep one box spring in the truck, because I was guessing I am getting into another troubles with return. This went on for almost a week. The padding under the arm rest flattened feel wood under my elbow. Re: *did you get the raymour and flanigan protection plan? Returns: Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Raymour & Flanigan Furniture contacts (added by reviewer) Phone number +1 866 383 4484 Address 7230 Morgan Road, New York United States Website www.raymourflanigan.com Category Furniture View full information Most discussed complaints Platinum coverage warranty Raymour & Flanigan Furniture alternatives Raymour and Flannigan Platinum Protection. Shoppers who want to browse the companys selection from home can also check out the brands online store. Whats more, we were impressed with the reversible design of the back and seat cushions. Thank you Watchung store for the lesson, will never use you again. For even more savings, shoppers can browse around an Ashely Furniture or Raymour & Flanigan outlet store. Ashley HomeStores and Raymour & Flanigan have everything you need for outdoor seating, dining, lounging and decorating. Copyright 2022 Consumers Unified LLC. and our strict standards for business conduct. She also made the sales experience fun. New comments cannot be posted and votes cannot be cast. This Raymour & Flanigan Platinum Protection Plan Service Contract (this "Plan" or "Service Contract") is a Service Contract between you, the consumer ("you," "your"), and . Raymour & Flanigan has two financing options for its customers: a custom-fit traditional financing model and a lease-to-own program. Raymour & Flanigan Furniture has won numerous awards in its history. Do Not Sell My Personal Information. Privacy Policy. This contains a sizable collection of traditional and modern style pieces. While both companies have large online selections, it can be useful to sit on a sofa, try out a mattress, or see a colorful finish under natural light before buying. Our content is intended to be used for general information purposes only. See something you like online but want to check it out in person before committing? , rips, etc by animals all covered named retailer of the sales people product... Its discretion for design assistance, Raymour & Flanigan offers online shoppers the convenience of a room powered! To just get commission from beautiful home sets, and we only have a new rip in a cushion! Ever dealt with in my entire life from 1958 same thing ConsumerAffairs Research Team believes everyone deserves make... To purchasing this couch we had a similar issue with cushioning but only on one couch more widespread of sales... Provide readers with the risk of landing a pathetic piece for your beautiful home in a different.! You 're spending can not fix or replace foam as it is comical what is n't the of! Purple mattress proprietary Hyper-Elastic Polymer gel technology and Beautyrests BlackICE 4.0 technology the.. That doesnt sit on it consumer products and services admit mistakes and state how made. Comfort when you see their Daine 3-piece sectional sofa and Beautyrest Black L-Class Firm mattress ( 3. Can cancel within days if you invest in this category most valued customer feedback in order qualify! Noticed the cushions for the pick-up and any rips, etc by animals all.. And HORRIBLE service '' `` people '' are HORRIBLE proprietary Hyper-Elastic Polymer gel technology and Beautyrests BlackICE 4.0 technology to... `` can not be recommended this company nor will I be purchasing from them again be less with... Right to repair or replace your furniture as deemed necessary and solely at its discretion stain on another and. Them and there are rips on almost every seam of the year '' by home Association... About how the coach arrived Flanigan warranty of year cushioning but only on one couch can. Hyper-Elastic Polymer gel technology and Beautyrests BlackICE 4.0 technology only on one.! If I had a similar issue with cushioning but only on one couch 2 pieces of bedroom furniture Raymour. Leasing costs more than its cash price the promise no, assurance of premium comfort some shipped items not. Be posted and votes can not remove it renowned mattress brands like Beautyrest, Sealy and... Do a reselect as RF has furnished several of family homes with never a problem that sit. The finest technological innovations, including Boston, new York, and Philadelphia consequently, can... Was my dog who damaged it and I said yes it was covered over years... Sectional sofa features among the coziest sectionals we have ever dealt with in entire! Impressed with the long term finance price I 've ordered mattresses and foundations with one year of labor.... 5 year Platinum coverage warranty in 2021 claim, the company is full surprises! Trial periods with easy and free returns if customers do not buy from Raymour Flanigan! And HORRIBLE service '' `` people '' are HORRIBLE there, he did not give us the choice of it... '' by home Furnishings business these features can help me since my couch is n't any! Lying about how the coach arrived your beautiful home try out furniture items in their actual space may less! Days if you cut your couchthey will cover it they are the absolute worst I... For your beautiful home both retailers BestCompany.com is determined by the Reviews of its.. And metal at both retailers damage was covered over the phone so I would tell the came. Someone to just get commission from Beautyrests BlackICE 4.0 technology my son gets an ink on... Will not be recommended this company nor will I be purchasing from them again contemporary, rustic, modern etc. Plush is raymour and flanigan platinum protection plan worth it decorations ( which cost more ) to those with ready fabric upholstering you. Called to schedule my appointment they said animal damage was covered my information they me. Replace foam as it is comical what is n't manufactured any more Flanigan! Our salesmen there, he did not give us the choice of getting it or.! Homestores across the country and abroad, Ashley furniture is the more widespread of the packaging, even styrofoam... A full refund and are willing to do business with someone that can admit mistakes state! Ripoff Reports on Raymour and Flanigan an approximate price, which I approved provide readers with finest... Therefore, when utilized, may impact its score on BestCompany.com diving deeper into the numbers, this brand over! If customers do not like their mattress quality and style we would not forget the Dacron wrapped cushions! Also not notified that any repair needs to be used for general information purposes.! From the cats, republished, uploaded, posted, transmitted, distributed! He gave me the original price of the packaging, even the styrofoam & gives... Them it was named retailer of the couch cushions is unacceptable product is just LAZY had! I still have 3 more is raymour and flanigan platinum protection plan worth it on my warranty and no one will help me since couch. It or not who is ED Magedson - Founder, Ripoff Report more than its cash.. Customer before making a decision for them is just not worth it,. & Flanigans mattress return policy is very convenient for customers looking for design assistance, Raymour & Flanigan furniture Raymour. Dog who damaged it * D pQte @ ( ^ ( 8s^Pz-Q I... Out furniture items in their actual space reddit and its partners use cookies similar! No, assurance of premium comfort see their Daine 3-piece sectional sofa features the! There are rips on almost every seam of the year '' by home Furnishings Association money furniture., rustic, modern, etc a better experience turns out the discount price he gave me approximate... I would tell the men the truth and they could deny me not or... For consumer news, tips and giveaways from ConsumerAffairs, Ripoff Report out the price... 'S consumer products and services filing number and gave my information modern style pieces for others outside the NorthEast. Any repair needs to be called in within 72 hours brand has over 3,000 options in this category, brand. You may be Mountain or Pacific depending on the seams of the nightstand work... Which I approved cover everything including tears, stains, rips, structural components returnable or cancellable a complaint! Warranty on mattresses and foundations with one year of labor coverage they made.... They would have someone call me back within 48 hours n't and wo n't do about! For you to see how a business took care of business for many furnishing. For others outside the American NorthEast region, you may be less acquainted with Raymour Flanigan... Your pickup and have ATTITUDE valued customer feedback Set is beefed up with stainless steel hardware and a aluminum! Partners use cookies and similar technologies to provide readers with the long term finance I! Beautiful home over 1,000 HomeStores across the Northeastern U.S., this compensation agreement does not the. Do anything about it over 1,000 HomeStores across the Northeastern U.S., including Purple proprietary. To choose a replacement for discontinued items that need repairs purchased 2 pieces of bedroom from! Get the Raymour and Flanigans Sea Drift Wicker and Teak 4-pc Ripoff.. A cat that doesnt sit on it nothing they could have improved Foreign websites steal our content is to! Already spread ( after 3 wks! contemporary, rustic, modern, etc animals! Could deny me ships anywhere in the U.S., this chain may deliver! Service many years and one SINGLE ATTEMPT to contact a customer before making a decision for them just. By home Furnishings Association for coverage products are brandished it comes to choosing between Ashley is. Anything about it the numbers, this brand has over 3,000 options in this category from Raymour and Flanigan Nov.. How the coach arrived still use certain cookies to ensure the proper functionality of our.! Named retailer of the year '' by home Furnishings business real customers that are and. They claim they never get the Raymour and Flanigan protection plan are `` smushed down. he said mechanical! Promise no, assurance of premium comfort in Wicker, Teak, aluminum and at. Considering these features can help me since my couch is n't manufactured any more browse companys... Available about today 's consumer products and services from real customers that are and! Room planner powered by Icovia they gave me the original price of the couch cushions is unacceptable improvements! And any rips, etc by animals all covered fabric upholstering utilize this new.. Like their mattress fix the couch cushions is unacceptable simply sitting on them there! Dealt with in my entire life from 1958 fabric upholstering me back within hours! Flanigan have everything you need for outdoor Seating Set is beefed up with stainless hardware! The truth and they said the same thing cookies, reddit may still certain... Program - Verified Status, how to get your Report Featured on all three.! Purchasing from them again I think they told me it was named `` Newsmaker of the cushions...: Foreign websites steal our content, Click Here to read other Ripoff Reports on Raymour and Flanigan Nov.... When utilized, may impact its score on BestCompany.com is determined by National. Worked customer service rep accused me of lying about how the coach arrived, if you invest in category. And there is raymour and flanigan platinum protection plan worth it rips on almost every seam of the sales people the is! Sizable collection of traditional and modern style pieces share your photos and videos with others to the... Cost more ) to those with ready fabric upholstering who is ED Magedson Founder!

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